Jeremy has been an excellent customer care provider throughout the process despite some unforeseen circumstances he had to face. Lavamac has got environmental friendly business model promoting recycl... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
brilliant company to deal with. there knowledge and experience along with customer service cant be beat. as a very large care provider we need a fast efficent service and thats what is delivered.... Se mer
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I have worked with Jeremy and his team for many years now. They have always provided fast and accurate quotations for our care home schemes allowing us to budget early on, with comfort that we are get... Se mer
Företaget har svarat
I've been working full time in this industry for 12 months now and I have been through 3 servicing companies so far. LaundryTec are the only company that come out within 24 hours and actually fix the... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Lavamac provides high-quality, cost-effective options by selling or renting refurbished and new commercial washing equipment. We provide high-quality heat pump dryers like the LRD350 and the AF180, among others. Lavamac not only sells and rents out their products, but also offer maintenance and repair services. Each client receives individualised service from our highly trained specialists who guarantee minimum downtime and maximum output. When it comes to protecting the planet, Lavamac has your back. Our refurbishing procedures minimise waste and save money and the environment. Buying from Lavamac is like putting money into top-notch, environmentally friendly machinery. Come join the many people who have benefited from our dedication to quality and customer satisfaction and our low-cost, environmentally friendly, and highly effective laundry solution.
Kontaktuppgifter
Unit 15, Europa Court,, CH1 4NP, CHESTER, Storbritannien
- 01513173127
- info@laundrytec.com
- laundrytec.com
Pre-planning Design Advice
We have the pleasure of working with Lavamac on mainly new build care home projects. Understand the art of the possible at a project early stages is critical to the success of the laundry design. Lavamac go the extra mile to ensure we have all the information we need to coordinate the overall design.
13 mars 2023
Omdöme utan inbjudan
Svar från Lavamac Limited
Dear Andrew,
Thank you so much for your thoughtful review and for sharing your positive experience with Lavamac Industries.
We're particularly glad to hear that our collaborative approach and commitment to detail have been beneficial to your new build care home projects. Providing thorough and timely information to ensure a successful laundry design is a top priority for us, and it's rewarding to know our efforts are appreciated.
Your feedback will certainly motivate our team to continue going the extra mile for our clients. We look forward to our ongoing collaboration and further contributing to the success of your projects.
Thank you once again for your trust in our services.
Kind regards,
Evie
Solved a problem for us and have been…
Solved a problem for us and have been very responsive to any requests we have made.
Very good to deal with
15 juli 2022
Omdöme utan inbjudan
Svar från Lavamac Limited
Dear Ben,
Thank you for your positive review and for choosing Lavamac Industries. We're thrilled to know that we were able to resolve your issue and have successfully met your needs in a timely manner.
Your satisfaction is our top priority, and your feedback reaffirms the hard work we put into our customer service each day.
We look forward to continuing our good work and providing the level of service you've come to expect from us. Thank you once again for your valuable feedback.
Kind regards,
Evie
Lavamac are our ‘go to’ laundry supplier
Lavamac are our ‘go to’ laundry supplier.
We always recommend Lavamac for laundries on our care projects. They are competitive, reliable and always on hand to offer expert advice on equipment and design.
13 juli 2023
Omdöme utan inbjudan
Svar från Lavamac Limited
Dear Alistair,
We can't thank you enough for your wonderful review and for recommending Lavamac Industries as your 'go to' laundry supplier.
We take great pride in being a reliable source of service for your care projects. Your recognition of our commitment to competitive pricing, dependability, and expert advice is a strong motivation for our team to continue striving for excellence.
Your trust and recommendation mean a lot to us, and we will make sure to uphold and exceed these expectations in all future collaborations.
Thank you once again for your supportive feedback.
Kind regards,
Evie
What a great company
What a great company ! From the time they tendered the project, asking the right questions then winning it.They then kept us informed until the day of installation. They turned up on the day, installation went well , as always not without a few issues, but sorted. They even swept up after themselves.
Great Company keep it up !!
8 mars 2023
Omdöme utan inbjudan
Svar från Lavamac Limited
Dear Frank,
We are truly appreciative of your positive feedback and are delighted to know that you've had a great experience with Lavamac Industries.
