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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Finally found a pair of shorts that fit properly! No more baggy legs. Other brands promote ‘slim fit’ but are still too roomy on the legs. These shorts are so comfortable that I’ve bought another p... Se mer

Betygsatt 1 av 5 stjärnor

I can see u are not a big fan of people who got honest opinion about ur products. Purchased shorts for £50 , obviously recieved them quite quick, measurements are ok all kinda ok but not for this... Se mer

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Betygsatt 4 av 5 stjärnor

Great fit. Very stretchy. I am a size 32 but 30 gives thd best fit for me. I love these shorts but there is a huge issue after repeated (4) washing. Tiny fabric threads appear all along the sea... Se mer

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Betygsatt 5 av 5 stjärnor

First of the delivered products and clothing items are great. My praise for the company is down to the responsive personalised customer service I recieved when the delivery of my order ran in to p... Se mer

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Företagsinformation

  1. Jeansbutik
  2. Butik med activewear-kläder
  3. Festklädesbutik
  4. Herrkläder
  5. Butik med streetwear-kläder
  6. Damklädesbutik

Skrivet av företaget

Insane Comfort. Perfect Fit. Performance Essentials For Women & Men Australia's Best Fitting Jeans, Pants & Shirts Shop Now! www.kojofit.com


Kontaktuppgifter

4,0

Bra

TrustScore 4 av 5

86 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Purchased shorts for £50

I can see u are not a big fan of people who got honest opinion about ur products.
Purchased shorts for £50 , obviously recieved them quite quick, measurements are ok all kinda ok but not for this price. Quality more likely from Temu for £5. Their customer support is like a joke, i wanted to return them, sent an email, after a week they respond with some standard WHY kinda answer promised to contact me and not heard from them since. So in general if u want to well overpay for your clothing u gonna be happy.
As i mentioned these shorts are a quality from TEMU for £5 and as far as i understand u want to make quick money on it i want other customers to know. If all u can do is lie so i dont belive ur intentions and tone " we are only small family run company" I offered u 50% of price for them as i am way not happy of a quality but u accused me of extorsion and said u wont negotiate with people like me that not hppy about overal experience with u.
Fine, i won be crying about 50 pounds, hope ur greed will be feeded for long same like m opinion about u will stay here long enough and people before they buy anything will consider it
ALL OF YOU THAT THINK ABOUT THEM SHORTS or any other products- SAVE 95% OF A PRICE AND BUY FROM TEMU !!!

1 april 2026
Omdöme utan inbjudan
Logotyp för Kojo Fit

Svar från Kojo Fit

Hi Marcin,

For other customers' benefit this is what actually occurred:

You contacted us Good Friday Holiday April 3rd asking to return shorts
We responded next day Easter Saturday with detailed return instructions and specifically asked if there were any issues
You replied "Nothing is wrong with them, just not kind of material I was expected"
You never submitted a return or contacted us again until this review

Your review states: "Their customer support is like a joke, i wanted to return them, sent an email, after a week they respond with some standard WHY kinda answer promised to contact me and not heard from them since."
This is factually incorrect. We responded within 1 day on a public holiday, not a week as stated, and you replied to our response.

We reached out after this Trustpilot review to see if we could still assist further with the return. Your reply included that you'd been wearing them, "believe me only because u said u are small family run business i dont want to make ur life harder," demanded 50% off to remove this review, and again falsely claimed we didn't reply to your return request.

We genuinely care about helping customers and strive to make returns easy, but don't negotiate with customers making threats or using Trustpilot reviews to demand discounts.

Betygsatt 3 av 5 stjärnor

Good for wardrobe staple items

Products looked good online, purchased some shorts, polos and a shirt. They look fine, sizing guide accurate, nice feel of fabric and stretchy … I just feel they look like pretty basic staple items for the wardrobe. I can’t say it was worth the quality for the price - the polo shirts don’t have buttons at the collar, the shirt cut is straight all around - some small slits at the side or other detailing would make these worth the price, otherwise I can find more interesting textures and cuts in other stores for less than the RRP… sorry to say I wouldn’t buy again.

19 mars 2026
Omdöme utan inbjudan
Logotyp för Kojo Fit

Svar från Kojo Fit

Hi Chris,

Thanks for taking the time to share your thoughts. Really glad to hear the sizing guide was accurate and that you're finding the viscose fabric soft and stretchy. That stretch comfort and fit guide is something we put a lot of work into getting right.

