Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

The company has great in-store and online customer experience strategy. The store staff is trained in providing great service and walk you through everything. They are very helpful and don’t mak... Se mer

Betygsatt 4 av 5 stjärnor

TLDR: One pair our of Five had a seam start to come apart. I reached out and Shamita helped me replace the defected item without any issues. I ordered my first pair of Knix products last ye... Se mer

Betygsatt 2 av 5 stjärnor

Products are great, but customer service is horrific. There are no humans. Live chat is AI (and not even a good one), and if you ask for a human agent it asks for your email address and then says "no... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I tried Knix underwear and fell in love a while back. They replaced Victoria's Secret. The fit and quality is awesome & I won't wear any other leak proof underwear, I'm a lifetime customer.

Företagsinformation

  1. Underklädesbutik
  2. Butik med activewear-kläder
  3. Mammabutik
  4. Badklädesbutik
  5. Damklädesbutik

Skrivet av företaget

Knix makes amazing wireless bras, period proof underwear, sports bras, loungewear and more. Designed with your comfort in mind.


Kontaktuppgifter

4,1

Bra

TrustScore 4 av 5

437 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 95 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

I purchased two bras from Knix at the…

I purchased two bras from Knix at the beginning of the year. The side bone on one side has bowed out so much that it looks terrible and I can only wear it with really loose fitting tops. I paid almost $70.00 each for these bras and quite frankly I think they're crap. I will never buy another one! Beware.

11 juli 2025
Omdöme utan inbjudan
Logotyp för Knix

Svar från Knix

Hi Valerie, thank you so much for taking the time to leave your feedback. We're very sorry to hear this has happened with your Knix bras.

We'd love to look further into this issue with you. Please look out for an email from our customer service team shortly.

Warmly,
Team Knix

Betygsatt 1 av 5 stjärnor

Do not recommend.

I purchased two pair of the tween sleepover period underwear and ended up throwing them out because the fabric is entirely unbreathable, which is a health concern for underwear. These are such high, shine polyester that don’t allow air flow. I bought these because I liked the language in the adds. I was so disappointed that we ended up throwing them out. Something I have never done with new clothes before. I didn’t want to pass them on because I don’t think people should use them. The lack of breathability in the fabric is unhealthy in underwear. I do not want my tween to get use to this. This is setting up for yeast infections and unhealthy hygiene - the fabric, not period underwear. There are so many other brands that do this better. I will not go for the cheap alternative again. I do not recommend this company. I regret my purchase. Also they do not do refunds, only credit. So it was money lost.

3 juni 2025
Omdöme utan inbjudan
Logotyp för Knix

Svar från Knix

Hi Sam,

Thank you for taking the time to leave your feedback for us, we’re sorry the Teen Super Leakproof Sleepover Shorts did not meet your expectations. We understand your concerns and appreciate you sharing them.

While we’re disappointed the product didn’t work out for you, we’re glad you were able to use your gift card toward a new bra, and we hope it’s a much better fit. We're continuously working to improve and feedback like yours plays an important role in that process.

If there’s anything further we can do to support you or improve your experience, please don’t hesitate to reach out to our customer service team.

Warmly,
The Knix Team

Betygsatt 5 av 5 stjärnor

Shout out to the team at Sherway

I wanted to take a moment to give a big shout out to the team at your Sherway location. Last night, I had an incredible experience shopping for new bras, thanks to an exceptional sales associate who assisted me.
While I regret not remembering her name, she stood out clearly as a senior team member-compassionately and patiently guiding new staff while simultaneously helping multiple customers. Her professionalism, warmth, and knowledge made what can often be an uncomfortable shopping experience for someone with my body type feel easy and positive. She truly went above and beyond... People like her make all the difference.

11 juni 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Had the pleasure of shopping at Southgate

Had the pleasure of shopping at the Southgate store in Edmonton,Ab on the evening of May 28. I was greeted with a warm smile and a “Hello”. The Associate introduced herself as “Parm” and asked if I needed any help. It was probably the lost look on my face that gave it away. I explained to Parm what I needed. Parm inquired if I knew what size I was. Being unsure, Parm took my measurements and based on what I told her I was looking for then recommended two different styles of bras. After trying both styles on I decided I needed two of each. Without a doubt this was the best service I have ever received in my 69 years. Associates like Parm make shopping easy and enjoyable.

28 maj 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Happy with my Purchase

I’ve used Knix products for over ten years. I purchase their leakproof bottoms and overall very happy with them. I’ve tried other period product brands and none are as comfortable as Knix. I recommend them.