From the initial tendering phase through to the successful installation, our aim has always been to ensure a smooth and transparent process for our valued clients. We're glad to hear that any issues encountered during the installation were resolved to your satisfaction, and that our commitment to cleanliness was appreciated!
Your kind words have boosted our team's spirits and reinforced our commitment to providing excellent service. We assure you that we will certainly "keep it up"!
Thank you once again for your trust in our services and for taking the time to share your experience.
Kind regards,
Evie
Lavamac are the go to company for any…
Lavamac are the go to company for any new laundry installs. Have used their services many times and have always had a great experience.
3 juli 2023
Omdöme utan inbjudan
Svar från Lavamac Limited
Dear Jordan,
Thank you so much for taking the time to share your experience with Lavamac Industries on Trustpilot. We're thrilled to hear that we're your go-to company for new laundry installs and that you've had consistently great experiences with our services.
Your kind words serve as a strong motivation for our team to continue delivering top-tier service and support. We greatly value your patronage and look forward to assisting you with your future laundry installation needs.
Thank you again for your ongoing trust and loyalty to Lavamac Industries.
Kind regards,
Evie
It’s an absolute pleasure working with…
It’s an absolute pleasure working with Jeremy & his team. Their knowledge of the laundry sector is second to none.
We would recommend them to our best of friends & customers.
Looking forward to working with them in the future.
12 juli 2023
Omdöme utan inbjudan
Svar från Lavamac Limited
Dear Tom,
Thank you so much for your glowing review and your kind words about Jeremy and our team. It's a delight to hear that you have had such a positive experience with our service and that our knowledge of the laundry sector has proven valuable to you.
We are equally looking forward to our future collaborations and appreciate your high recommendation to friends and customers. It is this kind of feedback that motivates us to continue striving for excellence in all we do.
Thank you again for your support and for being a valued part of our Lavamac community.
Kind regards,
Evie
Lavamac Laundry Services
It is a joy to work with a company that knows its products and delivers them with the professionalism of a much larger company even though it is a family business.
Thanks for the excellent design, install and maintain services that you provide and please keep the family feel in your business.
30 juni 2023
Omdöme utan inbjudan
Svar från Lavamac Limited
Dear Simon,
Thank you for taking the time to share your positive experience working with our company. We are thrilled to hear that you find joy in working with us and appreciate our commitment to delivering our products and services with professionalism.
As a family business, we take great pride in maintaining a high level of expertise and professionalism in all aspects of our operations. We believe that our customers deserve nothing less than exceptional design, installation, and maintenance services. It warms our hearts to know that you have recognized and appreciated our efforts in this regard.
Rest assured, we are dedicated to preserving the family feel within our business while continuing to provide top-notch services. We understand the value of personal connections and strive to foster strong relationships with our customers, built on trust, reliability, and a genuine sense of care.
Thank you once again for your kind words and for choosing to work with us. We look forward to serving you in the future and continuing to exceed your expectations.
Kind regards,
Evie
Great employer
Lavamac Ltd, really great company to work for, they look after their employees very well.
6 juli 2023
Omdöme utan inbjudan
Svar från Lavamac Limited
Dear Paul,
Thank you for taking the time to leave such a positive review about Lavamac Ltd. We greatly appreciate your feedback and are thrilled to hear that you had a great experience working with us.
At Lavamac Ltd, we strive to create a supportive and nurturing environment for all our employees. We believe that taking care of our team members is essential for maintaining a positive work culture and delivering exceptional service to our customers.
Once again, thank you for your review and for choosing to work with Lavamac Ltd.
Kin regards
Evie
Great installation and aftersales service
Had nothing but good service from Jeremy at lavamac. Owning a large care home we need quick and reliable service. Lavamac Installed our machines and when they are called upon always come quickly to sort out any breakdowns which have been few and far between .
21 juni 2023
Omdöme utan inbjudan
Svar från Lavamac Limited
Dear Peter,
We truly appreciate your positive Trustpilot reviews. Thank you for sharing your experience with our team, and in particular with Jeremy.
It's wonderful to hear that the prompt and dependable service we strive to provide has met your needs, especially given the critical nature of your care facility. We recognise the significance of prompt responses to breakdowns and minimising downtime for your laundry machines, and we're pleased that our efforts have met expectations.
