Eloise a senior property manager at Fareham has since she started been professional and helpful whilst going the extra mile to make sure that any issues with the property are resolved in a timel... Se mer
Plats
Byt plats7 Westquay House 20 West Street, PO16 0LG Fareham, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have been using Leaders to rent out my property for around 8 years and during that time I have been nothing but impressed with their efficiency, approachability and overall helpfulness. When my tena... Se mer
Företaget har svarat
We have been using Leaders, Fareham, to find tenants for us since 2007. They are so efficient and helpful that I can't fault them, so I have now engaged them to fully manage our properties. Many tha... Se mer
Företaget har svarat
We have been landlords with Leaders for at least 15 years which says something. This time when our flat became vacant we decided it needed a complete refurbishment. As we live at some distance Eloise... Se mer
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Företagsinformation
Om Leaders - Fareham
Skrivet av företaget
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Your local property experts
Skrivet av företaget
- Whether you are looking to sell or let your home, our teams are on hand to help.
Kontaktuppgifter
7 Westquay House 20 West Street, PO16 0LG, Fareham, Storbritannien
4,7
Utmärkt
107 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 97 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very helpful great in helping fingers…
Very helpful great in helping fingers ng a suitable place. Becky is fantastic and very helpful 😀
6 december 2024
Omdöme utan inbjudan
Svar från Leaders - Fareham
Dear Liam
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Becky a 5 star rating!
Many thanks
Customer Care Team
Wonderful
The staff have been amazing! The process has been easy and they are always there to help! Best service from a letting agent I've had
22 november 2024
Omdöme utan inbjudan
Svar från Leaders - Fareham
Dear Wendy
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks
Customer Care Team
Svar från Leaders - Fareham
Dear Jennifer
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks
Customer Care Team
Amazing
Amazing, have been very helpful all the way through. Nothing too much. Thank you . Happy tenant !!!
1 november 2024
Omdöme utan inbjudan
Svar från Leaders - Fareham
Dear Jacemoore
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks
Customer Care Team
Becky and Emily have been fantastic
Becky and Emily have been fantastic. Made the move very smooth and easy. Would highly recommend
30 oktober 2024
Omdöme utan inbjudan
Svar från Leaders - Fareham
Dear Samuel
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Emily and Becky a 5 star rating!
Many thanks
Customer Care Team
Appreciation
It is my first time to have a video house viewing from Hong Kong. My agent Emily Bligh is great. She presented us a very nice house. Tried hard to deal with the landlord and me about the start date of tenant. We are highly appreciated with her great effort. 👍
24 september 2024
Omdöme utan inbjudan
Svar från Leaders - Fareham
Dear Olivia
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Emily a 5 star rating!
Many thanks
Customer Care Team
Becky was super helpful and good at…
Becky was super helpful and good at communicating and keeping us up to date on all details. She made the process super simple and easy. Emily was also great and able to help as and when needed. Thank you!
19 augusti 2024
Omdöme utan inbjudan
Svar från Leaders - Fareham
Dear Erin
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Becky a 5 star rating!
Many thanks
Customer Care Team
Poor experience
I have been with this branch for over 5 years. In my view the customer is never put first, they will always blame you or the tenant for any issues. Poor service has meant I took over the account on behalf of my tenant and have done so for years yet still charge me the earth when I am managing the account myself and make it extremely difficult to part ways to the point the ombudsman is now involved. Lots of disturbing emails sent to my tenant, lack of care, poor poor service and not solution orientated at all. Today, 02.08.24 they still continue to mess up payments. If you want an agent who doesn't care, does not take complaints seriously, whom leave you feeling totally and utterly frustrated to the point of crying then choose them. But I have warned you.
2 augusti 2024
Omdöme utan inbjudan
Svar från Leaders - Fareham
Good Morning
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. If you would like to contact us at customercare@lrg.co.uk we will be happy to look into this for you.