21 maj 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Love them

I’ve tried Knix underwear recently, which I loved, so I decided to buy a couple of their bras. They’re more expensive than I’m used to, but the quality and fit is amazing. In this case you definitely get what you pay for and then some.

12 april 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Items too small NO REFUNDS!

The items I ordereed were too small! NO Refunds- they stole my money!

5 mars 2024
Omdöme utan inbjudan
Logotyp för Knix

Svar från Knix

Hi there, thanks for taking the time to leave your feedback for us. We're very sorry to hear about the confusion with your return.

We've taken a look and can see that a store credit was issued as the purchase was a year old. As we do not store payment information past a 6 month timeframe a store credit was offered in lieu. If you would prefer an e-transfer refund please connect with us at our email info@knix.com. We'd be happy to help you further.

Warmly,
Team Knix

Betygsatt 5 av 5 stjärnor

Finally! Im looking forward to going to the pool!

I need a bathing suit for an upcoming holiday. I haven’t bought one in years although I’ve tried on about a zillion. I kept seeing the ads for Knix and thought I’d give it a try and my new suit arrived today and not only does it actually fit me but it actually looks good on! FOR THE FIRST TIME EVER I’m looking forward to going to the pool on my holiday! 🙏🏼❤️ thank you Knix!

21 februari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I couldn't be happier with the customer service!

I couldn't be happier with the customer service that I received from Knix. They went above and beyond for me when I found something that I ordered just wasn't working for me. The quality of the products are great and I will be ordering from them in the future. If you are considering ordering from Knix, go ahead, they are a quality Canadian company who will support you if your purchases aren't working out for you.

11 februari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Authentic Product and Customer Care

The product is wonderful. I have been a Knix customer for 6 years and have always found the product and customer care to be genuinely top-drawer (pun intended :). I recently had an issue with a return. My mistake, as it turned out, but when I posed this to customer service through the email channel on their website, I received a return email from a 'live' agent. I wasn't happy with the response, so I explained my dilemma and why I had made the mistake - because I didn't read the fine print. Again I received a live response and a personal solution that exceeded my expectations. I have had other experiences, such as a personal virtual bra fitting, that have been helpful as well. I find this company to be reputable, their product of excellent quality and customer care prompt and conciliatory. This is always my first and mostly my only stop in my search for quality undergarments. Proudly Canadian!

14 januari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Bought the maximum hold sports bra

Bought the maximum hold sports bra. I was skepticalas I quite particular about the fit and function. I was surprised and honestly disappointed I hadn’t tried them sooner. The fit was great, function was perfect. I was looking for a High impact and strength kind of bra. Happy to say, Knix has what you’re looking for.

19 september 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

exchanging made easy

I chose the wrong style and they made it so easy to exchange it. They also offered to help me measure to make the proper fit. It was delivered very quickly and the product is very well made. I love it. Their customer service is excellent. More companies need to be the same.

9 januari 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

The customer service is very terrible!

The customer service is very terrible!! I placed an order and had to make a return. They gave me my credit with a code, I have been actively seeking for support for two weeks via the chat and it always ask me for my info and that someone is going to get back to me. That’s all a lie!! No one has gotten back and they do not have a live agent available. I will never order from this company again.

2 januari 2025
Omdöme utan inbjudan
Logotyp för Knix

Svar från Knix

Hi Veronica,

Thank you for taking the time to share your feedback with us. We've requested your information through TrustPilot but unfortunately there was no answer within the allowed timeframe. We'd love to help you further with this. Please send us an email to info@knix.com so we can help.

Warmly,
Team Knix

Betygsatt 1 av 5 stjärnor

Too expensive

I bought underwear from knix for travel, I’ve worn them 4x and hand washed 5x and hung to dry in hotel bathroom. I noticed one side kept slipping up, this morning I saw they were coming apart. For the price paid, this is unacceptable

1 november 2024
Omdöme utan inbjudan
Logotyp för Knix

Svar från Knix

Hi Karen,

Thank you for taking the time to leave your feedback for us. I'm very sorry to hear this happened to your Knix undies.

We'd love to take a closer look into this for you, you should see an email from us shortly.

We appreciate you bringing this to our attention as we are committed to bringing the best product and service to all of our customers.

Warmly,
Team Knix

Betygsatt 5 av 5 stjärnor

Knix delivers stellar customer service.

Knix consistently exceeds my expectations with the caliber of their products. They have made me a loyal customer which reinforces my love for the brand. I've had a wonderful experience wearing the bras and have been continually impressed by their commitment to quality. In addition, I have consistently received outstanding customer service from Knix especially with the seamless exchange process which made my shopping experience stress-free.

6 december 2024
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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