Your compliments will be shared with Jeremy and the rest of our staff. This type of feedback motivates us to aspire for excellence.
We look forward to continuing to serve your assisted living facility with the same level of efficiency and professionalism. Please do not hesitate to contact us if there is anything else we can do to help you.
Kind regards,
Evie
Great family run business,all the staff…
Great family run business,all the staff were really helpful. Would 100% recommend.
22 juni 2023
Omdöme utan inbjudan
Svar från Lavamac Limited
Dear Eve,
Thank you so much for your recommendation and kind remarks on Trustpilot. We are ecstatic to learn that you've had such a positive experience with our family-owned business and our helpful staff.
Your feedback demonstrates that our team is dedicated to providing exceptional customer service and high-quality solutions, as evidenced by our efforts. We will relay your compliments to our staff, which will unquestionably encourage them to continue providing excellent service.
We appreciate your unqualified endorsement and look forward to serving any friends or coworkers you refer. Please do not hesitate to contact us if we can assist you in the future with anything else.
Again, thank you for selecting LavaMac.
Kind regards
Evie
Professional and responsive
Jeremy and the team have been absolutely fantastic and highly professional-always provide the correct advice and respond in a timely manner!
27 juni 2023
Omdöme utan inbjudan
Svar från Lavamac Limited
Dear Jay,
Thank you very much for your positive Trustpilot feedback. We are ecstatic to hear that your interaction with Jeremy and our team was so positive.
We prioritise providing accurate advice and prompt responses, and it's gratifying to learn that these efforts are valued. Your kind words will be relayed to Jeremy, and they will undoubtedly inspire our entire team.
Please continue to contact us if you require further assistance or guidance. We look forward to continuing to provide you with the same level of service in the future.
Thank you again for your feedback. Your support is invaluable to us.
kind regards
Evie
Lavamac are a fantastic company…
Lavamac are a fantastic company delivering commercial laundry equipment on large and small projects. We have relied on their deep understanding and expertise in the design and delivery of our laundries for years. Always competitive and supportive through all of the projects they have delivered. Would highly recommend the company.
4 juli 2023
Omdöme utan inbjudan
Svar från Lavamac Limited
Dear Dan,
We are thrilled to read your wonderful feedback on Trustpilot. Thank you for your generous words and for recommending LavaMac.
Your trust and reliance on our expertise over the years is deeply appreciated. We take great pride in understanding our clients' needs, designing suitable solutions, and delivering top-quality commercial laundry equipment. Knowing that you have found our service to be competitive and supportive makes our efforts all the more rewarding.
We're committed to maintaining this standard of service and support as we move forward with future projects. Your recommendation helps us to reach other potential clients who may benefit from our services, and for that, we are sincerely grateful.
If there's anything else we can do to assist you in your future laundry needs, please feel free to get in touch. Thank you once again for your review, it truly means a lot to the entire team here at LavaMac.
Kind regards,
Evie
We are very satisfied with LavaMac.
We are very satisfied with LavaMac.
They provide a great Service, they come out when called and attend to any issues we have. They attend regularly to carry out a full service.
The engineers are polite and happy to help.
4 juli 2023
Omdöme utan inbjudan
Svar från Lavamac Limited
Dear Jo,
We appreciate you taking the time to describe your positive experience. It is wonderful to hear that you are pleased with the service LavaMac has provided. It is gratifying to know that we have succeeded in providing you with high-quality services.
Our engineers are grateful for your compliments regarding their professionalism and helpfulness. We work assiduously to ensure that our team can effectively and expeditiously address any issues that may arise.
Your feedback motivates us to continue providing exceptional service. We anticipate serving you in the near future. Please do not hesitate to contact us if we can be of further assistance.
Kind regards,
First class service and a delight to…
First class service and a delight to have on site. Completed works on time and on budget.
14 september 2022
Omdöme utan inbjudan
Svar från Lavamac Limited
Dear Adrian,
We appreciate you taking the time to share your positive Trustpilot experience with us. We are delighted to learn that you were pleased with our service, as well as the work's punctuality and adherence to the budget.
It was a delight working on your website, and we are committed to upholding this level of service in all future interactions.
Your kind comments are extremely motivating to our team, and we look forward to serving you again in the near future.
