Ordering on the website was a little challenging at first but the team at the office were awesome. When we arrived the lady was super helpful and the collection was so well organised and fast, we even... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Absolute trash product. 2 weeks outside in QLD weather and covered in Mould already. Lifespans response 'sand it back and treat it'. I quote from their website ' The timber undergoes a high... Se mer
Företaget har svarat
From the excellent staff member at Reception to the warehouse staff to the after sales care everyone has been ABSOLUTELY fantastic! We (the grandchildren included) could not be happier with the Armada... Se mer
The product turned up extremely quick I was shocked and was so easy to put together. So far it has rained a lot and the mud kitchen has been fantastic, no issues being outside.
Företagsinformation
Skrivet av företaget
Excellent, innovative play equipment designed in Melbourne with nationwide delivery and assembly.
Kontaktuppgifter
23-25 Maygar Boulevard, 3047, Broadmeadows, Australien
- 1300 310 495
- info@lifespankids.com.au
- lifespankids.com.au
4,5
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The Internet site was easy to use and…
The Internet site was easy to use and the staff were very helpful when I picked it up
23 november 2025
Everything was so easy
Everything was so easy!
Parcel arrived without any problem and beat things I have been waiting for months to receive from interstate. All smiles here
11 november 2025
Purchased the cubby house floor to…
Purchased the cubby house floor to match the Lifespan Kids Numbat cubby (from Bunnings). Customer Service was very helpful via the web chat to assist in making sure this product would be suitable for our specific model of cubby. The floor has been great, was easy to assemble within the cubby and was delivered relatively promptly.
7 november 2025
We purchased the 'Amber 3 Double Belt…
We purchased the 'Amber 3 Double Belt Sing set' for our grandchildren. The ordering was easy and the swing arrived sooner than expected. Very sturdy product with all accessories of a high/safe standard.
Highly recommend!!
6 november 2025
I have not installed the play equipment…
I have not installed the play equipment yet as it’s a Christmas present. However it was delivered promptly.
29 oktober 2025
We could not be happier
We could not be happier! The team looked after me so well in making the decision for an awesome swinger for the Grandkids. It arrived quickly and was even better than expected. Highly recommended. Thank you
31 oktober 2025
Great service and quality of product is…
Great service and quality of product is very good. Easy instructions to put together. Arrived next day of ordering.
20 oktober 2025
Easy way to purchase and quick delivery.
14 oktober 2025
Happy Days
Excellent product. Arrived in no time and was easy to assemble. Great quality. Bought for the grandkids and would highly recommend.
25 augusti 2025
Great price and fast delivery
Great price, fast delivery. I haven’t put it together yet as it’s a Christmas present. Hopefully it is great quality once assembled.
9 augusti 2025
Highly recommend
Highly recommend Lifespan Kids play equipment. Great price for great quality. The play equipment we bought has lasted many years with no sign of aging. Just bought new accessory and fits perfectly. Great comms on delivery,
29 juli 2025
Enjoyed building it; looks great!
Really enjoyed the process of building the cubby, hoping that my daughter will enjoy playing in it just as much!
The instructions were clear, loved how the parts were identified by part number and step.
A couple of minor issues - roof panels mislabelled (in additions to the ones corrected in the instructions) but easily picked up; roof has knot holes so a little leaky in the rain (will be easily fixed); window hinge screws too flimsy & pulled out, replaced with bigger screws from supplied spare parts & all fine.
Have already added a disco ball, & selecting paint colours & have had a request to add a swing. An added bonus is the discovery that the slide can be easily adapted to connect a hose - making it a waterslide!
20 juni 2025
Great sandpit
Good service,delivery time and sandpit is great. Looks good, great size and good quality. The kids love it..
16 juli 2025
Portable zip line
The portable zip line is an incredible product. So easy to assemble, so well made, so safe and so much fun. The kids just love it.
15 juli 2025
Our delivery was a disgrace
Our delivery was a disgrace. We received one box and three weeks later had still not received the other box. Lifespan blamed the delivery company saying a lack of staff were to blame for not finding the other box, not acceptable to me. When they finally agreed to resend the second box it went to the wrong address 400kms away. While the product is great the customer service requires a vast improvement!
22 mars 2025
Svar från Lifespan Kids
Hello Robyn,
Thank you for the feedback and we're sorry to hear about this experience. On our end, we have been prompt with posting this order a day after we receive the payment. As we are only a medium sized company, we do not have an inhouse shipping service that can fulfill our delivery demands. We have to rely on third party companies to get this service done. These companies offer the best delivery service amongst all the courier companies we have been in contract with after being in this industry for quite some time. As it is a third party courier, we hold no access on the ins and outs of how they transport and carry our items. The most that we can do is to chase it up and escalate it with their management so as not to prolong the wait times. Since we do not have access to their portals, we can only rely on the information they will pass on to us with regards to delivery dates and the whereabouts of the freight.
We can see that our team assisted you with the chase up and had a replacement sent out. Management also approved full postage refund due to troubles brought by this poor handling and delivery.
Please accept our sincerest apologies on this.
White cubby house
We brought the white cubby house. Unfortunately I was a little disappointed With the coverage of the paint as it is a dodge job. We have a few chips in the wood but nothing over the top.
Other then that my son absolutely loves his cubby house and has been in and out of it every single minute of the day
10 juni 2025
Svar från Lifespan Kids
Hello Emma,
Sorry to hear about the issues with the product and we appreciate you bringing this to our attention. This cubby is pre painted white, as what has been mentioned on our website. Happy to get this assessed with our specialists and they will reach out to you get more details on the product you received.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.