Black Sheep Coffee Omdömen 1 618

I had a poor experience at a Black Sheep outlet near Wembley Park a couple of weeks ago. I contacted them to provide feedback and, despite two acknowledgements, they haven't bothered to reply. So I won't be bothering with Black Sheep coffee again, that's for sure!

Very prompt delivery and most importantly wonderful coffee. I will definitely be buying more

Love these coffee beans
Gave 4* because they too a while to be delivered. My previous delivery was quick!

Me and my friends love this spot. The coffee is super well made and the staff are all lovely. I 100% recommend for anyone looking for a good quality coffee/ breakfast spot.

Black Sheep Coffee is excellent, and the shipping went smoothly. Robusta Revival really does have hints of dark chocolate and hazelnut, it's quite delicious and I recommend that you give it a try.

My favourite matcha and waffles are great too!🧇 😋 Love it!

I visited your branch in Portland Street underground station today. It’s a place I visit regularly when I go into London. Unfortunately, my experience this time was not great, the drinks were cold and the staff member really lacked customer service skills. He was abrupt in his manner and very condescending.

I made a complaint to HO and they replied the same day with an apology and gave me a code for one free coffee and said they would speak to the area manager about the experience I had. I emailed back saying I was disappointed they gave me a code for one free coffee when I was ordered two hot drinks but they were cold and a waste of my hard earned money.

THEY DIDN’T EVEN RESPOND BACK, SHOWS THEY DON”T CARE ABOUT THEIR CUSTOMERS!

Great prompt service, as ever Quality Coffee

Ann street Belfast staff are so lovely and the coffee is great in all the time they work so hard and very pleasant

Black sheep coffee Sauchiehall street, the customer service is outstanding, friendly staff that deliver a high quality experince. This was my first time visiting and i will definitely be back for more matcha's!!! Thank you to everyone working there :)

Great shirt, bought 2 of them.

We had tried Black Sheep Coffee when over in the UK and loved it. We’d brought some home thinking we may never be able to have it again. So happy that we can still have our favorite coffee here in the US. Love it! Thank you!

My experience with Black Sheep Coffee subscription has been excellent.
Robusta Revial coffee beans have arrived monthly. The profile has been perfect for my taste. Also rated by work colleagues when I have supplied there.

Dreadful - Battersea - Ordered a bocon roll - nice and full and plump in the picture £5 - not bad i thought - only to be served a bun fresh out of a microwave! with half a piece of bacon in it not even a full rasher!! Coffee mediocre too....Avoid there are much better independent ones nearby....

If I could a 0 I would! This coffee should come with a warning. I am a big coffee drinker but I have finally put together 3 occasions where I have been violently ill, the first time resulting in a hospital admission, as a healthy person the common denominator is consumption of this coffee less than 1 hour before. I have since read that the beans used contain double the caffeine of other coffee chains, this and its potential side effects should be listed. Nothing has ever made been as violently sick as your coffee.

Great coffee, arrived in good time.

I've been getting my blue volcano fix here every chance that I get. Love the coffee here so much and Urvisha and Martina are really quick and friendly first thing in the morning. Great start to my day

First had this coffee in London and have been hooked ever since on it, now it is all I drink at home

Blacksheep coffee 100% our first choice for large retail coffee chains puts Starbucks/ costa to shame , we prefer our favourite independent coffee cafes mostly, blacksheep coffee always enjoyable .

No signage, no service. Terrible!

Walked into the branch at Wembley Park and there was nothing to indicate that customers had to order via the tablets.

There was no acknowledgement or greeting either from the useless staff behind the counter who were running around like headless chickens. One person asked but didn't even point me in the right direction. Terrible.

One customer who was waiting and in the same position left unimpressed.

Clocked on after a few minutes from the non existent service that there must be another way to order and that's when I saw the tablets after looking around. Again, no signage and plus no paper tissues provided either.

All round terrible and a rip off too. Won't be using BSC again.