Because when no one else gave me a credit, your company step forward and took advantage of the situation. Don't get me wrong there's one thing I don't like with your rules and it is paying a process... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We were told by a Koalafi agent that we can make payments with another card. So, when we paid early they still tried paying with the other card when this month’s payment was already made. This company... Se mer
During my time of need and short on finances, Koalafi was really big help. The early payoff option offer-great The easy application process The great reviews Also was partnered with one of my fa... Se mer
I’ve gotten all my furniture there this month I got 3 whole bedrooms sets and some extra mattress… 2 dinning tables set and 2 vanity sets … the 2 guys that are there are very helpful and they give us... Se mer
Företagsinformation
Skrivet av företaget
Koalafi's flexible lease-to-own payment options allow you to pay over time for your important purchases—whether you’re building or rebuilding credit or simply want more flexibility.
Kontaktuppgifter
4,1
Bra
949 omdömen
Har besvarat 98 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great finance company 💯💯💯
28 april 2026
Service has not been rendered as…
Service has not been rendered as promised. The engine was not functioning due to water damage. To this date, a new engine has not been replaced and Koalafi has received two payments.
Not satisfied with the service!
9 april 2026
The process was very easy
The process was very easy. It fit just right with in my budget.
I am am very pleased with the customer service I received.
Debbie B.
2 april 2026
Be weary when financing with this company
We were told by a Koalafi agent that we can make payments with another card. So, when we paid early they still tried paying with the other card when this month’s payment was already made. This company seems to try to mess with people’s money and credit. Koalafi is not a very honorable company. I would appreciate if an agent that knows how to their job correctly can correct this issue.
29 april 2026
Omdöme utan inbjudan
Tasa muy alta no lo recomiendo
11 oktober 2025
Svar från Koalafi
Our team will be reaching out to gather more details about the early stages of your application process to ensure you received all the necessary information and to help set you up for success with your account. If you’d prefer to connect with us directly, you can also contact our Customer Advocacy Team at 844-821-6424 or by email at customeradvocate@westcreekfin.com, Monday through Friday from 8am–9pm EST and Saturday from 8am–8pm EST.
Lack of integrity 90 day practices be aware
This could be an option if in need however the lack of integrity practices when it comes to the 90 days same as cash thing is crazy. A person that has lots of things on their plate will definitely forget and they will not even send a reminder when its coming up, but will remind you of a missed payment. All so they can charge you well over a 100% interest. You will buy that product three times in pay when you miss that 90 day mark. So, be aware of this they are not on your side they bank on you missing that 90 day period which I feel is not a fair practice. They say they offered me the early bird deal now which was more than the whole purchase amount 90 days ago. Im thinking like I can just buy a new one and send there's back if I had that kind of money, the nerve.
24 april 2026
Omdöme utan inbjudan
Svar från Koalafi
We’re sorry to hear you’ve been disappointed with your experience at Koalafi. At this time, we’re unable to locate your account in our system, so we’re not able to review the specifics of your situation. We would like the opportunity to look into your concerns further. At your earliest convenience, please contact our Customer Advocacy Team at 844-821-6424 or by email at customeradvocate@westcreekfin.com. Our team is available Monday through Friday from 8am–9pm EST and Saturday from 8am–8pm EST. Thank you.
Todo muy bueno
11 april 2026
I liked the ease of applying
I liked the ease of applying. The terms are a bit steep. I had my back against the wall and had no choice but to accept them.
11 april 2026
Svar från Koalafi
Thank you for your feedback. We’re glad to hear that you found the application process easy.
We want to clarify that we offer different options within your contract. Our team would be happy to review these details with you, explain your options, and help you close your lease with the term that best fits your needs. Please contact our Customer Advocacy Team at 844 821 6424 or by email at customeradvocate@westcreekfin.com. We’re available Monday through Friday 8AM to 9PM EST and Saturday 8AM to 8PM EST, and we’d be glad to assist you.
That you would give me a chance.
9 april 2026
It was a very easy process
11 april 2026
Is Good good service and for payment
Is Good good service and for payment
Good costumer service
11 april 2026
I decided to use Koalafi because I was…
I decided to use Koalafi because I was told that the payments would help build my credit by being reported to the credit bureaus. My goal was to repair my credit, so reporting was very important to me.
After signing up, I later learned that Koalafi does not automatically report to the credit bureaus. Apparently, you have to request that they report it, which was never clearly explained upfront. For customers who are specifically trying to improve their credit, this is a big issue.
Another concern is the very high interest rates and fees associated with the lease-to-own structure. If you're not careful, the total cost of the item can become much higher than expected.
If you're looking for financing only to purchase something, Koalafi might work. But if your main goal is credit building, you should ask very clear questions first about credit bureau reporting and total cost before signing anything.
Overall, the lack of automatic credit reporting and the high interest rates make this a disappointing experience for someone trying to rebuild credit.
9 april 2026
Svar från Koalafi
We’d like to clarify that Koalafi reports to the credit bureaus on a monthly basis, and there is currently no option to opt out of this reporting. It appears there may be some confusion regarding the details of your new lease. Our team will be reaching out to provide accurate information, clarify how credit reporting works, and explain how your lease terms and total cost may vary depending on the stage of your agreement. We want to ensure you feel fully informed and confident moving forward. If you would like to connect with us directly, please contact our Customer Advocacy Team at 844-821-6424 or customeradvocate@westcreekfin.com. Our team is available Monday through Friday from 8am to 9pm EST and Saturday from 8am to 8pm EST and is happy to assist.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.