LegalWills.ca Omdömen 

6 521
•
TrustScore 4.5 av 5

4,6

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Admittedly we did get stuck on one of the pages when it came to dividing the will between our children and simutaneously giving a % to charity. However, after a few errors and going back to the previo... Se mer

Betygsatt 4 av 5 stjärnor

Getting started was a bit of a problem. I had to persevere in order to login. Once you have navigated the different modules it was quite easy to navigate. Simple everyday english, without the legal ja... Se mer

Betygsatt 4 av 5 stjärnor

The explanation of what you were getting for your purchase once you understood what the purchase included. Took me a bit of time to understand all of it, but I am totally satisfied. Highly recom... Se mer

Betygsatt 5 av 5 stjärnor

I liked that I could do it in my own home. The questions were straight forward. Explanations were easy to understand. Cost was reasonable. The section about residual inheritance if both my benefi... Se mer

Företagsinformation

  1. Juridiska tjänster
  2. Jurist – egendomsrätt

Skrivet av företaget

LegalWills.ca is the first and leading online estate planning platform in Canada, having created over half a million estate planning documents in the past 20 years. In 2020 alone, over 100,000 estate planning documents were created by customers in all 13 provinces and territories across Canada. Supports all Canadian Provinces and Territories in both official languages. Create your Will for only $39.95 in about 20 minutes. Just click, print and sign. Also offers full estate planning services including a financial Power of Attorney and Living Will, made up of Advance Medical Directives, and the naming of a substitute medical decision maker. LegalWills.ca is also unique in offering a digital vault for important files, and the proprietary LifeLocker service that allows you to keep an inventory of your assets for your Executor and Power of Attorney.

LegalWills.ca - You Decide what happens to your estate

Skrivet av företaget

Demystifying the estate planning process, LegalWills.ca is committed to making estate planning easy and affordable for all Canadians.
Our mission is to demystify estate planning by being the experts in educating the public about Wills and other estate planning documents, while making the process fully accessible to everyone through the most affordable and straightforward online platform available.

Free customer support every step of the way, with a full 30 day money back guarantee

You can try our service without commitment. You will be amazed at how convenient it can be to write your Will.

Have your Will in your hands in just 20 minutes, from the comfort of your home.

Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

7 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 95 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(6 521)

1 181 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Excellent

Excellent! The app is user friendly and the assistance is quick too. The wordings is easy to understand, you don’t have to be a lawyer to understand.

Thank you!

28 augusti 2026
Betygsatt 3 av 5 stjärnor
Logotyp för LegalWills.ca

Svar från LegalWills.ca

Thank you for the feedback, Maryann, and we hear your request for more room to type descriptions in the forms.

That limit is deliberate. Keeping the fields concise helps ensure people use the guided process as it's designed rather than writing their own clauses, which protects the legal integrity and consistency of every document.

It is a compromise, and your feedback helps us weigh whether we can offer more flexibility safely.

If you have specific wishes that don't fit within the available fields, please reach out to us at support@legalwills.ca and our team will be glad to discuss them.

Betygsatt 5 av 5 stjärnor

clear

clear, straight forward, easy to understand and navigate; awesome price; quick response to questions; not a stressful process

27 augusti 2026
Betygsatt 5 av 5 stjärnor

I liked that I could do it in my own…

I liked that I could do it in my own home. The questions were straight forward. Explanations were easy to understand. Cost was reasonable.
The section about residual inheritance if both my beneficiaries die and who would be a backup beneficiary was confusing to me. I was afraid I would make a mistake and that person would get the inheritance instead of my own kids.

31 augusti 2026
Betygsatt 3 av 5 stjärnor

The wording in the LegalWills needs to be easier to understand so that it's 100% clear

I found the questions to sometimes be a bit confusing, they should be clear, concise and extremely explanatory. Majority of us are not affluent in legalese.
Especially when it came to how to divide my belongings and assets if both my husband and my son die, i.e. Section c. It was a bit foggy as to the explanation, so I actually at one point wasn't sure if I was doing it correctly.
Trying to access my list of benefactors was sometimes difficult. It would only bring up three names in some sections, and none of them were relevant for a particular section I was working in.
I had to ask Chat or figure it out myself.
I also found there wasn't any space or area to type in/add my own notes. This is very important in Wills, so that the person can personalize and make important notes for the Executors and lawyer. I was very unhappy with the lack of this feature. The LegalWills document is not user-friendly in my opinion. I am happy to have done it, so that I at least have a current Will, it just should be more user-friendly and more thorough with space allotted for personal notes. Otherwise, it's an impersonal Will.

