A very happy new customer here. The grip is amazing and the carry bags are perfect. I used their AI to pick my product and my contact with customer service was great. I can’t believe I’ve bee... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
A very prompt Customer Service. Being contacted by them, Phoebe in a blink of an eye. Very kind, helpful and quick. You can rely on them. They are very trusted.
for the price of the mat I expected it to last a long time... however, after not much use at all it has become so slippery that I can no longer use it. I practice daily and this has been my spare mat... Se mer
Die Yogamatten von Liforme sind genial, besonders für Anfänger. Durch das eigene Linienorientierungssystem ist es möglich Asanas perfekt ausgerichtet zu lernen. Die Matten sind auch vom Aussehen wun... Se mer
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Företagsinformation
Skrivet av företaget
Liforme has revolutionised the yoga world with our eco-friendly, best-in-class mats. Featuring an extra grippy surface material and unique 3-layer construction for wicking away sweat, there's no more slipping and sliding in poses. Our innovative alignment system is designed to work for all bodies and styles of practice. Plus, Liforme mats are non-toxic and body kind. We back up our beliefs in environmental conservation, social justice, and ethical business with concrete actions and are proud to be B Corp certified.
Kontaktuppgifter
London, Storbritannien
- info@liforme.com
- liforme.com
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Har besvarat 75 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Amazing product and great customer service team
The yoga-mat from this company is excellent quality and I really love it. What really prompted me to write this review is the exceptional quality of their customer service team. They replied to my email within 24 hrs and resolved the situation super quickly to my great satisfaction! 5* all around.
I am very excited about my purchase…
I am very excited about my purchase (yoga mat).The transaction was easy and quick. I had several questions they were all answered ASAP .. problem was solved . I definitely recommend and will be purchasing other products .
Great product great service.
Easy and clear selection and purchasing experience, excellent product, speedy and efficient delivery and great follow-up and communication.
You should should buy this product!
I am using this for yoga & fitness, and it’s really nice. It isn’t slippery at all. There are also allignment lines so that we know if we are at the correct postion. The shipping is also really fast & I can tell that it’s packaged with a lot of care. The customer service is also good, I was given a free refund.
I received this mat recently and…
I received this mat recently and brought it straight into a hot yoga class the same day—after a few sessions, it’s honestly been a game changer.
What stands out immediately is the grip. Once the room heats up and things get intense, the mat actually performs better. It stays incredibly stable, especially during longer holds and transitions where I’d normally be adjusting or slipping on other mats.
It also feels well balanced—supportive without being too firm—and the overall quality is noticeable right away. You can tell it’s built for real use, not just aesthetics.
I’ve gone through a few mats over time, and this is easily a step above what I was using before. If you’re practicing in a heated environment, this makes a real difference.
Great customer service
Great customer service. The zips on my Liforme mat bag broke and Liforme replaced the bag with no hesitation and very quickly. Even over a year after original purchase! I am so impressed. Liforme mats aren’t cheap but they are the best and so if you are on the fence about getting one - just do it they are a brilliant investment!
A loyal customer for life!
As someone with an extensive career background in customer support on ALL levels, from agent to management, I can honestly say that my experience with Roslyn and Liforme Customer Support has been top-notch, 5 stars, absolutely brilliant. I had a really anomalous issue with my *nearly new* yoga mat and Roslyn was responsive, kind, understanding, and generous in her assistance. I am honestly floored and beyond impressed by the customer support I received, and Liforme absolutely has my customer loyalty!
Fab products & great company.
Amazing company to deal with. They keep you informed every step of the way, from ordering through to delivery. Helpful & professional staff deal with any questions. Not many companies these days offer such a service.
They also give back to social justice & environmental agencies. To be recommended!
Always such a wonderful customer…
Always such a wonderful customer service experience and the mats are my favorite.

Svar från Liforme
Great customer service
Great customer service. Kind, genuine, reflective of how a yoga brand should be.

Svar från Liforme
Fantastic company
Fantastic company. The yoga mats are amazing. I opted for a custom mat, which arrived in under a week, and is fabulous. The customer service both before and after purchase was fabulous, and when there was a slight issue with delivery (not their fault at all) they kept me informed throughout.
Perfect experience.

Svar från Liforme
Ottimo tappetino
Ottimo tappetino , ottimo servizio assistenza! Consiglio

Svar från Liforme
15 years of practice, 8 yesrs of Liforme
I have 15 years of yoga experience, and Liforme has been my brand of choice since 2017. I just received my third mat and it’s perfect as always. The grip and alignment markers are game changers!

Svar från Liforme
Liforme after sale service is amazing
The Liforme mat didn’t work out for me, because my dry-hand situation is just too extreme. However, I contacted Liforme after sale team and they were very helpful and worked out hard to make sure I was having the best experience possible. I would definitely recommend the brand for everyone with normal to regular dry hands!
The mat was such a high quality product and the design was just perfect. I loved the placement lines so much!
Easily 5 stars even if the product wasn’t a good fit.

Svar från Liforme
Outstanding Yoga Mats…
Liform produce outstanding Yoga Mats that enhance your practice. Aftersales service is excellent

Svar från Liforme
lifeforme yoga mat excellent quality.
I was given a lifeforme mat for hot yoga as a present. It has been excellent, non-slippy, comfortable and the alignment markings are excellent. The mat has worn well and would appear to be a cut above the other mats used by other people in hot yoga.
Lifeforme’s customer service has been polite and very helpful.

Svar från Liforme
Above and beyond customer service with Roslyn.
Liforme empowers their team to deliver the best customer experience I’ve ever had.
Roslyn specifically went above and beyond to resolve an issue that might have been a lost cause.
Roslyn’s immediate kindness and warmth, even across an ocean and through email was evident. She asked smart questions, shared information and gave me options on how best to resolve my issue.
I never expected this level of service. Like, never. A loyal Liforme customer now. I teach in 3 studios and everyone asks about my mat…now I’ll be able to share about the Liforme culture as well, which is so important to so many yogis.
Above and beyond Roslyn and Liforme team. I CANNOT say enough good things about this organization and you guessed it Roslyn!
Thank you, thank you, thank you
Jack H

Svar från Liforme
Great Customer Service
The team helped me resolve a manufacturing issue with my mat, and they were amazing to work with! They were quick, friendly, professional, and offered a great solution to my inquiry. Thank you for the excellent customer service!

Svar från Liforme
Expensive mistake of a gift
I bought a travel mat for my son who does ten minutes exercise daily. Expensive but sounded good. After 15 months it has two holes in it. For over a hundred pounds this is not good enough and customer service only offering a discount on a new one. Very disappointed

Svar från Liforme
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