Aile destockage neuve jamais utilisée. Dès la troisième session, une première valve du système One-Pump a cédé. Malgré une réparation sous garantie, quatre autres valves ont ensuite lâché les unes apr... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Aile destockage neuve jamais utilisée. Dès la troisième session, une première valve du système One-Pump a cédé. Malgré une réparation sous garantie, quatre autres valves ont ensuite lâché les unes apr... Se mer
Företaget har svarat
Their customer services are a league of their own.. excellent, responsive, and mostly important fair .., I had an issue with a kite i bought more than 2 years ago, but it was clear to b Cabrinha manuf... Se mer
Communication as it should be! Great experience in chatting with this team. Clear messages, very rapid response, always kind. Made a nice deal on a set and received within 20h of payment (to Belgium).... Se mer
Geweldige webshop qua gebruiksvriendelijk en aanbod. Verder super snelle reacties op emails en Whatsapp. Dit is veel beter geregeld dan bij de kite/watersport winkels van "de oude stempel". Hun focus... Se mer
Kitemana – world’s biggest premium online kiteboardshop. We have been supplying only the best kite gear and great deals to over 50.000 kitesurf lovers around the world. Contact our passionate kitesurf experts for personal advice on your kite gear!
Keyserswey 67, 2201CX, Noordwijk ZH, Nederländerna
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Prezzo molto conveniente. Spedizione immediata, sempre controllata e con preavviso di arrivo imminente. Kite ricevuto in una località di provincia, solo dopo 3 giorni dall'acquisto. Complimenti!
Leider sitzt der Shop in Holland. Die Rücksendekostem müssen selbst getragen werden - und die sind, da auch die Rücksendung nach Holland erfolgen muss, sehr hoch. Beispiel Neoprenanzug € 16,49
La mejor tienda online de kitesurf!
Un servicio postventa y de garantias excelente. Gracias a Dolf que hace un trabajo formidable.
Muy recomendable.
Efficient and responsive service
Good source of kites and parts.
I had to report a faulty bladder and they sourced it from Duotone promptly with great communication.
It was fantastic! To whole team - thank you very much, especially to Tom! I would definitely recommend your e-shop to all my friends and to all who might be interested in buying his next kite equipment. I wish you the best!
With Best Regards,
Max :)
I heard from a friend about this shop I ordered a 9 m kite and when I got the kites the shipment was really fast incredible fast and the quality of the kite was in really really good shape it was a second hand but I am so happy with it after that I couldn't resist I bought another kite I'm still waiting for it but I've heard that it's going to be in really good shape also it's the best shop I've ever bought it comes fast the service is amazing everybody answers all the questions fast and friendly also the price was really good so I hope you guys continue with this prices or lower and the quality of the service from now on this is going to be my number one shop
Amazing team and customer service. I can only recommend to trust them. A website lead by passioned people that we would love to see more.
Keep going this way guys!
Thanks again.
Very knowledgeable guys that respond fast to inquiries.
Orders get shipped out surprisingly fast .
They replaced a defective kite that failed after being used twice , after the brand refused to stand behind their product.
Highly recommended.
Cool shop but be careful if you wanna try out sizes. The returns are not free of charge. Sending back to the Netherlands might be pricy depending from which country you order from. I wasn't aware of it

Svar från Kitemana KiteShop
Trovo sempre delle ottime offerte su articoli di alta qualità. La consegna dell’ultimo ordine è arrivata molto velocemente. Consigliato.
Please, shop from another store if you don't want to have the same experience with me. Their customer service is so poor, arrogant & rude and their approach was to deceive me as a customer.
On Black Friday the 28th, I added to my shopping cart a kite and bar which were at a discounted price. Because of my european business, I sent an email to their info@ asking if I were eligible to complete the purchase VAT deducted. They replied to me that this is possible and that I had to send them my business info to complete the registration. On Cyber Monday (they communicated an added 10% off everything, which was not actually real, as they had changed their prices) I sent them my business info, reconfirming about the products I wanted to purchase.
The next day (Tuesday) they sent me an order confirmation to complete online payment, with their normal price in it. I sent them an email asking if there was a mistake from their end, only to receive their reply saying "I canceled the order, If you still want to have the kite you can complete the payment of X, Tom"
I was so negatively surprised, never seen something like that before and I shop a lot!
Such a poor customer service, attitude, approach and way of dealing with their perspective customers. This is so evident that not only they don't care, they treat customers as of lower IQ.
This review is 100% real, I have all proof for the above. Whoever reads this, I hope you make better decisions and save your time and energy, by avoiding shopping from them.
Mijn verwachtingen werden vandaag overtroffen!! Voor onze dochter hadden we een prachtige Riptide Blossem besteld. Achteraf had ik ook bijpassende pads moeten bestellen. Toen ik Tom hier ‘s avonds over mailde, werden we verrast met
1) een reactie dezelfde avond .. dat is niet standaard 😉
2) een passende oplossing … te gek! 🥳
3) een persoonlijke touch aan de mail … aankoop via internet is ook peoples business 😊
Thanks!!!
Best online kiteshop ever.!
Super fast delivery in Europe.
Best communication with seller.
Recommend all kiters who want to buy a new gear.
they are very friendly, professional, fast and efficient. thats how online business supposed to operate !
I am from Borneo Malaysia. I am Super happy with my first purchase from Kitemana. My queries through WhatsApp were promptly replied. My Carved Imperator , Mystic harness and impact vest all arrived very well packaged and on time! Now all my kiting friends are looking to purchase through Kitemana. Well done team!
Foutief besteld product, mailtje gestuurd ze hebben dit meteen aangepast en het teveel betaalde geld voor dit product stond sneller op de rekening dan ik hem controleerde. Verdient vanzelf spreken de volle pot aan punten voor zulke service!
Super bedankt
He realizado varios pedidos y la seriedad y rapidez son excelentes. Muy recomendable.
Delivery took more than a week despite claiming 1-2 days maximum, item came in wrong color and the "free" t-shirt was missing. Email support is responsive but not more than a ship back option.
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.