Because when no one else gave me a credit, your company step forward and took advantage of the situation. Don't get me wrong there's one thing I don't like with your rules and it is paying a process... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We were told by a Koalafi agent that we can make payments with another card. So, when we paid early they still tried paying with the other card when this month’s payment was already made. This company... Se mer
During my time of need and short on finances, Koalafi was really big help. The early payoff option offer-great The easy application process The great reviews Also was partnered with one of my fa... Se mer
I’ve gotten all my furniture there this month I got 3 whole bedrooms sets and some extra mattress… 2 dinning tables set and 2 vanity sets … the 2 guys that are there are very helpful and they give us... Se mer
Företagsinformation
Skrivet av företaget
Koalafi's flexible lease-to-own payment options allow you to pay over time for your important purchases—whether you’re building or rebuilding credit or simply want more flexibility.
Kontaktuppgifter
4,1
Bra
949 omdömen
Har besvarat 98 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Koalafi
Thank you for bringing your concern to our attention. To provide some context, regularly scheduled payments are not automatically canceled when additional payments are made on the account. If you would like to stop or adjust scheduled payments, this does need to be requested. That said, we want to review the specific details of your concern to ensure everything was handled correctly. A member of our team will be reaching out to go over your account and assist further. If you’d like immediate assistance, please contact our Customer Advocacy Team at 844-821-6424 or customeradvocate@westcreekfin.com. We’re available Monday through Friday from 8am to 9pm EST and Saturday from 8am to 8pm EST.
Scam company
It’s a scam email, I have not leased anything from Koalafi. Sent email to them, no response no phone number for support.
9 april 2026
Svar från Koalafi
Thank you for bringing this to our attention. We take concerns like this very seriously and will be reaching out to gather additional details. At this time, we will need supporting documentation to review your claim. A representative will contact you directly to request the necessary information and guide you through the process. If you would like to connect with us sooner, please contact our Customer Advocacy Team at 844-821-6424 or customeradvocate@westcreekfin.com. Our team is available Monday through Friday from 8am to 9pm EST and Saturday from 8am to 8pm EST and is happy to assist.
Svar från Koalafi
Thank you for sharing your feedback. We’re here to help and would be happy to go over the full details of your lease, answer any questions, and ensure you have a clear understanding of how everything works. If the early purchase option doesn’t meet your needs, there are additional lease options available that may be a better fit. Please feel free to reach out to our Customer Advocacy Team at 844-821-6424 or customeradvocate@westcreekfin.com. Our team is available Monday through Friday from 8am to 9pm EST and Saturday from 8am to 8pm EST and is happy to assist.
Found out application was easy to fill…
Found out application was easy to fill out quick response and payments affordable.
4 april 2026
Muy satisfecha con sus servicios y lo…
Muy satisfecha con sus servicios y lo fácil para aplicar . Y pagos muy accesibles.
6 april 2026
Do Not Do Business With This Company
I have been on the phone, email and chat trying to cancel my loan within 2 hours of signing it. I wanted to cancel it because I would have ended up paying $7200 for a $2400 car repair bill. The company I went through went out of business the very next day after picking up my car.
Koalifi insists that the cancellation of the loan needs to come from the company that is no longer in business.
I have sent Koalifi my receipt that I paid for my car repairs using my credit card. So I have paid twice for the repairs.
This claim was escalated twice with the same answer: it must be cancelled through the repair shop that no longer exists. I will be filing a complaint with the Nevada Attorney General, the local TV investigative news and the Consumer Finance Bureau for fraud with this company.
I’m sure with a single key stroke they could cancel the loan but instead they are ripping off a senior that is on a fixed income.
DO NOT DO BUSINESS WITH THIS COMPANY! THEY ARE PREDITORY LENDERS.
13 mars 2026
Omdöme utan inbjudan
Svar från Koalafi
We did receive your previous review, and we want to assure you that your concerns are currently being fully reviewed. Our team is actively looking into the details of your lease and the circumstances surrounding the merchant, and we will be following up with you shortly with next steps and a resolution. We truly appreciate your patience while we complete a thorough review of this matter. If you have any additional information to share or would like to speak with someone directly, please feel free to contact our Customer Advocacy Team at 844-821-6424 or customeradvocate@westcreekfin.com. They are available Monday–Friday 8am–9pm EST and Saturday 8am–8pm EST. Thank you for bringing this to our attention.
Koalafi is a big JOKE!
Koala do is a big JOKE!! I get told at Texas Tires there is a 6month same as cash and if I decide to pay early there will be a fee of $99. Never said 120 days and now I’m unable to pay off. Now the payoff is the same amount all over again after all the money I’ve paid is like gone. Do Not trust these people. Last time I will ever do business with them.
15 april 2026
Omdöme utan inbjudan
Svar från Koalafi
We’re sorry to hear about your experience. We’d really like the opportunity to take a closer look at your account and help clarify your lease terms, including the promotional period and the term you are currently in. A member of our team will be reaching out to you directly to review your concerns in detail and provide further clarification. If you’d prefer to connect sooner, you can also contact our Customer Advocacy Team at 844-821-6424 or customeradvocate@westcreekfin.com.
i ordered a HP printer with my order…
i ordered a HP printer with my order and never received it
5 april 2026
Svar från Koalafi
We’d like to take a closer look at this for you. Our team will be reaching out shortly to gather additional documentation and details to support your claim so we can conduct a full review and work toward a resolution. If you’d prefer to connect with us sooner or have any information you’d like to share, please don’t hesitate to contact our Customer Advocacy Team at 844-821-6424 or customeradvocate@westcreekfin.com. We’re available Monday–Friday 8am–9pm EST and Saturday 8am–8pm EST. We appreciate you bringing this to our attention and look forward to assisting you further.
Convenient payments
4 april 2026
Reasonable prices
I like that they had veyr reasonable prices and had the 90 day same as cash option available but they wasn't able to explain exactly how to go about making extra payments if you wanted to pay it off early.
4 april 2026
Easy application
Fast and easy application to compleate. Was able to fix a mechanical issue with my van.
3 april 2026
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.