Lamont Estates Limited Omdömen 726

Fantastic communication and incredibly helpful and considerate.
Tasneem was amazing thank you for making our move so comfortable.

Great experience with the letting and management company. They are professional, responsive, and easy to deal with. They made moving into my new flat smooth and stress-free. Highly recommend!

The lettings company did a good job in promptly arranging a viewing for me, which I appreciated. However, I was disappointed with the communication regarding the property I was initially interested in. Although I had expressed my interest on the day, I was later informed that someone else had already placed a holding deposit. It would have been helpful to know that other viewings were ongoing and that the property could be secured quickly, as this might have allowed me to act sooner.
Additionally, I found it inconvenient that I could not reach the agent directly. Each time I called, I was redirected to the main office line and had to leave a message for a callback. Interestingly, when the agent returned my call, it still appeared as the same general company number, which made direct communication difficult.
Overall, my experience was positive, but it would have been significantly better with clearer communication and easier access to the agent.

Naser was fantastic great communication skills and overall just very helpful.made the transition very smooth

They were very proficient in explaining the process for moving in and professional with everything. Really good company

Fairly smooth experience till now, bit of a delay with production of contract. Will review again on their service after moving in to property 🙂

Timely and swift response, good customer service and timely response to my queries. All checks done on time. Gemma worked professionally and ensured everything went smoothly.

The start of my tenancy was very straightforward from the viewing of the property to signing the contract everything was very smooth and fast ..no complaints at
"Naser" the member off staff who looked after the property was very friendly and i always had good communication with him through emails and property inspections
The end of my tenancy was so straightforward also ..everything was good in the property when I left and I received my deposit back within 1 week
I would recommend Lamont to anyone looking for a property
Thankyou to all the staff

I had a really positive experience with Lamont Agency from start to finish. The team was professional, responsive, and genuinely helpful throughout the entire process. They communicated clearly at every stage, making everything feel straightforward and stress free, which is something I really appreciated.

What stood out the most was their efficiency and attention to detail. Any questions or concerns I had were addressed quickly, and they made sure I felt informed and supported at all times. It’s clear they take pride in providing a high level of service and maintaining good relationships with their clients.

Overall, I would highly recommend Lamont Agency to anyone looking for a reliable and well-organised agency. Their professionalism and commitment to customer satisfaction really set them apart.

Very quick to get this in order.

Gemma has been looking after my flat and provides highly professional service making sure that both sides are happy and the flat is rented out to a good tenant. I am very secure in her hands

Excellent communication between myself and Gemma, always responding promptly. Very happy with the service provided, would highly recommend.

The customer service I received from the property manager was a top notch experience

We have been dealing with Lamont Estates for close to a year now as they manage two properties for us. In that time they have proven very effective at managing our properties. They have filled both with tenants in a short space of time from availability and have been very communicative on all aspects of our business together. When we have had any queries they have been quick to answer. So far I would happily recommend their services.

A very efficient process to get tbe referencing and contract sorted

Mark Scandrett was very helpful whilst getting a property from them and make the whole process very easy and seem less.

I had a very good experience with Lamont estates specially Nasser . He helped me a lot in end of my tenancy.

Services were prompt and straightforward. The vetting process was efficient, calls were answered promptly, and responses were clear, courteous, and highly professional. Promises were also honored consistently and delivered on time.

I would like to thank David Rose he is an excellent property manager. He was extremely patient and accommodating with any issues that arose. David was extremely helpful kept me up to date through the whole process and was prompt with his replies to my many emails. Thank you for helping me and my little boy secure a home.

Very good experience. From the first moment they made me feel comfortable and well informed. They were quick to respond and very efficient with the whole process. It's nice to deal with people like that. Totally recommended.