We wanted to help our lovely tenants with the cost of living by reducing the rent during a period of mat leave. After a rather shaky start re organising this (apparently unusual request) Nick Hawkins... Se mer
Plats
Byt plats2-4 Mulgrave Road, SM2 6LE Sutton, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Sian and the Lettings Team at Leaders was stellar! There were a number of challenges in getting the property ready for the new tenants and Sian went above and beyond in ensuring that everything was r... Se mer
Sian helped me rent my parents property in Wallington and did a great job of quickly finding tenants and getting it occupied. Would highly recommend!
Leaders has been managing our flat for many years now, and we have never had much need to follow up on anything as it has all run seamlessly. Once our tenants moved out after many years, and we asked... Se mer
Företagsinformation
Om Leaders - Sutton
Skrivet av företaget
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Your local property experts
Skrivet av företaget

- Whether you are looking to sell or let your home, our teams are on hand to help.
Kontaktuppgifter
2-4 Mulgrave Road, SM2 6LE, Sutton, Storbritannien
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 95 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very well experienced colleague and…
Very well experienced colleague and company, really like their service. Thank you Sian 😊

Svar från Leaders - Sutton
Thank you Sian!
Sian was amazing and took the time to explain everything to us, as well as help us navigate any issues.

Svar från Leaders - Sutton
Every step was fast and excellent,we…
Every step was fast and excellent,we received an amazing service from Victoria.

Svar från Leaders - Sutton
Good communication and prompt feed and…
Victoria Grandison has provided good communication and prompt feedback and follow up.

Svar från Leaders - Sutton
Five stars for Methembe Ncube
Five stars for Methembe Ncube! Highly professional, incredibly responsive, and fantastic to work with. He made the entire letting process fast, transparent, and completely stress-free. If you need a reliable and sharp real estate agent, Methembe is the best in the business."

Svar från Leaders - Sutton
Thank you very much Victoria
Thank you very much, Victoria, at Leaders in Sutton, for your kindness and consideration shown to me today, 27th April 26. You are very approachable, and your customer service is excellent. Keep up the good work you are doing. Additionally, I will certainly recommend not just the State Agency but also recommend you as a contact within Leaders.

Svar från Leaders - Sutton
The amazing EMMA REILLY at LEADERS…
The amazing EMMA REILLY at LEADERS Sutton
Subject: Feedback for Emma Reilly SENIOR MANAGER
Dear Emma
I wanted to take a moment to express my sincere appreciation for the exceptional support I received from Emma Reilly regarding the new Renters Rights Act and various property management inquiries.
Emma's knowledge of the latest regulations and her thorough understanding of my concerns were invaluable. She took the time to explain the nuances of the new legislation, making sure I felt informed and confident in navigating the changes. Her responsiveness and willingness to assist me on multiple occasions has truly set her apart as an outstanding estate agent.
I greatly appreciate her professionalism and commitment to ensuring that I had all the information I needed. Emma's vast experience & dedication to her clients is evident, and I feel fortunate to have had her guidance during this process.
I highly recommend her to all new customers.
Thank you, Emma, for all your help!
Best regards,
Jude

Svar från Leaders - Sutton
Professional
Professional service and commitment from Sian, knowledgeable and very hands-on. Rental process went fast and very smoothly. I'm always kept in the loop and communication is prompt. Great work. Thank you.

Svar från Leaders - Sutton
Flat let to quality tenants same day went on the market
The flat suffered a massive leak which required a total new kitchen. This meant the flat was empty for 3 months with resultant loss of rental income. Sian kept in touch with progress so that she knew immediately the flat was back on the market. This was a life saver as it meant she kept an eye on prospective tenants and was able to secure tenants the very first day it went back on the market. A brilliant result for us.

Svar från Leaders - Sutton
truly grateful for Sian’s care and support
Sian Walk has been one of the most reassuring experiences I’ve had in the letting process. From the very beginning, she treated every question and concern with genuine care, never making me feel like just another tenant on a list. Her kindness, patience, and steady communication made a huge difference during a time that can often feel stressful.
What I appreciated most was the way she handled everything with such calm confidence. Even small details mattered to her, and she always made sure I felt informed and supported. It’s rare to come across someone who brings both professionalism and heart into their work, but Sian does exactly that.
I’m truly grateful for her help and the way she made the entire process feel smooth and human. I would wholeheartedly recommend Sian to anyone who wants to work with someone who genuinely cares.
Best,
SKY

Svar från Leaders - Sutton
Sian was very energetic
Sian was very energetic, resourceful and helpful. Many thanks👏
I had a very good experience renting…
I had a very good experience renting the property through this agent. sian was very helpful, professional, and responsive throughout the whole process. They guided me at every step and made the renting process smooth and easy. I really appreciate their support and would highly recommend their service.

Svar från Leaders - Sutton
Very professional Team
Sian was very professional, friendly and always willing to help whenever I had questions. Her communication was clear and timely, which made the whole process smooth and stress-free. I really appreciate the effort she put into making sure everything was handled efficiently.
I had such a positive experience…
I had such a positive experience working with Sian. From the very first viewing to signing the final paperwork, she was professional, friendly, and genuinely cared about helping me find the right apartment. She kept me updated at every step and made the whole process feel simple and manageable. I couldn’t have asked for a better agent. Thank you, Sian!

Svar från Leaders - Sutton
Victoria was so helpful
Victoria was so helpful, kind and caring. She is showing me properties next week. Amazing, I was so happy to chat with her.

Svar från Leaders - Sutton
Sian is excellent
Sian is hard working , efficient and very friendly person , she is proffesional and managed our new renting house very quick.
I totally recommend,
She helped me find suitable home to live very quickly .

Svar från Leaders - Sutton
Victoria was very helpful from the…
Victoria was very helpful from the start until everything was sorted and we moved in.

Svar från Leaders - Sutton
Victoria helps me to find a home…
Victoria helps me to find a home quickly. Thanks.

Svar från Leaders - Sutton
Really responsive and friendly agents
Victoria has really helped us every step of the way through finding our new flat. She has been really responsive to all our questions and happy to follow up with the landlord on anything we wanted. I'd highly recommend her and Leaders to any prospective tenants or landlords in the area - much better than our previous renting experience in London!

Svar från Leaders - Sutton
Victoria was very pleasant and really…
Victoria was very pleasant and really ensured the process was smooth.

Svar från Leaders - Sutton
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