Libby was wonderful and professional. She was very helpful and answered all the questions we had. She was just a delight to have showing us around and is an absolute credit to the company.
Plats
Byt plats29 North Street, CM23 2LD Bishops Stortford, GB
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Det här tycker kunderna
I have a mental health disability and I was extremely anxious about dealing with an agent. When we approached Leaders and Phoebe Cross led the process, my whole experience was immensely calm, clear, o... Se mer
I really Can not thank Libby from the bishop stortford branch enough, only got in touch yesterday morning and now moving into my rental room hopefully on friday. Libby was outstanding from the... Se mer
Företaget har svarat
Lovely and dedicated team. We are looking for a house or flat to leave together and it’s not easy but Phoebe is helping us a lot. She is kind and professional and give as information asap if ther... Se mer
Företaget har svarat
Företagsinformation
Om Leaders - Bishops Stortford
Skrivet av företaget
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Your local property experts
Skrivet av företaget
- Whether you are looking to sell or let your home, our teams are on hand to help.
Kontaktuppgifter
29 North Street, CM23 2LD, Bishops Stortford, Storbritannien
4,6
Utmärkt
66 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 94 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Libby was wonderful and professional
Libby was wonderful and professional. She was very helpful and answered all the questions we had. She was just a delight to have showing us around and is an absolute credit to the company.
2 september 2026
Omdöme utan inbjudan
Svar från Leaders - Bishops Stortford
Hi, Jesus Jimenez! Thanks for the great review!
All the best, Customer Care Team
Libby was an amazing help with such a…
Libby was an amazing help with such a kind personality, she made our viewing very enjoyable and was very kind and helpful when came towards our questions.
21 augusti 2026
Omdöme utan inbjudan
I thought Phoebe Cross was fantastic
I thought Phoebe Cross was fantastic, she came across Professional, Friendly, warm and had a great plethora of knowledge in the housing industry, If I had questions about the process or any doubts she was always their to support me, I think Leaders are one of the best HMO managements I've come across so Professional and respectable.
1 augusti 2026
Omdöme utan inbjudan
Phoebe from the team at Leaders has…
Phoebe from the team at Leaders has facilitated a few viewings for myself and my partner, looking for our first flat, and has been nothing but professional, courteous, and helpful for the entire process.
5 augusti 2026
Omdöme utan inbjudan
Inclusivity
I have a mental health disability and I was extremely anxious about dealing with an agent. When we approached Leaders and Phoebe Cross led the process, my whole experience was immensely calm, clear, organised, and it showed attention to detail and caring for the clients. I couldn't be more grateful to have been guided through the letting by Phoebe, she was professional and warm.
31 juli 2026
Omdöme utan inbjudan
Good service
3 augusti 2026
Omdöme utan inbjudan
Svar från Leaders - Bishops Stortford
Thank you, Sarathchandran, for your kind words about our good service. We take pride in providing reliable and customer-centric support, and it's wonderful to hear that you had a positive experience. We look forward to helping you again in the future.
Libby was very warm and welcoming and…
Libby was very warm and welcoming and very forthcoming about the property
27 juli 2026
Omdöme utan inbjudan
Svar från Leaders - Bishops Stortford
Dear Petrona Harris,
Thank you for your 4-star review! We're delighted to hear that you had a positive experience with Libby. If there's anything specific we can do to make your next visit even better, please let us know. Your feedback is invaluable as we strive for excellence.
Kind regards,
Customer Care Team
Viewing a property to let
Went to view a property to let with Phoebe Cross and she was so kind, helpful and knowledgeable- although the property wasn’t for me - the service was fantastic ! Thank you Phoebe
15 juli 2026
Omdöme utan inbjudan
Svar från Leaders - Bishops Stortford
Thank you, Cindyann, for your wonderful feedback! We're thrilled to hear that Phoebe provided you with such kind, helpful, and knowledgeable service. Helping people find the right home is at the heart of what we do, and we hope to support you again in the future.
Friendly and helpful
Friendly and helpful. Given plenty of time to look around the property. Good communication via email and telephone about the property and arranging an appointment. Happy with the service.
