Lemon Cymbals (UK) Omdömen 

207
•
TrustScore 4.5 av 5

4,5

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Quick dispatch, reasonably priced and had no problems with the quality of the items. Ive used the site a few times and always had the perfect experience. keep up the great work!!

Betygsatt 2 av 5 stjärnor

Not really pressed tbh. Bought one of the mesh heads for my ekit's kick drum a while back, but after a couple of weeks my beaters (plastic) had torn through the first ply. Decided to try again the oth... Se mer

Betygsatt 5 av 5 stjärnor

Having used Lemon cymbals before I have no doubts about the quality of their products and this cymbal didn't disappoint. What made this such a good transaction was the price (reduced so it was... Se mer

Betygsatt 5 av 5 stjärnor

Queried whether or not my Premier Powerplay X E-kit would work with their Hi-Hats. Andy replied that he had no knowledge of the brand but he was willing to fully refund me if they didn’t. So I ordered... Se mer

Företaget har svarat

Företagsinformation

  1. Musikinstrument

Skrivet av företaget

We sell the full range of Lemon cymbals with FAST, FREE shipping to UK mainland with the option of express 48 hour shipping. Choose from a range of 2-zone and 3-zone cymbals from 9″ up to 20″ as well as 3 different type of hi-hats. We also offer a range of Lemon cymbal packs, which are a great way of upgrading and saving money too. Lemon cymbals offer fantastic value for money, are highly durable and are a great cost-effective alternative to Roland cymbals.


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

207 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 75 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,5

Alla omdömen

(207)

44 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

Good experience

Ordered on the Sunday and delivered on the Wednesday. Purchased as replacement to a succession of failed and unreliable Roland CY14RT cymbals that I've had. This is a good value alternative. The Lemon cymbal is a heavier, thicker and more durable product, and slightly wider. As stated, it is compatible with the TD27 module and with a little adjustment in the module's settings does the job fine - though it does play differently. It's not covered in naff graphics, which I like, and the colour of the product is close to the Roland products. Time will tell if it lasts better than the Roland products but all good so far, and thank you Lemon.

4 oktober 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

another problemless order

Quick dispatch, reasonably priced and had no problems with the quality of the items.

Ive used the site a few times and always had the perfect experience. keep up the great work!!

28 september 2026
Betygsatt 2 av 5 stjärnor

Not really pressed tbh

Not really pressed tbh. Bought one of the mesh heads for my ekit's kick drum a while back, but after a couple of weeks my beaters (plastic) had torn through the first ply. Decided to try again the other week but this time also purchase the impact patch they offer. First thing to note, the patch makes the pad incredibly loud, to the point where it's easily heard over my headphones (that's just an fyi), but more importantly it's advertised as being suitable to use on mesh heads, but will not adhere properly. You can see the left side lifting on impact from the right beater of my double pedal, and vice versa. After finishing playing the whole patch will have slipped down the head and needs to be moved back up, so I wouldn't really say it's suitable for mesh heads. I emailed customer service a few days ago to see if they had any advice or tips, but they didn't reply so I've just switched back to my Roland mesh head which had worked fine for 6+ years! Got to try these things though I suppose.

17 september 2026
Betygsatt 4 av 5 stjärnor

Decent.

Cymbals trigger well enough, are harder rubber than the roland ones I use with louder stick hits.

Thats the only reason not 5 stars.

For the money they seem excellent. Will see how they hold up after some rigorous use.

21 september 2026
Betygsatt 5 av 5 stjärnor

Bang on the money

The company acted quickly and professionally to my order. And delivery was very prompt. I will be purchasing from this great company moving forward.

17 september 2026
Betygsatt 5 av 5 stjärnor

Having used Lemon cymbals before I have…

Having used Lemon cymbals before I have no doubts about the quality of their products and this cymbal didn't disappoint.

What made this such a good transaction was the price (reduced so it was a bargain!) and the speed of delivery. The cymbal arrived very well packaged and within a couple of days of ordering.

I use Lemon cymbals professionally and their durability is excellent.

Highly recommended product and service!

18 augusti 2026
Betygsatt 1 av 5 stjärnor

I thought they were good on buying side…

I thought they were good on buying side . HOWEVER I returned a bass drum on 28-05-26 and am still awaiting a refund of £145 . Today is 24-08-26. My total order was over £500. I sent an email on 20-05-26 to say I'd like to return the item , as they say they like to know . This got no reply . I sent the BD via R Mail , fearing I'd have it too long for Lemon to consider a refund . It was unused . On 22-07-26 I emailed to ask if they'd issued a refund . This wasn't replied to ( I do check spam ) . On/around 17-08-26 I rang Lemon , speaking to Chris . He said he was sorry and would get onto it . On 17-08-26 I received email saying and appearing to show issue of a refund , with the BD crossed out of a copy of my invoice . Presuming the refund to be issued electronically I checked my account soon after and on several days since . I can't see any refund into my bank account , having paid by debit card . I've emailed Lemon several times to ask about the money in the week since and these emails haven't been answered either . I'm concerned as I can't just write off £145 and I find this process anxiety making . I've just rung them , speaking to Caleb on 24-08-26 . I hope for some positive development soon .

24 augusti 2026
Omdöme utan inbjudan
Logotyp för Lemon Cymbals (UK)

Svar från Lemon Cymbals (UK)

Thank you for your review, Matthew. We are genuinely sorry that there has been a breakdown in communication regarding your return and refund, and we completely understand your frustration at not seeing the £145 back in your account.

We would, however, like to clarify the situation for anyone reading this review. Your refund was processed by us on 17th August, as promised, following your telephone conversation with us. We also emailed you that same day to confirm that the refund had been issued.

The difficulty arose because, when you initially told us you wished to return the bass drum, we were unable to subsequently locate the returned item in our returns process. Unfortunately, we do occasionally have customers who notify us that they intend to return an item and subsequently decide to keep it without telling us. This can create confusion when an item is later returned, and on this occasion it appears to have contributed to the delay in processing your refund.

We appreciate that this does not make the situation any less frustrating for you, and we apologise that some of your subsequent emails were not responded to as promptly as they could have been.

We contacted you again on 24th August to confirm that the refund had been issued on 17th August, before this review was posted. Once a card refund has been processed by us, the time taken for the funds to appear in a customer's account is unfortunately outside our control and is determined by the card issuer/banking system. We have not retained your £145 and the refund has already been released from our side.

We are sorry that this situation has caused you anxiety and frustration, but we hope this clarifies that the refund was processed by Lemon Cymbals as promised on 17th August and that any remaining delay is with the banking/card processing system.

Betygsatt 5 av 5 stjärnor

Happy with the product

Happy with the product. Delivers what is expected

15 juli 2026
Logotyp för Lemon Cymbals (UK)

Svar från Lemon Cymbals (UK)

Thank you for taking the time to leave us a review Katherine.

Betygsatt 5 av 5 stjärnor

Easy ordering

Easy ordering, quick delivery, well packed cymbal that works well.

24 juli 2026
Logotyp för Lemon Cymbals (UK)

Svar från Lemon Cymbals (UK)

Great to know you are happy with your purchase.

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