Ordering on the website was a little challenging at first but the team at the office were awesome. When we arrived the lady was super helpful and the collection was so well organised and fast, we even... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Absolute trash product. 2 weeks outside in QLD weather and covered in Mould already. Lifespans response 'sand it back and treat it'. I quote from their website ' The timber undergoes a high... Se mer
Företaget har svarat
From the excellent staff member at Reception to the warehouse staff to the after sales care everyone has been ABSOLUTELY fantastic! We (the grandchildren included) could not be happier with the Armada... Se mer
The product turned up extremely quick I was shocked and was so easy to put together. So far it has rained a lot and the mud kitchen has been fantastic, no issues being outside.
Företagsinformation
Skrivet av företaget
Excellent, innovative play equipment designed in Melbourne with nationwide delivery and assembly.
Kontaktuppgifter
23-25 Maygar Boulevard, 3047, Broadmeadows, Australien
- 1300 310 495
- info@lifespankids.com.au
- lifespankids.com.au
4,5
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Came in time good quality
20 februari 2025
The kit is really good
The kit is really good - unlike many self-assemble it the instructions were clear - the parts well made and the tools provided were up to the job - the swing itself it really well made and a good robust design
11 februari 2025
AWESOMEEE
Kids love their trampoline. From the purchase to delivery. Everything was so smooth. Installation was done professionally with great care. Thank you team.
17 februari 2025
Svar från Lifespan Kids
Hello Benson,
Sorry to hear about this experience and we appreciate the comment. The wood for our play centres actually pass Australian standards and has been treated to protect from harsh Australian weather. More information on this can be found here: https://www.lifespankids.com.au/pages/natural-timber
We can see that one of our specialists reached out for more details regarding the wood on your play centre. We look forward to hearing from you so that we can push forward with the investigation.
Kids pirate steering wheel
Quick response to emails, solution based to any inquiries, great product quality 😊
25 januari 2025
Not yet used
Same as described, easy to install, reasonable delivery time, howver, not as yet used by the grandchildren.
13 januari 2025
Easy to use and setup just need to make…
Easy to use and setup just need to make sure to put paper manual
In how to setup product
6 januari 2025
Product is not very sturdy
Product is not very sturdy. Can’t push it that high without it lifting off the ground or swaying. Screws keep loosening as well. It’s fine as a day swing. But not ideal for a swinging higher in my opinion. I wouldn’t buy it again.
1 januari 2025
Svar från Lifespan Kids
Hello Sarah,
We appreciate the feedback and sorry to hear about the issues regarding this set. If screws get loose despite being tightened properly, it could be because the threading has worn out or it was installed incorrectly. We'll have this looked into with a warranty claim and one of our specialists will reach out to get more details.
The product is exactly as described
The product is exactly as described, and it was quite easy to put together! Very happy and my granddaughter loves it.
10 december 2024
Very easy to find and very happy with…
Very easy to find and very happy with the product
25 december 2024
Christmas present
I bought a christmas present for my grand daughter. Pick up from the factory was seamless. the water table was sturdy and all round good quality. Would diffinately buy from them again
14 november 2024
EXTREMELY LONG WAIT TIME
Placed an order with Life Span 12 days ago and it has still not been shipped. I have followed them up multiple times, they acknowledge the order however this has not sped up the process in any way. Very unfortunate and will not be ordering through them again.
11 december 2024
Omdöme utan inbjudan
Svar från Lifespan Kids
Hello Ford Family,
We appreciate the feedback and we're sorry to hear about the issues you've had with the delivery.
As we are just a medium sized company, we do not have an inhouse delivery service that can fulfill our shipping demands and we have to rely on third party couriers to complete shipment. During peak season, all couriers' network get congested due an increased demand for delivery which causes delays from picking up from warehouse to transportation of goods. The most that we can do on our end is to continuously send follow ups with the courier for this to be addressed urgently.
We will check with our staff on this as well and get this addressed with them for the lack of proactivity during dispatch. Please accept our sincerest apologies on this delay.
Nice quality playground
Nice quality playground, the only issue is the cost for delivery with no option for pickup in my town. Also there were quite a few a few misdrilled holes so it looks a bit messy on the side of the playground.
Also took a very long time for delivery, with very little updates
10 december 2024
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