LANDSCAPING SUPERSTORE Omdömen 

Very satisfied with the customer service center. They responded to my questions almost immediately. Very helpful. Just a small remark about the delivery. The driver did not call me before he arrived and placed my order in an inconvenient place. But I am satisfied with the service and the price.

From start to finish the whole ordering & delivery process was terrific. They could not have been more helpful. I had frequent emails and phone calls updating my order details and when delivery was expected. It took around 14 days to get my shed which is a really good product . Excellent company. Highly recommended.

Good price, arrived on time, and the driver called ahead!

It arrived onetime my order and was kept at the right place

Very pleased with the coping stones I purchased, they look fantastic and you can see they are high quality. Melanie at Landscaping Superstore was very helpful and patient when she helped me with queries I had. Would highly recommend this company, delivery was quick and on time.

Amazing purchase experience and good quality. Very prompt delivery and Simon was helpful across the board

DO NOT DEAL WITH THIS COMPANY. We ordered several sets of coping stones for jobs and it took months to get our products. The customer service is some of the worst we have dealt with as a business. They cost us and our customers a huge amount of money, time and stress and they couldn’t care less because you are passed about between so many staff that have bonuses what is going on. Steer clear.

Very easy to order on-line, kept informed of every stage of order and delivery process,came on time and very polite and helpful delivery driver,

Just another dropshipper. We have made a mistake of ordering from them. They keep zero stock. Everything is dropshipped from real supplier. The problem is the customer service knows nothing about deliveries.

We keep getting the same update from them: "we do not know where the goods are but will find out from the supplier". Then they make a promise to follow up and never do.

Just a dropshipper without the proper system in place so they can actually track the deliveries. Poor

Order coping stones on 30/06/25, contacted them a week later for ETA to be told they don't know. I said a week, month could not tell me. Phoned company which produces the coping stones they said landscaping superstore had a big back order due to change in ownership and no ETA could be given as orders were being processed in place order.

Found the exactly same stones on another website, cheaper and they were delivered in 14 days.

All I can say don't take orders if you can't fulfill them. Plus don't lie and say it won't be quicker to purchase from another supplier because it was.

Shocking

Ordered £1k of products but no delivery. Made contact, to be told they have been bought over and no idea when delivery will be made.

You would have thought that good customer service meant they would reach out but no, just keep my money for over 3 weeks and another 7 days before i get a refund.

Good quality product, exactly as described and delivered promptly. A fair price compared to other companies.

Product not received. Was expected on the 4th June i never received. Was told it was dispatched on the 3rd it did not arrive. I asked on the 13th where it is i had a reply saying the business is in transition. (i could not give a crap where is my order!) i emailed back on the same day asking where it is. No Reply. DO NOT USE THIS COMPANY. I HAVE NOT BEEN ISSUED A REFUND EITHER THEY ARE A SCAM.

Product as described. Fast delivery.

Good price and really fast delivery. Would highly recommend

Great product

Awful service! Bought some coping stones that had a certain delivery time on them. Once this date passed I called numerous times, once I finally got through I was told their supplier hadn’t sent them yet but they will let me know once they’ve been dispatched.
I’ve asked for a refund but have to wait until they speak to the supplier before they can do it. Avoid this company!

Original order found alterations to the physical measurements of the porcelain slabs we ordered, follow up from the supplier was excellent and an alternative was suggested, all of which still satisfied our requirements. Excellent customer service and very professional

Goods never arrived informed of delivery date never came asked how my delivery was that I had never had said it would come it didn’t! said they had a difficulty with supplier they would sort it this went on for a prolonged period so requested refund which I was informed would happen after going past there arrangements hope this is far in advance of there sales techniques customer service and delivery systems plus goods still being offered for sale buyers beware !