Ordering on the website was a little challenging at first but the team at the office were awesome. When we arrived the lady was super helpful and the collection was so well organised and fast, we even... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Absolute trash product. 2 weeks outside in QLD weather and covered in Mould already. Lifespans response 'sand it back and treat it'. I quote from their website ' The timber undergoes a high... Se mer
Företaget har svarat
From the excellent staff member at Reception to the warehouse staff to the after sales care everyone has been ABSOLUTELY fantastic! We (the grandchildren included) could not be happier with the Armada... Se mer
The product turned up extremely quick I was shocked and was so easy to put together. So far it has rained a lot and the mud kitchen has been fantastic, no issues being outside.
Företagsinformation
Skrivet av företaget
Excellent, innovative play equipment designed in Melbourne with nationwide delivery and assembly.
Kontaktuppgifter
23-25 Maygar Boulevard, 3047, Broadmeadows, Australien
- 1300 310 495
- info@lifespankids.com.au
- lifespankids.com.au
4,5
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Fast delivery and great quality
Fast delivery and great quality! My son (1.5 years) loves his splash and play jumping castle!
31 oktober 2024
Warrigal cubby house
The grand kids love the finished cubby , it took 10 hours for 2 to complete . Looks good .
Although some of the timber had pre existing splits and dome was good quality whilst other pieces particularly the actual house part was somewhat flimsy timber .
23 oktober 2024
Could not be happier
Could not be happier
Everything we hoped for.
Arrived within 7 days.
Instructions and packaging well set out.
Brought on sale so very good value.
29 oktober 2024
Using the website was easy
Using the website was easy, we got a great deal and the shipping was super fast! It all arrived within a few days after ordering. The only issue was that for a $600 delivery fee, I wasn't overly impressed with the courier company. They didn't bother knocking on the door and only had 1 person delivering several boxes of heavy gazebos, which he stacked Infront of the garage door. I was left to get them in the garage by myself with a 5 month old. Luckily a neighbour was able to help.
14 oktober 2024
From the booking online to the…
From the booking online to the collection very smooth.
Thanks
17 oktober 2024
Purchased a flying fox zipline
Purchased a flying fox zipline, excellent value for money and AMAZING CLEAR assembly instructions.
The way the assembly instructions was delivered proved to me that Lifespan had the customer in mind, not just to simply sell their products.
4 oktober 2024
All parts delivered and complete.
1 part was not delivered but was sent quickly once we alerted lifespan og this. Great respones.
Product is great snd family are delighted .
2 oktober 2024
Svar från Lifespan Kids
Hello Catherine,
Thank you for the comment and sorry to hear about this short delivery. All our shipping are being done through a third party courier as we do not have our own couriers to fulfill our deliveries. Although we ship items promptly, we hold no control on how the courier will transport it to the receiving address. We can see, from the tracking with Allied, that this has been delivered short and the remaining item is still in Sydney. We will request for a depot search with the courier and we will get our team to reach out to you for an update.
This is a great cubby house
This is a great cubby house! It was a little difficult to follow the directions when building it however, after a few hours we got there! My granddaughter absolutely loves it! It’s seems solid and should last a long time.
20 september 2024
Good luck getting replacement parts
While we received our order in good time the package didn't come with the correct parts to assemble. Since then we have been trying to get replacement parts contacting regularly to get the same reply "it's with our tech support team, they'll get back to you by the end of the day".
If you order a Dome + Slide I hope all the parts are in the box because getting them swapped has been a real pain
24 september 2024
Omdöme utan inbjudan
Svar från Lifespan Kids
Hello Andrew,
Sorry to hear about this experience and we sincerely apologise. For any warranty claims, our team would usually get back and provide solution in 24-48 working hours. Upon checking your case, it appears that there was a lack of communication on our end which caused the delay. Rest assured we have our staff coached for this. The parts you need were already sent out and if there are still issues, please don't hesitate to reach out.
Amazing cubby - thank you!
Spent 2.5 days this week building the cubby I got from Lifespan Kids with the assistance of my Dad, for my daughter and any future children the Lord blesses us with. Looks amazing and is very well designed. Our daughter loves it, and I love it too. Thank you Lifespan kids.
22 september 2024
Omdöme utan inbjudan
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