Knix Omdömen 437

Après une erreur dans la facturation de ma commande, le service à la clientèle a rapidement réagi et apporté les corrections appropriées. De plus, la qualité des produits achetés est excellente. Je recommande fortement cette compagnie.

I am so impressed with Knix! The site is super easy to use and when I had a customer service inquiry I was responded to in less than 1 full business day (through the info@Knix email).

I'm also equally impressed by the communication style here provided by the customer service team - they clearly answered my question, fulfilled my request and educated me on how Knix applies promotional codes.

This was my first experience shopping with Knix and I will be suggesting friends and family do the same.

I can definitely say Knix DOES NOT always make it right and DOES NOT believe in making the correct fit a top priority. I ordered two catalyst bras online for the Black Friday event. I inadvertently chose the wrong size. I went into the store to exchange them and they would not do it. I was told to contact them via email. I was told in a return email that it was a final sale. I said that I did not want my money back but only wanted to exchange for the correct fitting bra. They still said no. I asked, “is there was something wrong with your product that you won’t accept it for an exchange?”. The excuse I was given was that the color was old???? They are a deep burgundy colour, nothing flashy, not patterns and not trendy. This is such a poor unacceptable excuse to keep my money for two bras that I cannot wear.

I have purchased numerous products, period underwear which hang on my bottom, shift and do not stay in place but fit good around my waist so I feel like they are the correct size. And 4 different styles of bras, none fit cup size that they say they should.

I love all Knix products. I have always struggled with period protection , knix leakproof underwear/swimwear is top notch. Cute and easy to clean.

The customer service is outstanding, I purchased a swim suit that was the wrong size for me, I had an immediate response(on Sunday on Christmas eve) with very detailed and easy to follow instructions for return/refund.

Great products, excellent customer service. I am so happy to have found this wonderful company for my essential products.
Looking forward to my next Knix find
🙌🙌

Customer service is always impressive!
I think the only thing I seem to have issues with is finding the right size. However as stated above they are always amazing and make things right, thank you

Just made my first of what will be many orders with this company. One of the items I ordered had a minor defect. My email to customer service was answered promptly, professionally, and helpfully. My exchange arrived much sooner than expected and I am now a forever customer. A Canadian brand, producing the most comfortable bras I’ve ever worn, AND with amazing customer service? Consider me impressed.

I was not satisfied with my purchase. I contacted Knix and they were so responsive and helpful. Not many companies offer real good costumer service, Knix is the exception. Highly recommend ! replacement product and service was beyond expectation! Good job!

Knix has horrible customer service, I spent $80 doallars and have yet to receive my package. I have reached out several times and you can NEVER have anyone available to help. The chatbot sends and email and each time the response has been either wait at least 72 hours because the USPS will mark as delivered up to 72 hours before and reminding me to check my mailbox and surrounding area. Each time there has been no real response to solve the issue and I have to wait 24-72 hours for a new response telling me to look again...I really just want my order but if that's not possible give me my money back. Each ticket I submit send a nice email back saying res assured we will make it right...but when? I ordered on 11/20/23.

Doesn't matter what size or style you buy, these underwear do not stay put and eventually slide down your ass when walking and moving around. They're a great idea in theory but don't waste your money on these over priced, uncomfortable underwear!!!

Amazing products and fantastic customer
Service . Highly recommend knix products , and never have to worry about customer service because their clients are definitely top priority !! Thank you Knix for your products and for your quick and friendly service !

I recently went online to order some bras for my 87 yr old mom. The folks there provided great advice about onesthat would be easy for her to get on/off and I had to exchange them a few times to get the right fit. Their exchange/return policy is excellent and shipping is super fast. Very good experience with this company!!

After a lot of research I was able to visit a Knix store. The customer service was great. As a larger breasted woman I have a hard time finding bras. All of that said, my complaint is that the bra squeaks when I move. It’s because of that annoying sound that I don’t buy again.

Customer service is beyond compare, working with me to find perfect sizing. Because of this, and the actual products, Knix is the only brand of bras that I have purchased since they started on Kickstarter! Shipping is fast, and prices are reasonable.

I love the product, have purchased 5 pair. My last purchase I had a $10 discount code. During my final check out,
I must have missed a letter. Contacted customer service I receive a quick response. They credited me my discount and put it back on my card. That is excellent customer service. I would highly recommend the product and company.

I purchased a bra that turned out to be the wrong size for me. Knix's exchange policy was amazingly easy to navigate! My emails were answered with kind, clear instructions and they quickly sent me the correct size. In addition to their stellar customer service, their bras are unbelievably comfortable and wash so well!

I just received my Longevity bra last night, and it is truly the holy grail of bras! I have very narrow, sloped shoulders, and I’ve only able to wear racerback bras because the straps fall down with all other normal styles of bras. The longevity bra has normal straps, but also has a connector strap midway on the back that ties into the back of the bra, so it keeps the straps in place while maintaining a good width for a variety of necklines. It’s very comfortable, soft, and supportive. I’m going to replace all of my VS racerbacks with the Longevity bra!

Knix company is amazing to shop from, their items is a bit pricey but very very comfortable. If you’re a curvy girl you won’t regret shopping their bras, no digging into your skin…I love knix

I just purchased some items from Knix. A bit pricey but great quality. I had to exchange an item. So I filled out the necessary form on line. At the end of my return form there was a line. “Exchange in process. It is not necessary to return the item, please donate to someone in need”
So impressed with this company, now they are getting all my business.
Ladies for your personal items check out Knix Canada
I really do like their products.

They are so amazing to work with when you need to exchange, return or just have questions. An amazing company!