Kind regards
Evie
Took us a while learn from previous…
Took us a while learn from previous mistakes with other competitors but we feel that this is by far the best service at a very competitive price. The team are also amazing to deal with. Would highly recommend!
3 juli 2023
Omdöme utan inbjudan
Svar från Lavamac Limited
Dear Shamz,
We appreciate your recommendation and are happy to read your praise. We care about your trip and are glad you think our rates and services are competitive.
We greatly appreciate your kind words about our crew. It's great to hear that our hard work is being noticed, since we know that our strong, dedicated team is what sets us unique.
Your confidence in Lavamac is greatly valued, and you have our assurance that we will maintain the high quality of service you have come to expect. I'm hoping to do more business with you in the future.
Kind regards,
Team Lavamac
A great company providing excellent…
A great company providing excellent products and services. Highly recommended.
12 juni 2023
Omdöme utan inbjudan
Svar från Lavamac Limited
Dear Nigel,
We much appreciate your enthusiastic endorsement. Knowing that our offerings are appreciated by you is a source of great pride for us. Your endorsement encourages us to work harder to maintain our high standards of quality and service.
Lavamac is proud of its hardworking staff and the excellent standards it has established for itself. Thanks to your input, we know we're making progress.
We hope to have the opportunity to serve you again soon.
kind regards
Evie
Excellent service - highly recommended!
We have been working with Lavamac for over an year now and can highly recommend their service! They are providing the annual service for both of our business locations as well as any emergency laundry equipment call outs. The team is absolutely brilliant - always very prompt, competent and efficient - their fees are very competitive as well!
Highly recommended!
3 juli 2023
Omdöme utan inbjudan
Svar från Lavamac Limited
Dear Maria,
Please accept my sincere gratitude for the time you've taken to reflect on the past year with Lavamac. We appreciate your kind words very much.
We're happy to hear that our team's quick responses, expert knowledge, and productiveness have had a positive effect on your business. We want to be a dependable partner who helps your businesses succeed.
We much value your recognition of the reasonableness of our rates. Our goal is to provide unbeatable pricing without sacrificing quality of service.
Once again, I appreciate the glowing praise you've provided. We appreciate your business and look forward to continuing to meet your laundry needs at both of your sites.
Kind regards
Evie
Svar från Lavamac Limited
Dear Paul,
Thank you for your concise and persuasive TrustPilot review. We are thrilled that you found our service to be superior.
At Lavamac, we endeavour to provide superior customer service, and your comments validate our efforts. Your contentment is our utmost priority, and we intend to maintain this level of service in all future interactions.
We value your feedback and look forward to continuing to provide you with superior service in the future.
Kind Regards,
Evie
Professional Service Contacted laundrytec for quotation to…
Contacted laundrytec for quotation to replace our laundry equipment, received a quick response from an enthusiastic sales person who went through the complete install process with us. Equipment installed three weeks later with no fuss by very competent fitters. Now looking to change supplier for our other sites. The price was also very competitive
15 juni 2023
Omdöme utan inbjudan
Svar från Lavamac Limited
Dear Martin,
We appreciate you sharing your positive Lavamac experience on TrustPilot. We are ecstatic to learn that you were satisfied with our prompt response, thorough service, and affordable pricing.
It's wonderful to hear that our sales team and installation specialists provided you with a seamless and effective experience, as we endeavour to make the process as simple as possible for our customers. Your contemplation of switching other sites' suppliers to Lavamac is the highest praise we could receive.
We appreciate your support and look forward to serving all of your locations with distinction in the future.
Kind Regards,
Evie
I found the staff very helpful and very…
I found the staff very helpful and very prompt when carrying out repairs.
11 maj 2023
Omdöme utan inbjudan
Svar från Lavamac Limited
Dear Tariq,
Thank you for your positive TrustPilot feedback. We are ecstatic to learn that you found our personnel to be helpful and prompt in completing repairs.
At Lavamac, we take great pride in the commitment and expertise of our team, and we're delighted that this has been reflected in your experience. We endeavour to provide prompt and effective service to all of our customers, and it's gratifying to know we've succeeded with you.
We appreciate your recognition and look forward to continuing to serve you in the future with the same professionalism and efficiency.
Kind Regards,
Evie
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