Lark & Berry Omdömen 

128
TrustScore 4.5 av 5

4,5

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

A good range of earrings and a good price. Got my ears pierced by Shetland, who was amazing and made the experience very pleasant. Hope to visit again very soon. Many thanks

Betygsatt 5 av 5 stjärnor

What a fantastic experience! Svetlana is absolutely amazing, friendly and attentive. I had an idea of what I thought I’d like but after speaking with Svetlana she gave me other options, I liked what s... Se mer

Betygsatt 5 av 5 stjärnor

Lovely earring, great customer service. The team helped me out when I needed to return something and explained how a push back labret fastening worked (I hadn’t spotted that on the website - hard t... Se mer

Betygsatt 5 av 5 stjärnor

The only place I could find where lab-grown diamonds made with renewable energy (disclaimer - I don't know more specifics re. precise sources of this energy). Extremely helpful and friendly st... Se mer

Företagsinformation

  1. Smyckesbutik
  2. Juvelerare

Informationen kommer från olika externa källor

Elegantly designed and sustainably sourced cultured lab-grown diamonds. Our collection of radiant fine jewlelry is conflict-free and beautiful. Check out our amazing collection today and shine bright like a diamond.


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

128 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,5

Alla omdömen

(128)

13 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Amazing engagement ring buying experience!

Really happy with my experience at Lark and Berry!
Booking a consultation was super easy, and Emily was a star. She helped me throughout the whole ideation and design process for the engagement ring. You can tell she really cares about the customer and makes the whole experience enjoyable and stress-free. Of course the ring looked amazing when I picked it up! The quality is pristine and well executed! Definitely recommending Lark & Berry!

10 april 2025
Betygsatt 5 av 5 stjärnor

Exceptional customer service

I purchased a necklace from Lark and Berry as a birthday present. Unfortunately, there was an administrative error that meant that it was not going to be delivered on time as promised and that as a result, we would have left the country without the gift. After discussing this with Lark&Berry, we agreed to reroute delivery to my holiday destination. Unfortunately, this caused more problems when the delivery got lost in customs. Throughout the process, Stevlana was responsive and on hand immediately to fight for me and ensure things were moving. In the end we were able to ensure delivery, not only at no extra cost to me, but also they provided a free gift for the additional trouble. Whilst circumstances around the delivery were far from ideal, Lark and Berry demonstrated exceptional customer service, and I would definitely use them again on the back of this experience.

7 mars 2025
Betygsatt 5 av 5 stjärnor

Great Experience

Had a great experience today at Lark & Berry . My friend & I were both have second lobe piercings and I especially, was super nervous. Svetlana really took her time, didn’t make us feel rushed, allowed us to take so much time choosing our earring jewellery and then making sure the piercing was perfectly placed. The piercing itself was very quick and & very smooth - I hardly felt a thing and surprised myself at how painless & smooth the whole procedure was . Svetlana was so calm & reassuring & talked through every step of the process . We were provided with lovely refreshments & treats and it was just overall a great experience. Really great selection of jewellery to choose from too. We will be back!

28 februari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fantastic experience with Lark & Berry

Had a fantastic experience with Lark & Berry, and couldn't recommend more if lab grown is what you're after.

Start to end, Emily was great with her advice, designs, communication and ultimately reasonable value.

20 februari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great buying experience for an engagement ring

I am very happy with my experience at Lark&Berry especially with Emily who supported me through the whole buying experience. I bought a bracelet and an engagement ring. I was very afraid of the whole process especially considering I did not have the possibility to visit the shop often. Emily was able to give me support and advice plus the interaction via email was quick and spot on! I am very happy with the final result. Very much recommended!

20 november 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Good customer service

Good customer service. After a slight misunderstanding, they explained things clearly. Earrings were delivered promptly and securely.
The quality of the earrings was very good, a bit hard to open but once in they felt lovely and safe.

1 oktober 2024
Betygsatt 1 av 5 stjärnor

Refused to ship my purchase and to refund

I purchased a pair of earrings on line with a request to ship to Paris. The store asked me to provide a copy of my passport to proceed with the shipment which I refuse to provide (I buy plenty of articles on line and never had to provide a copy of my passport and for security reasons I would always refuse to do so). The store refused to ship and refuse to refund. Right now the claim is with my bank as a fraudulent operation. I guess the store is ok if you go and shop with them but I would not recommend if you need the article to be shipped

1 oktober 2024
Omdöme utan inbjudan
Logotyp för Lark & Berry

Svar från Lark & Berry

Thank you for your feedback. We sincerely apologize for any frustration you’ve experienced with your recent purchase.

Our system flagged your order for potential security concerns, which is why we requested additional verification, such as proof of identity, as part of our standard procedure. These measures are in place to protect both our customers and our business from fraud.

We understand your concerns and want to assure you that we have processed your refund. Please note that depending on your bank, it may take a few days for the refund to appear in your account. If you don’t see it soon, we encourage you to check with your bank for further confirmation.

We strive to offer a smooth and secure shopping experience, and we regret that this has been a frustrating process for you. If you have any further questions, feel free to reach out directly.

Betygsatt 1 av 5 stjärnor

I ordered an initial with a chain

I ordered an initial with a chain, i only received the initial. When i contacted customer service they were dismissive and didn’t address that it could’ve been a website error or honour what i had ordered.

21 augusti 2024
Betygsatt 5 av 5 stjärnor

Gorgeous earrings- exactly what I’d been looking ages for!

Saw earrings from here on Instagram. Had been looking for something like these for ages - decided to call to the shop next time I was in London. The staff were really helpful and I left that day with three new earrings. Went back a few days later, bought another & put in an order for another to be made. Then once home ordered another! Throughout, the staff could not have been more helpful- whether in store or answering questions on IG & emails.

31 juli 2024

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