Ordering on the website was a little challenging at first but the team at the office were awesome. When we arrived the lady was super helpful and the collection was so well organised and fast, we even... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Absolute trash product. 2 weeks outside in QLD weather and covered in Mould already. Lifespans response 'sand it back and treat it'. I quote from their website ' The timber undergoes a high... Se mer
Företaget har svarat
From the excellent staff member at Reception to the warehouse staff to the after sales care everyone has been ABSOLUTELY fantastic! We (the grandchildren included) could not be happier with the Armada... Se mer
The product turned up extremely quick I was shocked and was so easy to put together. So far it has rained a lot and the mud kitchen has been fantastic, no issues being outside.
Företagsinformation
Skrivet av företaget
Excellent, innovative play equipment designed in Melbourne with nationwide delivery and assembly.
Kontaktuppgifter
23-25 Maygar Boulevard, 3047, Broadmeadows, Australien
- 1300 310 495
- info@lifespankids.com.au
- lifespankids.com.au
4,5
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Service and delivery and also the after…
Service and delivery and also the after sale service for installation has been excellent.
7 juni 2025
Svar från Lifespan Kids
Hello Zoe,
We appreciate your feedback. We certainly understand how inconvenient it is when you have to wait long for restock. Production delays are inevitable and beyond our control however, we always make sure that we inform customers of real time updates on their orders to set proper expectations. We will forward this feedback to the appropriate team in order for this to be addressed regarding stock availability.
We can see that you have already placed an order and this was already delivered on May26.
Received in good condition.
Well packed and the location of pick up was easy. Do recommend. And is was easy to install it, my granddaughter will love it.
2 juni 2025
Great service!
Customer service was very prompt! Any questions about the cubby were answered easily. Pick up was also seamless via the click and collect option.
5 maj 2025
Really really good product
Really really good product. We purchased the zip lining kit and it is an excellent quality product. Easy to put up and feels like it'll last a lot longer than our son's interest in it. Very happy.
3 maj 2025
The trampoline was a great success
The trampoline was a great success. Unfortunately the surrounding safety pad doesn't have "cut outs" for the poles, like it does for the ladder, therefore it doesn't sit properly & water accumulates when it rains & it also doesn't look finished. There is opportunity to improve accessibility for use of the ladder ie making the ladder runs wider so it's not so difficult for little feet
20 april 2025
Wonderful swing set- for kids and we…
Wonderful swing set for kids and we found it easy to assemble - really straight forward and good quality. My grandson loves it it’s his 4th birthday present. Looks nice also in the garden being green.
23 april 2025
Great quality products and fast service
Great quality products and fast service
Ordered the binoculars kids love them on top of their lookout
13 april 2025
product was easy to assemble....quite…
product was easy to assemble....quite sturdy....and my Grandson loves it
11 april 2025
Absolute trash product - DO NOT BUY
Absolute trash product. 2 weeks outside in QLD weather and covered in Mould already.
Lifespans response 'sand it back and treat it'.
I quote from their website
' The timber undergoes a high-temperature treatment, making it durable, resistant to rot and decay, and sustainably sourced to ensure a brighter future for your children.'
resistant for less than 2 weeks - awesome stuff guys, you should be ashamed.
16 april 2025
Omdöme utan inbjudan
Svar från Lifespan Kids
Hi Joe, Sorry to hear about the issues you are having. If you can reach out to us so we can assist you with your issues, our details are on Lifespan Kids Website. With mould issues, they can be related with the weather. Such as how it was stored before it was built or if your area has experienced flooding or large amounts of rain. We know QLD had bad weather from the cyclone that occurred and wondering if that may have been a factor.
Mould needs moisture and humidity to grow and QLD is a tropical climate. Excessive moisture and humidity can increase possibility of mould growth. It is always recommended to treat it as soon as it appears.
Lifespan Kids
Great experience from ordering to…
Great experience from ordering to delivery. Easy to assemble, great quality.
Our granddaughter loves her new cubby house.
11 april 2025
We bought a life span bouncy castle…
We bought a life span bouncy castle because we have a small back yard. The air blower is sturdy and great quality. The bouncy castle is so strong it even works so well inside. I have never seen the kids so happy. It’s a great way to wear the kids out when you don’t have much back yard would definitely recommend
29 mars 2025
Item not wrapped
The communication was a little lack. The shipping was terrible. The item was not wrapped and was available for all to see what it was. A postage direction was slapped on the side of the box which is a present and I now have to find some way of removing. The product looks good and hopefully without the postage information will make a lovely gift.
10 mars 2025
Svar från Lifespan Kids
Hello Wendy,
Thank you for the feedback and sorry to hear about this issue. We always dispatch orders a day after we receive payment and we would then send a system generated email with the tracking details to our customers. You can check your spam/bulk folder if it is not in your inbox. As this is being sent through a third party courier, we hold no control on tracking as well as updates with the freight. The most that we can do is chase it up if we are advised that the item has not been received yet.
As for the packaging, we will forward this to our dispatch team for review on extra packaging.
Amazing products,amazing…
Amazing products,amazing service,amazing delivery times. Overall a perfect sale.
12 mars 2025
There were no instructions provided and…
There were no instructions provided and took almost 6 hours to assemble. States it is suitable for a 3 year old however my 3 year old who is very tall still can’t climb the spans safely.
26 februari 2025
Svar från Lifespan Kids
Hello Summer,
We appreciate the comment and sorry to hear about this issue. All our products should have an instruction manual packed inside the box. We will check with factory regarding this oversight.
As for the gaps, we are currently addressing this with production as well and one of our team members will reach out to get more details.
Good looking swing
We have set the swing up correctly. It looks great and the kids love it. However the wood has spilt and when in use it shakes from side to side.. not sure of this is meant to happen or not.
4 mars 2025
Svar från Lifespan Kids
Hello Niki,
Happy to hear that the kids love the swing and we appreciate the feedback. We'll look into this further for the issue you have raised regarding the wood as well as its shaking. One of our colleagues will reach out to get more details.
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