Lifespan Kids Omdömen 

I can only rate your product on the ease of buying and the quick delivery which was excellent.
As this is a Santa present we will have to wait until Santa builds the swing set on Xmas Eve

I wouldn't even bother with this company - website said an item was available at Wetherill Park so I took the 90mins drive to be told sorry out of stock so I paid for another trike which I was assured would be at the office within 7 days as I was coming back to pick it up in plenty of time for my grandsons birthday - well it was never ordered !! So my grandson went without a gift and I asked for a full refund which took 2 weeks to receive after numerous emails and telephone calls .

Website is OK - takes a while to get its flow but once sorted its a good website. Communication re delivery was good and easy and clear.
Product is excellent - good quality and looks great easy to assemble.
My Grand daughter absolutely loved it

The speed of which the product arrived

Monkey bars were quite easy to put together but they seem very unstable, especially the single bar that is installed. Not exactly the quality I was hoping for.

Good quick service and the products are great

Solid swing set and I can even swing with my daughter. We haven’t anchored it in yet but will do once she starts to swing higher. It hardly moves. Great quality and was easy to put together. Very happy. The round mesh swing is very comfy to relax in while she’s swinging.

Horrible customer service everyone was super rude ever time I called and booked insulation and he was also rude and complained the whole time about putting it together would not waste your money here shop else where.

Recently brought a trampoline, and the customer service representative was fantastic. She reviewed the freight and purchase price for me and made the purchase easy.

However, the end product was not what I'd hoped for, I didn't pay enough attention to the feet on purchase. With grass lawns I'm unable to move it easily and every time i do the feet pop out of their location. So this starts the process of re fitting them and trying to move it again.....and then the process above repeats. It would be great if you had a secondary feet option, even a aftermarket one that you can purchase for grass lawns.

Also, where the net comes together on entry and exit its quite confusing on installation. End result is very loose, and children struggle every time the enter and exit often tripping over. I have tried different tie off configurations, nothing seems to help.

I know the entry/exit feature is meant to look good but it's not that practical and a zip would definitely make it more secure. Kids are full noise right, so with a net that's not super tight and robust they will just tear it to pieces in no time.

I will most likely be listing in my local swap and sell on marketplace as it's not the right fit for us.

I hope this feedback is of value to you, you have made a great product and easy to assemble it just needs some polish to get that edge over competitors.

Reg Karl

A quality kit that feels like it will last the test of time. The kids are ecstatic

Delivered quickly and perfectly

Easy pick up ordering was straight forward

The instructions were very poor and horrible to make sense of. Would have been nice for some written element to go along with the picture too.

Great communication, shipping and product

Very happy with the helpful customer service,the quality of product we bought, the packaging and the delivery service, tracking etc.

Easy online experience and seamless delivery. Good quality product for the price point.

Very quick delivery, easy to work with regarding payment, kids absolutely love playing on the new swing

Very fast shipping!
I ordered this last minute on 21st May for my son's birthday on the 30th and although I didn't expect it to arrive in time, it did!! With a few days to spare, in fact!
The trampoline is a great size for indoors, my children are happy with it.
Product, experience and service from Lifespan are all great