Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Finally found a pair of shorts that fit properly! No more baggy legs. Other brands promote ‘slim fit’ but are still too roomy on the legs. These shorts are so comfortable that I’ve bought another p... Se mer

Betygsatt 1 av 5 stjärnor

I can see u are not a big fan of people who got honest opinion about ur products. Purchased shorts for £50 , obviously recieved them quite quick, measurements are ok all kinda ok but not for this... Se mer

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Betygsatt 4 av 5 stjärnor

Great fit. Very stretchy. I am a size 32 but 30 gives thd best fit for me. I love these shorts but there is a huge issue after repeated (4) washing. Tiny fabric threads appear all along the sea... Se mer

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Betygsatt 5 av 5 stjärnor

First of the delivered products and clothing items are great. My praise for the company is down to the responsive personalised customer service I recieved when the delivery of my order ran in to p... Se mer

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Företagsinformation

  1. Jeansbutik
  2. Butik med activewear-kläder
  3. Festklädesbutik
  4. Herrkläder
  5. Butik med streetwear-kläder
  6. Damklädesbutik

Skrivet av företaget

Insane Comfort. Perfect Fit. Performance Essentials For Women & Men Australia's Best Fitting Jeans, Pants & Shirts Shop Now! www.kojofit.com


Kontaktuppgifter

4,0

Bra

TrustScore 4 av 5

86 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Top notch Customer Service combined with super prompt Support Team.

Excellent customer service combined with prompt responses from the Support team.
I had accidentally ordered the wrong size and color and expressed my concern to the team.
Within a few hours, KF Customer Service Team (Thank you David!) offered to send me the right colour and size pants FOR FREE!
I cannot express enough my appreciation for such a wonderful experience. I will be your repeat customer for sure.

14 januari 2024
Logotyp för Kojo Fit

Svar från Kojo Fit

Hi Naren, thanks for giving us this feedback and sorry to hear they were not right for you. Please reach out to support@kojofit.com with any photos and if there is an issue we are happy to replace or assist with a return.

Betygsatt 5 av 5 stjärnor

It actually fit

It actually fit, and is high quality.

So used to getting ripped off online. Thank you for giving me at least 1 positive experince

11 januari 2024
Logotyp för Kojo Fit

Svar från Kojo Fit

Thanks for letting us know and glad we could give a good experience!

Betygsatt 1 av 5 stjärnor

Poor quality control- wait to order Essential Bamboo T-Shirts

I have previously been very happy with all my Kojo Fit purchases to include the new Mint line. My recent order of Essential Bamboo T-Shirts was very disappointing. The neck collar seam is significantly misaligned on all four shirts I ordered. When I submitted a complaint, David informed me that all the current run of Essential Bamboo T-Shirts have the same flaw. I will be returning my order. I recommend waiting to purchase this line of T-Shirts until quality control improves. I still recommend the other product lines.

11 juli 2023
Logotyp för Kojo Fit

Svar från Kojo Fit

We appreciate this feedback and after selling several thousand of this new style, this was the first report of anyone disliking the neck rib. We are certainly not dismissing this feedback and are working with our design team for alternate stitching methods to have less visible stitching on the neck. We offered a free return for refund for these products as you were not 100% Satisfied.

Betygsatt 1 av 5 stjärnor

Shirt was way too small

Shirt was way too small. I ordered from your company because I read it tailors to men who workout. I couldn’t even get my arms through the sleeves.

11 december 2023
Logotyp för Kojo Fit

Svar från Kojo Fit

Hi Jack, we appreciate your feedback. I looked further into this one and can see the "Find My Fit" tool was not utilised. It is a challenge as USA & Other international sizing may be different to Australian Sizing, so we suggest not to "Order your usual size" and follow the find my fit tool and detailed size chart information to select your size. We welcome you to return the shirt as this is not the experience we would like you to have.

Betygsatt 3 av 5 stjärnor

Sizes are completely wrong

I liked the looks of the shorts I ordered - but I was disappointed that I ended up having to order/exchange them for a pair 4 inches smaller than my actual measured waist size (even though the size chart said that I should order size 34 for a 34 inch waist, I had to order size 30 to have them fit properly). So clearly mislabeled on the website, I was miffed that I had to pay for return shipping as part of the exchange.