31 augusti 2026
Logotyp för LegalWills.ca

Svar från LegalWills.ca

Thank you for this detailed feedback, Kathryn. We're glad you got a current Will done, but we're sorry parts of the process felt confusing. You raise several fair points. Clear, plain-language guidance is something we work on continuously, and we'll pass your comments to our product team for review.

Regarding personal notes: a Will itself is a formal legal document and doesn't include free-text sections, which is why you can attach a Memorandum. This is a separate document kept alongside your Will where you can add personal notes, instructions for your executors, or details about specific gifts.

If you have specific points about your experience that you'd like us to look into, we'd genuinely like to hear them. Please reach out to us at support@legalwills.ca and we'll follow up with you directly.

Betygsatt 4 av 5 stjärnor

It was relatively straight forward

It was relatively straight forward. Help was provided along side a question for the most part.
The one problem was that I could not choose to divide the inheritance of one daughter (if she predeceaced me) among more than just her son.

26 augusti 2026
Betygsatt 3 av 5 stjärnor

FYI basic option

When completing the forms ,the will, poa, funeral arrangements only the will was downloaded, you wanted extra for poa and funeral. I chose the basic package but no where in the instructions or description that only the will was included.... why would you let individuals fill out all the forms and only have a third of the paperwork accessible.

30 augusti 2026
Logotyp för LegalWills.ca

Svar från LegalWills.ca

Thank you for your feedback.

To clarify what happened: the Essentials package covers the Will only. The Power of Attorney and Funeral Preferences documents you started are separate products included with the Premium and Ultimate packages. While filling out the Will you were able to try them out on a trial basis and preview the first page, but full access to those documents requires one of the higher-tier packages or an upgrade to include these additional services.

This breakdown is shown clearly in the package descriptions on our pricing page: https://www.legalwills.ca/Prices#packages.

The good news is that all of the answers you've already entered are saved in your account. If you'd like to unlock the remaining documents, an upgrade gives you immediate access without re-entering any information. If you have any other questions, please reach out to us at support@legalwills.ca.

Betygsatt 1 av 5 stjärnor

A little disappointed with my…

A little disappointed with my experience

I purchased the Will and Power of Attorney service believing that the fee would include the preparation and notarization or legal execution of the documents.

I was a little surprised to find that the service mainly provided templates that I needed to complete myself. I had expected a more complete service, so this was not quite what I understood I was purchasing.

The templates may be useful, but I feel the service and what is included in the fee could be explained more clearly before purchase.

Hopefully, this feedback will help improve the experience for future customers.

30 augusti 2026
Omdöme utan inbjudan
Logotyp för LegalWills.ca

Svar från LegalWills.ca

Our platform is a guided document preparation service. You answer a series of step-by-step questions, and the service generates personalized legal documents built from your answers, so the finished documents are customized to your situation, not blank templates. That's also what allows us to offer this at such an affordable price.

Regarding notarization and legal execution, signing requirements vary by jurisdiction, and these steps are separate from document preparation. Commissioning documents typically involves an affidavit that must be signed before someone authorized to commission documents (eg: a notary, lawyer, or commissioner) and that professional service carries its own cost. At the price point of our packages, it simply wouldn't be possible to include those professional fees as well. That said, we do offer optional services to help, such as our partnership with NotaryPro for customers who want their documents notarized or their Affidavit of Execution commissioned.

We're also genuinely curious about what led to this expectation, as we don't advertise that notarization or legal execution is included anywhere on our site or in our materials. If there was something specific that gave that impression, we'd really like to know so we can correct it. If you'd like to share where you saw this, please reach out to us at support@legalwills.ca.

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