16 juli 2026
Omdöme utan inbjudan
Good service and support
Good service and support
On time with appointments
30 juni 2026
Omdöme utan inbjudan
Svar från Leaders - Bishops Stortford
Dear Mrs Rajeswary Vengadasalam
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Very professional
I met Phoebe at the property and I must say, she was very professional and gave me all the answers I needed with regards to the property I was looking at.
24 juni 2026
Omdöme utan inbjudan
Svar från Leaders - Bishops Stortford
Dear Patrick Letford We greatly appreciate your 5-star review and the time you took to share your experience with Phoebe. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Viewing
I’ve had a really positive experience today with Phoebe. She was friendly, approachable, and any questions I had were dealt with quickly and clearly.
18 juni 2026
Omdöme utan inbjudan
Svar från Leaders - Bishops Stortford
Dear Maisie
We greatly appreciate your 5-star review and the time you took to share your experience with Phoebe. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Great
Phoebe Cross showed us around two rental properties today. She was very friendly and was able to share lots of usesful information about the properties, landlords and also knowledge of the local area. Thank you Phoebe!
9 juni 2026
Omdöme utan inbjudan
Svar från Leaders - Bishops Stortford
Dear Lauren Holmes
We greatly appreciate your 5-star review and the time you took to share your experience with Phoebe. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Highly recommend
They are amazing. They did very well for all of the arrangement and Phoebe is nice and friendly.
9 juni 2026
Omdöme utan inbjudan
Svar från Leaders - Bishops Stortford
Dear Renee
We greatly appreciate your 5-star review and the time you took to share your experience with Phoebe. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Thank you Phoebe
I am looking to move from my current tenancy of nearly 7 years. Phoebe guided me through my first viewing, and although the property wasn't right for me, Phoebe was really helpful with tips and guidance on how the rental market has changed since I last moved, how the law has changed, and how to work out what I could afford. Thank you.
18 maj 2026
Omdöme utan inbjudan
Svar från Leaders - Bishops Stortford
Dear A Doherty
We greatly appreciate your 5-star review and the time you took to share your experience with Phoebe. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Phoebe has been amazing so far from…
Phoebe has been amazing so far from when I first enquired about a property and managed to book in a viewing quite quickly. She’s communicated very well and guided us around viewing the property very professionally. Definitely worth 5 stars!
15 maj 2026
Omdöme utan inbjudan
Svar från Leaders - Bishops Stortford
Dear Lewis
We greatly appreciate your 5-star review and the time you took to share your experience with Phoebe. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Phoebe cross was an amazing person who…
Phoebe cross was an amazing person who helped us through out our enquiries that we have made for 2 properties in Stansted area.
We had quite a lot queries which was answered quite promptly and very happy with the communication between us and the company. I am hoping for a smooth transition will happen eventually. She is a great asset to the company and the team. Best of luck.
12 maj 2026
Omdöme utan inbjudan
Svar från Leaders - Bishops Stortford
Dear Daily Diary by Orin
We greatly appreciate your 5-star review and the time you took to share your experience with Phoebe. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Libby your a star
I really Can not thank Libby from the bishop stortford branch enough, only got in touch yesterday morning and now moving into my rental room hopefully on friday.
Libby was outstanding from the moment I contacted the branch and tonight even took time out of her own evening to let me view the property of choice
fingers crossed for Friday move in day
thanks again Libby
7 maj 2026
Omdöme utan inbjudan
Svar från Leaders - Bishops Stortford
Dear Mark
We greatly appreciate your 5-star review and the time you took to share your experience with Libby. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Excellent customer service
Phoebe was ace, really helpful over the phone, arranged a viewing on short notice and was very knowledgeable on the property and area. Phoebe has been incredibly communicative and responsive throughout the whole process, answering a range of random questions from me as a first-time renter, making the whole process so easy! Thanks again Phoebe!
1 april 2026
Omdöme utan inbjudan
Svar från Leaders - Bishops Stortford
Dear Amy
We greatly appreciate your 5-star review and the time you took to share your experience with Phoebe. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
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