Appreciate the honest feedback on the polos. The open collar buttonless style is actually a deliberate design choice. We wanted a clean, minimalist look that sits well open or layered without the bulk of a traditional button placket. That said, we know it's not for everyone, but we do have traditional button placket polos coming very soon.

Betygsatt 5 av 5 stjärnor

Better than expected

Better than expected.
I bought two pairs of shorts which are well made and fit as you'd expect. I would definitely purchase from this company again.

3 mars 2026
Omdöme utan inbjudan
Logotyp för Kojo Fit

Svar från Kojo Fit

Thanks for the great feedback and sharing your experience and I hope we can help with the perfect fit once again!

Betygsatt 1 av 5 stjärnor

Beware that the sizing guide on the…

Beware that the sizing guide on the website is completely off. The clothes are way too tight. Wasted my time and money. I am sending the clothes back for a refund. You have to pay return shipping of $10 so not only did I waste my time I’m down $10 and have nothing to show for it. I didn’t want to exchange for a new size as I’m not confident they will fit and I didn’t want to be charged again for return shipping

6 mars 2026
Omdöme utan inbjudan
Logotyp för Kojo Fit

Svar från Kojo Fit

Hi Stephen, we followed up after seeing this disappointing review to see if we could help. You had already submitted the return and it has just been refunded. We do appreciate that paying for a return is not ideal and we are working on a solution to give free return options soon. As for the sizing, we have detailed size charts with accurate measurements and sorry to hear you found them to be too tight in your case. We do appreciate the feedback and sorry that we didn't give you the perfect fit.

Betygsatt 5 av 5 stjärnor

Delivery was VERY quick

Delivery was VERY quick - appreciated ongoing communication to ensure I was. fully informed. Excellent product.

9 februari 2026
Logotyp för Kojo Fit

Svar från Kojo Fit

Hi Michael, glad we could deliver nice and quick and give you a great experience!

Betygsatt 4 av 5 stjärnor

Beware of fabric disintegration.

Great fit. Very stretchy. I am a size 32 but 30 gives thd best fit for me. I love these shorts but there is a huge issue after repeated (4) washing. Tiny fabric threads appear all along the seams and belt loops and very visible on darker colors. I had to throw a pair of shorts away because, I tried to remove the threads, (stretchy, clear fibres) and cut into the fabric. No one seems to mention this flaw but these shorts are bloody expensive and this issue makes them unwearable over time.
*After writing this review, I contacted Kojo Fit and their customer service was amazing. It was suggested to machine wash on gentle cycle and to air dry.

28 juni 2025
Omdöme utan inbjudan
Logotyp för Kojo Fit

Svar från Kojo Fit

Hi Bruce, we appreciate your feedback and I got the team to reach out and support you with this. I believe we have resolved this now, but don't hesitate to reach out if you need any further help!

Betygsatt 5 av 5 stjärnor

Outstanding products and customer service

First of the delivered products and clothing items are great.

My praise for the company is down to the responsive personalised customer service I recieved when the delivery of my order ran in to problems. Nicole / Kojo took ownership and responsibility of this issue straight away to ensure the issue was rectified. In comparison to other companies when the same issue has arisen it has taken up big chunks of my time on switch boards and calls trying to rectify. With them, one email, sorted.

28 januari 2026
Omdöme utan inbjudan
Logotyp för Kojo Fit

Svar från Kojo Fit

Hi Paul, glad the team gave you prompt, human help when there was a challenge with your delivery address.

Betygsatt 5 av 5 stjärnor

These shorts are probably the best…

These shorts are probably the best shorts I've ever bought. Got 3 pairs. Super stretch fit perfectly Look superb.
Usually buy 36 " waist but ordered 34" in these due to the stretch.
Looking at other stuff they have now

5 februari 2026
Omdöme utan inbjudan
Logotyp för Kojo Fit

Svar från Kojo Fit

Hi John, we appreciate you taking the time to review and also the sizing advice is very helpful to other shoppers. Glad you love the shorts!

Betygsatt 5 av 5 stjärnor

Better than expected, superb!