Many thanks
Customer Care Team
Becky and Emily made the process of my…
Becky and Emily made the process of my renting very easy and made sure that I was 100% aware of what what happening. The communication was perfect and I reccomend going here for your rent/buy!
8 juni 2024
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Svar från Leaders - Fareham
Dear Tay
Thank you for leaving your review Emily and Becky will be thrilled to hear you left them a 5 star review.
Many thanks
Customer Care Team
Thankyou so much to everyone and…
Thankyou so much to everyone and especially Emily at leaders for helping me and guiding me in renting out my first property. It was a very stressful time for me but Emily guided and helped me to receive a successful tenant and a smooth process of completion.
Thank you so much
Alexi
30 maj 2024
Omdöme utan inbjudan
Svar från Leaders - Fareham
Dear Alexi
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! We are pleased that Emily made the Letting process run smoothly for you.
Many thanks
Customer Care Team
Emily and the team have been excellent
Emily and the team have been excellent. My flat was rented out very quickly with a great tenant. They are quick to sort out issues without going over the top and charging a fortune for the smallest maintenance problems. As a landlord, I strongly recommend them.
22 maj 2024
Omdöme utan inbjudan
Svar från Leaders - Fareham
Dear Victoria
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
This is great to hear Emily and team are pleased they could help.
Many thanks
Customer Care Team
Thanks to Emily at Leaders Fareham for…
Thanks to Emily at Leaders Fareham for the great service in getting some referencing and agreements drafted for me. She always kept me informed with progress and managed the process from start to handover of keys - Thank You!
1 maj 2024
Omdöme utan inbjudan
Svar från Leaders - Fareham
Dear Alpha Whisky
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
I have rented a property in Fareham
I have rented a property in Fareham. Emily was extremely helpful and efficient. The whole process was quick and smooth.
19 april 2024
Omdöme utan inbjudan
Svar från Leaders - Fareham
Dear Laura
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Excellent service
From the initial meeting through to occupation by tenants the Leaders team acted punctually and professionally guiding me as a 1st time landlord through the process.
19 april 2024
Omdöme utan inbjudan
Svar från Leaders - Fareham
Dear Mike
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
A new Landlord
I have recently rented a house out for the first time. Emily and the other members of the team at Fareham were really helpful throughout the process. I was updated regularly, everything was explained well and they made sure the process was as stress free as possible. I would recommend to a friend, so far the experience has been really positive.
3 april 2024
Omdöme utan inbjudan
Svar från Leaders - Fareham
Dear Nicole Houghton
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
The agents lady who assisted me was…Emily
The agents lady who assisted me was very open and answered all my inquiries diligently,and I felt safe to trust her as most people are after getting you signed up yet you didn’t understand a lot of throngs and only realise later that you didn’t know something
26 februari 2024
Omdöme utan inbjudan
Great Service
Sent to Pearsons by me - "I wish to bring to your attention the exceptional service Lizzi Kenyon provided to us during January & February this year, regarding the Letting of my Property in Knowle. Her attention to detail; promptness in communicating with us; & her finding us tenants quickly, were all exceptional traits. As a Company, you are very fortunate to have such a diligent & dedicated member of your team. Nothing was too much trouble throughout the Process, for which we are extremely grateful. I bought the property through Pearsons 6 years ago. Together with that experience; & Lizzi’s & her colleagues’ application to the matter in hand, has meant I shall definitely recommend your Company, hopefully using your Services again in the future."
6 februari 2024
Omdöme utan inbjudan
Impressive service
We have been so impressed with the service and attention to customer service from Emily Brooks at the Fareham branch. She has worked so hard to find tenants for our property in Fareham. She has been in regular contact, given us information when required and been so friendly throughout. I would highly recommend her!
23 februari 2024
Omdöme utan inbjudan
Becky has been great help throughout…
Becky has been great help throughout the process of moving into our flat she has been very prompt with answering any questions we have asked via email and phone and overall is very friendly. 😊
30 januari 2024
Omdöme utan inbjudan
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