13 november 2023
Betygsatt 5 av 5 stjärnor

Brilliant quality and fast customer…

Brilliant quality and fast customer service response. The products fit as described and I saved money on alterations. I received many compliments and it was a great self confidence boost to know I'm looking well dressed.

10 november 2023
Betygsatt 1 av 5 stjärnor

XXXL on the size chart is actually…

XXXL on the size chart is actually pretty small. I wear an XL and the XXXL shirt was too small for me.

To address the company's reply. The codt of return (that customers have to pay) and the time to pack and ship make returns not cost effective.

10 september 2023
Logotyp för Kojo Fit

Svar från Kojo Fit

Sorry to hear we didn't give the perfect fit for you. We checked your profile with the find my fit tool and with these shirts having an athletic tapered fit, may not be the best tailoring to suit you. Please feel free to submit a return for refund via the website as unfortunately we do not have the size to suit you. We truly appreciate your feedback and will be using this data to improve our AI recommendations in the future.

Betygsatt 3 av 5 stjärnor

Insane sky high shipping costs to return an item!!

As a first time customer from Canada, I am disappointed to learn about the crazy high shipping costs to return/exchange an item back to you. Costing $170 CAD shipping is way too much. You should at least be able to provide a prepaid return shipping label.

I loved the jeans I received including the quality, but it was too loose and hence i initiated an online exchange for a better fit.

24 augusti 2023
Omdöme utan inbjudan
Logotyp för Kojo Fit

Svar från Kojo Fit

Edit: 13/9/25 We have taken this feedback on board and now we offer subsidised return labels anywhere in the world through our return portal for around $10 USD in most locations. Old: We appreciate your feedback and although we have integrations for cost effective return labels through our returns portal for Australia & USA unfortunately we have not been able to do this for Canada as yet. Most folks use Canada Post for the return at a fraction of the cost you paid for DHL Express which is unfortunate as you had already posted before contacting us and were unable to change to this option.

Betygsatt 2 av 5 stjärnor

Nothing against the brand at all

Nothing against the brand at all. These just weren’t a good fit for me, I tried two sizes and found they highlighted and dug into all of the wrong places. Had to pay return postage both times so I essentially paid $20 for pants that didn’t fit. These things happen with online shopping I guess!

10 juli 2023
Logotyp för Kojo Fit

Svar från Kojo Fit

Appreciate you giving us this feedback and sorry to hear we couldn’t give the right fit in the Impact Pants. We will be releasing new fit types soon and I hope we can do better for you next time!

Betygsatt 5 av 5 stjärnor

Communication

Communication, easy purchase & return.
product perfect fit (once I worked my size out!)

10 juli 2023
Logotyp för Kojo Fit

Svar från Kojo Fit

Hi Louise, glad we were able to help with getting you the right fit 😍

Betygsatt 5 av 5 stjärnor

Perfect fit

I love the fit of these jeans, this is the second pair purchased. I love that you have the option to buy for longer legs.

9 juli 2023
Logotyp för Kojo Fit

Svar från Kojo Fit

Thanks for the great feedback and glad we could give the fit for your longer legs 🙌

Betygsatt 5 av 5 stjärnor

loved it.. worth every penny

loved both the fit and feel of the clothing

it's worth every penny

22 juli 2023
Omdöme utan inbjudan
Logotyp för Kojo Fit

Svar från Kojo Fit

Thanks for the great review and glad we were able to deliver the quality and fit you deserve 🙌

Betygsatt 2 av 5 stjärnor

Very long shipping!

Very long shipping. Supports can't really explain why, a thousand reasons🤨. I waited two pairs of jeans for a month. Not impressed.

2 juni 2023
Omdöme utan inbjudan
Logotyp för Kojo Fit

Svar från Kojo Fit

Hi Declayn, sorry to hear about this experience. We cannot see your name in our order history, or in any communication to our support mailbox. Please email us at support@kojofit.com and we will gladly assist further. 99% of our orders Ship Same Business Day so this is not an experience we would expect or want any customer to have.

Detta är Trustpilot

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