Ordered two pairs of the 5" chino shorts (Black and Charcoal) , and ordered my usual waist size, however afterwards I then saw some customer reviews recommending to get the next size down to usual size (due to the extra stretch, it seems be a better fit). I contacted customer support and Nicole was really great and replied back to me instantly and helped to amend my order and change the sizing. I was kept regularly updated about the shipping progress, and the shorts arrived today, and I absolutely love them, the fit is perfect, and definitely agree with the recommendation of ordering the next size down. Nice stretchy material, well made, and super comfortable! I am very happy with the length and colours. I will definitely be ordering more in future! Thanks!

27 januari 2026
Omdöme utan inbjudan
Logotyp för Kojo Fit

Svar från Kojo Fit

Hi Chris, thanks for the excellent review and glad we could help out in giving you the perfect fit!

Betygsatt 5 av 5 stjärnor

Amazing 3 inch shorts

Amazing 3 inch shorts, cut to your body shape, good choice of colours, amazing service to the uk

11 december 2025
Logotyp för Kojo Fit

Svar från Kojo Fit

Thanks Michael, glad you love our 3" shorts style and had a good delivery experience in the UK

Betygsatt 2 av 5 stjärnor

I ordered a shirt from here

I ordered a shirt from here, when I found it couldnt fit, I couldnt do a exchange for another size. So they forced a refund, with a return. When I returned it they rejected the refund. This was because it didnt fit and was forced the refund process. There communication process is very confusing too. Not a good experience.

4 november 2025
Omdöme utan inbjudan
Logotyp för Kojo Fit

Svar från Kojo Fit

Thanks for your feedback and we are happy to discuss this further. 1 The style was sold out in other sizes and not being re-stocked, so an exchange was not possible in this case, but is always possible when the sizes are available. 2. We rejected the refund because of a crusty yellow stain, of which the image was shared with you and then you complained you were "expected to clean the shirt". We of course allow people to try on shirts and return if it doesn't fit, but cannot accept a stained shirt as per our returns policy. We replied to your all of emails 9 times, promptly by our Aussie support team and clearly indicated the above information.

Betygsatt 5 av 5 stjärnor

Easy exchange for the perfect fit

Delivery was quick and efficient, and when I found that the sizing was not quite right and I wanted the shorts a little tighter, the returns process was smooth and simple and equally time efficient. Absolutely loving the products in my preferred size.

10 november 2025
Logotyp för Kojo Fit

Svar från Kojo Fit

Thanks for your review Robert and glad we could help out with a smooth process to get you the right fit

Betygsatt 1 av 5 stjärnor

Read Conditions First ..

Just about to place an order for holidays and realised they seem to be sent to UK from Australia so I checked the returns policy and wow .. so even if they don’t fit or you don’t like you have to pay for the returns and any customs or other duties so paid about the same price from Next with free returns. Read the terms and conditions and returns policy before you buy from this firm

11 november 2025
Omdöme utan inbjudan
Logotyp för Kojo Fit

Svar från Kojo Fit

Hi Tony, sorry to see the 1 star review as I believe there may be a misunderstanding on the returns policy. We offer subsidised return labels through our returns portal, which when sending from the UK costs a grand total of £5 GBP to return to Australia, with no other duties, taxes or fees upon returning.

Betygsatt 5 av 5 stjärnor

kojo

kojo, make great shorts , now have 2 pair love the colours, but most of all, the fit is perfect

feel they would do well in nz in some type of retail space, just a thought ?

13 oktober 2025
Logotyp för Kojo Fit

Svar från Kojo Fit

Hi Pete, Thanks for the great feedback and suggestions

Betygsatt 5 av 5 stjärnor

Fantastic Experiance

I bought the stretch chino shorts 5". Honestly as a bigger bloke its so hard to find any comfortable shorts that dont look ridiculous. These are hands down the best shorts ive ever bought, im about to place an order now for a few more pairs in more colours. They have so much stretch and colours are really crisp.

20 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Brilliant Fit - Super Comfortable

Finally found a pair of shorts that fit properly! No more baggy legs. Other brands promote ‘slim fit’ but are still too roomy on the legs.
These shorts are so comfortable that I’ve bought another pair. The overall fit is perfect.
Online ordering was super easy, delivery was within a reasonable time and best of all I’m supporting an Australian business.

28 september 2025
Omdöme utan inbjudan

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