I have four pairs of Laidback London sandals and, while they are very pretty, unfortunately the quality simply doesn’t match the price point. Despite very light wear, within a year (and in one... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordered boots on Saturday through the website for a birthday gift, had an issue with courier. Contacted laidback London by email, they sent a new pair same day. Arrived the next day. Boots look amaz... Se mer
Ich melde mich noch mal bezüglich meines Umtausch. Inzwischen hat die Firma sich bei mir gemeldet und sehr professionell reagiert und mir auch die Möglichkeit gegeben, die Schuhe zurückzusenden. Meine... Se mer
Strong, comfortable AND stylish! My foot is very fine and still stays well maintained in the shoe. It is my third pair from your brand for different seasons and I am a big fan. I live on the road a... Se mer
Företagsinformation
Skrivet av företaget
Born in 2002 at London's iconic Portobello Market, laidback london embraces the beauty of handmade products crafted on the Kenyan coast. Committed to durability and sustainability, laidback london supports local communities and offers products that truly last. Each piece in the collection is unique, embodying timeless design and valuing natural materials that only get better with age.
Kontaktuppgifter
Unit 401 Metro Line House, 112 118 College Road, Harrow, HA1 1BQ, London, Storbritannien
- 020 79934703
- help@laidbacklondon.com
- laidbacklondon.com
4,1
Bra
943 omdömen
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Love these shoes
Love these shoes ! They are so beautiful and comfortable ! Great quality and shipment was very quick
29 maj 2025
Sizing is completely incorrect
Sizing is completely incorrect. I have never seen a US size 6 equate a 37. The shoe was 1-2 sizes too big. This happened with a previous boot purchase as well.
I tried to contact customer service to exchange but never heard back.
There was no way to exchange the product using the online return option despite multiple similar options in smaller sizes being available. Furthermore, I was expected to pay an additional shipping charge on an already pricy product.
I have purchased many pairs in the past but am unlikely to make any future purchases based on this experience.
27 maj 2025
Svar från laidback london
Hi, we're really sorry to hear this and truly appreciate you taking the time to leave a review. We understand how frustrating sizing issues can be. Just to clarify, we provide a detailed size guide on each product page to help avoid confusion, especially as our US sizing is sometimes mistaken for UK sizing.
If you reached out to help@laidbacklondon.com, our team will be happy to assist you. I’ll also follow up internally to ensure your message is seen. Thank you again for your feedback- we’d really love the chance to make this right. 💛
The shoes looked very narrow but my…
The shoes looked very narrow but my feet must be even more narrow because the fall of my feet when I am walking.
19 maj 2025
Svar från laidback london
Thanks for your message! It sounds like your feet are quite narrow—some of our styles may run a bit wider, but this definitely shouldn’t be happening. If you’d like, we can recommend styles with a more secure or adjustable fit to better suit your feet. Let us know your size—we’d love to help! 💛
Shoes were fantastic but sadly did not…
Shoes were fantastic but sadly did not quite fit, had to send them back. Returns were simple
19 maj 2025
Fast shipping with Tracking
Fast shipping with Tracking. All good.
Delivery costs to Europe are high.
13 maj 2025
Been waiting to get the candles I…
Been waiting to get the candles I bought for a long time ,,, I wore them for the first time today,, they didn’t just rub my upper foot,?they broke the skin ,,, they are so rough.
14 maj 2025
Svar från laidback london
Hi Josephine, we’re really sorry to hear this and appreciate you letting us know. That definitely shouldn’t be your experience, and we’d love to help make it right. Could you please reach out to our customer service team at help@laidbacklondon.com with your order details if possible?
Comfy and Beautifully Made!
Comfy and Beautifully Made!
I get compliments all the time. I love these shoes!
14 maj 2025
very good products
very good products, quick delivery, I had to return one piece - and yes, return is quiet expensive, but this was communicated clearly in advance
19 maj 2025
Beautiful sandals
Beautiful sandals. Top quality.
Also this company actually responds to queries. Excellent.
11 juni 2025
Omdöme utan inbjudan
Very pleased with the customer service
Very pleased with the customer service. Have made many purchases with the company and one of my recent items had a defect. Customer service was very helpful and understanding of my problem and were able to issue me a replacement. Will be purchasing again and again!
13 maj 2025
Love my new sandals
Love my new sandals, but had to return the ballet flat - woven - as it was too narrow. But I was refunded quickly! Love Laidback London!!
6 maj 2025
Pretty, sturdy, and unique! Highly recommend!
I had seen this brand several years ago but did not want to risk purchasing flip flops internationally. I’ve really not seen anything like the styles they carry anywhere else though, so I finally bought a pair. It was a great decision! I got Seri SSG Leather Sandal Tribal in a size 9 US/40EU and they fit perfectly. I thought they felt stiff at first but they’re not, they are easy to walk in and sturdy (well made). I love the color and style options, I’ll have to get another pair!
6 maj 2025
Ho ordinato un sandalo numero 40…
Ho ordinato un sandalo numero 40 identico ad uno che già avevo ,ma calzava piccolo . Ne ho comprato un altro numero 41 e ho cercato di fare il reso del 40 ,ma il procedimento non è stato né facile , né concludente. Alla fine il 40 l' ho regalato spendendo una grossa cifra per tenere un solo paio di sandali .
7 maj 2025
Svar från laidback london
Gentile Mariarosaria,
grazie per aver condiviso la sua esperienza. Ci dispiace che il reso non sia stato facile né conclusivo. Il nostro obiettivo è garantire ai clienti un processo di restituzione semplice e soddisfacente. Se desidera, possiamo offrirle ulteriore assistenza per migliorare questa esperienza: ci contatti pure tramite email o telefono e saremo felici di aiutarla a risolvere eventuali problemi.
Grazie ancora per il suo feedback: ci aiuta a migliorare i nostri servizi.
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