Lampemesteren.com Omdömen 

185
•
TrustScore 3.5 av 5

3,4

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

I ordered a lamp that came bended to the point where it didn’t fit. One of the features came out as well. I emailed them a couple of times and no response was received. So I ended up with a broken la... Se mer

Betygsatt 1 av 5 stjärnor

Chose Lampmasters over cheaper alternatives because they promised faster delivery. The lamp arrived nearly a month late – after three delay notifications – and was defective. Since mid-December I've... Se mer

Betygsatt 5 av 5 stjärnor

Purchased two TR5 Pendant Ø80 Alu Copper - Tom Rossau. Arrived within a week and with no issue. Shipping costs were more than the original quoted price (was contacted after purchase) but we were still... Se mer

Betygsatt 5 av 5 stjärnor

Excellent customer service from my initial enquiry to delivery. I cannot fault lampemesteren.com at all. I will certainly be using them in future and even with a shipment coming into the UK from Europ... Se mer

Företagsinformation

  1. Lampbutik
  2. också i
  3. Möbelaffär

Skrivet av företaget

✔ Northern Europe’s largest selection of designer lamps ✔ 30 day return policy ✔ Largest selection of designer lamps ✔ Professionals behind the screen


Kontaktuppgifter

3,4

Medel

TrustScore 3.5 av 5

185 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 25 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,4

Alla omdömen

(185)

4 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Great online store

Great website, a large amount off models and good prices.
Very easy to make the order and the delivery was fast and well packed.
I will certainly buy again on Lampemesteren.

26 juni 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fantastic

Again, all was fantastic!
Second time as a client, and second time very satisfied.

20 juni 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

terrible experience

The bulb didn’t match the description, wasn’t dimmable as it was announced. So you wanna change them, and they charge you 15$ for it. Unacceptable. Never again, and never recommend

9 juni 2023
Omdöme utan inbjudan
Logotyp för Lampemesteren.com

Svar från Lampemesteren.com

Dear customer,

You bought the wrong bulb for your lamp. On our webshop we suggest 3 options for your specific lamp, but you still bought a different one.

Please note that you are not forced to use our returnlabel, you can simply choose the transportation supplier you wish.

We hope for your understanding.


Team Lampemesteren

Betygsatt 5 av 5 stjärnor

Excellent service - Australia

Purchased two TR5 Pendant Ø80 Alu Copper - Tom Rossau. Arrived within a week and with no issue. Shipping costs were more than the original quoted price (was contacted after purchase) but we were still happy to pay the extra shipping as it was still cheaper than buying two of the same lights locally.

31 oktober 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Top retailers

Top retailers, highly recommended!! My order was processed very quickly and as it was fragile items it was exceptionally well packaged to avoid any damage during shipping.
All arrived very quickly, thank you!!!

16 maj 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Lampemesteren never disappoint

Lampemesteren never disappoint! Best prices, excellent customer service, superb stock and fast delivery with well packaged items. Don’t hesitate to shop from here, best online experience overall!

9 maj 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Reply from Lampemesteren.com

Reply from Lampemesteren.com
2 days ago
Goodmorning Stephen,

As discussed since your first email the 24th of April, the lamp has to be produced and deliver to us by the manufacturer Philips Hue.

The supplier has unfortunately delayed this delivery and we sadly can’t control that.

Also, we’re daily communicating with suppliers to have the most accurate delivery date to pass on to you as our customer.

Concerning the answers from us asking if you want to keep, change or cancel your order, it’s for letting the customer choose what to do after receiving the latest news.

Concerning the payment, you authorized the amount but we’re capturing it only when the order is sent.

We hope for your understanding.

Have a nice day.
This is in reply to my message below.
I’m not very happy here. I ordered the Phillips hue go portable table lamp the white version and some weeks later I still later I still haven’t recieved it. The messages I keep getting keep changing from may 12th 2023 to may 26th and back again
When you get a message from this company they say do you want to cancel or keep and I reply with keep the order. Seriously offcourse I want to keep my order but what I don’t want is to kept waiting for the lamp. Come on sort this out or I will have no choice to cancel. It’s not a cheap lamp but the delivery dates are ridiculous
I don’t think it’s to much to ask for it to be delivered this week or next week at the latest but this company is lucky I have been patient with them up until this point. My patience will run out and as I’ve paid on a credit card I’ll get my credit card to refund my money you have more rights on a credit card. So I say to this company get your act together or you will lose me as a customer. Stop messing me about with these dates deliver my item I have paid for upfront
No I’m not being understanding. It doesn’t alter the fact you as a company messed me about over the delivery dates. It’s a terrible excuse on your part to say your waiting for it to come into stock. Seriously over two weeks of waiting patiently for the lamp. You to get your act together and tell the supplier that your customers are waiting for their order or use a different supplier. It’s funny how cool shop can deliver the same lamp in 6 to 12 business days not the end of may your company quoted. Oh hang on you kept changing the date from may 12th to may 26th. Your a joke of a company that messes the customer about. Please don’t send anymore of your ridiculous replies to. Your excuses don’t wash with me

5 maj 2023
Omdöme utan inbjudan
Logotyp för Lampemesteren.com

Svar från Lampemesteren.com

Reply from Lampemesteren.com

Goodmorning Stephen,

As discussed since your first email the 24th of April, the lamp has to be produced and deliver to us by the manufacturer Philips Hue.

The supplier has unfortunately delayed this delivery and we sadly can’t control that.

Also, we’re daily communicating with suppliers to have the most accurate delivery date to pass on to you as our customer.

Concerning the answers from us asking if you want to keep, change or cancel your order, it’s for letting the customer choose what to do after receiving the latest news.

Concerning the payment, you authorized the amount but we’re capturing it only when the order is sent.

We hope for your understanding.

Have a nice day.

Betygsatt 5 av 5 stjärnor

I Love Lamp

Speedy delivery. Good communication throughout. Lamp as described and perfectly packed. Nice touch with the complementary light bulb.

22 mars 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent customer service

Henri at Lampemesteren dealt with an issue I had with a light promptly and efficiently. An expensive light I purchased had a defect but he managed to secure a replacement. Very happy indeed.

3 mars 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very good price and service

It's the second time that I ordered to Lampemesteren. Each time, a perfect experience. Quick delivery. Very well packed. Very good discount. And if I have a question or issue, the customer department answers always quickly and efficiently.

19 januari 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Phillips Hue table lamp

everything good from start to finish. excellent communications, well packaged and fast delivery by UPS. Product as described and is really lovely. Will definitely buy from this company again

27 januari 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent customer service

Excellent customer service. When I realised I’d made a mistake when ordering they were quick to rectify my mistake and reassure me all was OK. Absolutely thrilled with what I bought - such good quality

13 januari 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great Service

I ordered a light 2 years ago and the service was really good, easy to use website and quick delivery.

The light, however, has recently broken. I emailed lampemesteren and Henri Pohjanhovi was amazing in keeping me informed whilst he worked with the manufacturer. They ended up sending a replacement free of charge!

Great service - thank you Henri

16 januari 2023
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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