lcuppini.com Omdömen 190

TrustScore 4.5 av 5

4,6

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I got the Alexandra mink jacket on sale, absolutely beautiful jacket, feel like this is one of the best purchases ive made (I wanted a mink jacket for a very long time). I looked at the measurements o... Se mer

Betygsatt 5 av 5 stjärnor

I recently purchased the Becky Suede jacket and absolutely love it! The cropped style, shoulder pad structure, weight and quality of the jacket is perfect. I know I am going to get so much wear out of... Se mer

Betygsatt 5 av 5 stjärnor

I rarely ever leave reviews, but I was planning to when I received this beautiful jacket. Everything about my experience reflected the luxury of your products. The jacket itself is beautiful, but it w... Se mer

Betygsatt 5 av 5 stjärnor

I'll be honest and say I was very wary of L Cuppini for over a year. I had been targeted by frequent ads on Facebook and similar looking companies advertising luxurious coats had, on investigation,... Se mer


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

190 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Betygsatt 5 av 5 stjärnor

Fav coat brand

Favorite coat brand!!
I love their pieces. Amazing quality for amazing prices.
Their customer service is great too.
I highly recommend this brand. Bought a couple of pieces from them and can't wait to buy more.

15 februari 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I am OBSESSED with L.Cuppini !!

I am OBSESSED with L.Cuppini !!! This brand for me tops all of the others out there! I have purchased many coats from this brand all different designs and the quality of cashmere is exceptional! I have worn them in almost every city and am stopped everywhere I go asking where my coat is from. The customer service is TOP and I will continue to buy from this brand! Highly recommend

14 februari 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Horrible horrible company and they…

Horrible horrible company and they removed my previous negative review - obviously a scam and fraud company who doesn’t want you to see the bad things. Long story short - in the shop they tried to scam me and put a higher amount into the card machine than the coat price. Secondly, they sold me a coat for
£950 which a week later I found out someone else sells for £350!! When I pointed this out to them they were rude and blocked me. The quality of coats is bad, they are basically falling apart. Save your money and buy somewhere else.

10 februari 2022
Omdöme utan inbjudan
Logotyp för lcuppini.com

Svar från lcuppini.com

Thank you for taking the time to share your experience. We’re very sorry to hear that you’re unhappy with your purchase and the service you received. Customer satisfaction is extremely important to us, and we take your concerns seriously.
To address the points you’ve raised:
Order and Delivery: We can confirm that your order (Order #3322) was placed on 29th September and delivered on 1st October. We always aim for timely delivery and ensure that items are dispatched as quickly as possible.
Pricing Concerns: Our prices reflect the quality of materials used, craftsmanship, and the exclusivity of the designs. While we appreciate that similar-looking items may be available elsewhere at different price points, we ensure that our pricing is aligned with the value we offer.
Transaction Error: We apologise if there was any confusion regarding the payment process. Any discrepancies would have been unintentional, and we’re happy to investigate this further if you’d like to provide more details.
Product Quality: We’re disappointed to hear that the coat did not meet your expectations. We stand by the quality of our garments, and we encourage customers to contact us directly if they encounter any issues so we can resolve them promptly.
Regarding your previous review, we want to assure you that we do not remove or censor feedback. Our goal is always to provide transparent and honest communication with our customers.
If you’d be willing to discuss this further, we’d love the opportunity to find a resolution. Please feel free to contact us directly at info@lcuppini.com
Thank you again for bringing this to our attention.

Betygsatt 5 av 5 stjärnor

I love L Cuppini

already 4 beautiful pieces in my dressing room
each fur coat is created with taste and talent
I love it and I recommend 💯
always a pleasure to acquire a piece of LCuppini

26 november 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I love L.Cuppini

I love L.Cuppini! I have purchased lots of coats from here. All the designs so beautiful and the materials are good quality. Lea, Alex & the customer service team are so so friendly and professional. The prices of the coats are worth it as they will last a long time.

24 november 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I am so happy to know this brand

I am so happy to know this brand
I am from New York
And the shipment is very quick

Their customer service is amazing , very responsive and respectful. Besides that , the quality , material and the design of each coat are the combo of classics and cannot be described just from the model pictures. It must be worn on the body. Classic , chic , cozy and elegance will never go wrong

And the designer always look after your thoughts for her inspiration, one piece can be worn in many styles

I have 5 pieces from her I will continue to buy more since she always make practical pieces

11 oktober 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

In love with this brand

In love with this brand! The staff in the showroom were so helpful and informed. I bought two coats and am obsessed with the quality!

6 oktober 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I absolutely love my coat

I absolutely love my coat, I purchased the new Louise in Ivory. It was delivered so quickly and the team were so helpful when it came to styling ideas! I have already received so many compliments on the coat, it’s definitely a timeless classic! I can’t wait to get it in more colours.

6 oktober 2022
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Not worth the price

The model I bought is beautiful. The outside looks perfect, but inside clearly shows that this was made in china. There's a label showing an Asian size and the stitching is visible. The packaging I received was awful for a 'luxury' brand. Coats I have bought in this price range as least come with a dust bag to protect the garment. Overall I don't think the price reflects the lack of detail and care. Just look online and you'll be able to find some of the same models for cheaper.

14 september 2022
Omdöme utan inbjudan
Logotyp för lcuppini.com

Svar från lcuppini.com

Hi Leannah,

Thank you for your feedback. We’re glad you love the design, and we’re sorry to hear the overall experience didn’t meet your expectations.

We’ve since updated our packaging and now include garment bags with our coats. Please feel free to email us at help@lcuppini.com if you’d like one sent to you.

Best regards,
The L. Cuppini Team

Betygsatt 5 av 5 stjärnor

My favorite coat brand

Lcuppini is definitely my favorite coat brand! Not only are ALL of their coats perfectly made super classy, and all in all beautiful, but the customer service is also something that should be spoken about bc it truly deserves an award! Thanks to them was able to pick the perfect coat for myself, and I couldn’t be any happier. Currently ordering a new one!

4 augusti 2022
Omdöme utan inbjudan
Logotyp för lcuppini.com

Svar från lcuppini.com

Dear Marta,

Thank you so much for sharing your journey. We cannot wait to have you back!

Kind regards L.Cuppini

Betygsatt 5 av 5 stjärnor

10 stars from me!

If I could give more stars I would! Very trustworthy. Amazing customer service, very fast shipping, and the products are wonderful! The fur and the cashmeres are durable and the quality is excellent. My Roma Cashmere Coat turn heads!!! I feel so elegant and luxurious on it. Lovely brand <3

4 augusti 2022
Omdöme utan inbjudan
Logotyp för lcuppini.com

Svar från lcuppini.com

Hi Sofia,

Thank you very much for your kind words. Welcome back soon!

Betygsatt 5 av 5 stjärnor

L.Cuppini is my go to for winter

L.Cuppini is my go to for winter, their beautiful colors, perfect cuts and beautiful packaging are the best! Definitely recommend. Big plus is their super responsive customer service when in doubt in terms of sizing ;)

1 augusti 2022
Omdöme utan inbjudan
Logotyp för lcuppini.com

Svar från lcuppini.com

Thank you Emelie. We loved having you and hope to welcome you back soon!

Kind regards L.Cuppini team

Betygsatt 5 av 5 stjärnor

One of my fav brands !

I own two Chelsea and one Louise Coat atm and can’t wait to order more ! The quality is amazing and the fit looks gorgeous on everyone I have seen them on. The colours are so beautiful and they really keep you warm during cold seasons. The team is extremely friendly and helpful. Can only recommend.

31 juli 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Beautiful brand, amazing quality

L Cuppini is a beautiful brand with impeccable quality. I own a few pieces and am always super satisfied when I receive them. The fit and quality are always perfect 🤍

26 juli 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent Company

I purchased two Louise coats and they are gorgeous and of a very good quality 😍 when I contacted their customer services I found them to be Very responsive and helpful, I will definitely be purchasing from them again 😊

26 juli 2022
Omdöme utan inbjudan

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