Love this tumble dryer. It’s very quick to dry, even on medium (a full washing machine load took 30 mins to be bone dry). Would never have a small domestic dryer again as these big American dryers are... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Received my order and couldn't be happier. Kitchway went above and beyond to find my order as DPD were sending it back. Good quality stirring paddle stainless steel, very robust and sturdy. Thanks for... Se mer
Företaget har svarat
Customer Service very good Service very good Pricing reasonable delivery I would expect a bit quicker that is me I like next day deliveries or 2 days if possible as I am last minute person... Se mer
I had ordered something extra but it wasn't delivered, nor did I receive any information about why it wasn't included, and I didn't get a refund either. There were also extra costs for customs. So, no... Se mer
Företagsinformation
Skrivet av företaget
Kitchway supplies high quality wholesale kitchenware, barware and restaurant supplies to businesses across the UK at truly affordable prices with super-fast shipping
Kontaktuppgifter
Darenth Road, N16, London, Storbritannien
- 020 3519 0267
- cs@kitchway.co.uk
- kitchway.com
4,2
Bra
232 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 63 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Good customer service and fast delivery.
17 februari 2026
Omdöme utan inbjudan
Items arrived in time and also looking…
Items arrived in time and also looking good…
Thanks
18 februari 2026
Omdöme utan inbjudan
Quick delivery and helpful
I felt compelled to write this, because this is one the few cases where a company actually stuck its neck out to help me out with a supply issue. Mad props, my guy
15 februari 2026
Omdöme utan inbjudan
AVOID
AVOID. my delivery didn't turn up and they ignored my calls and messages.
13 februari 2026
Omdöme utan inbjudan
Svar från Kitchway
Hey Aaron,
Thanks for taking the time. Just to clarify for any new customer reading your review.
Your order wasn't sent because it was missing a house number, the email address you used was incorrect, and there was no phone number to contact you. As soon as you reached out today, we sent you a link to re-authorise the payment for your order, as the payment was not captured in the first place.
Kind regards,
Joe A.
Happy Customer
Received my order and couldn't be happier. Kitchway went above and beyond to find my order as DPD were sending it back. Good quality stirring paddle stainless steel, very robust and sturdy. Thanks for all your help Kitchway team.
26 januari 2026
Svar från Kitchway
Thank you for your kind review.
Kind regards,
Joe
Love this American industrial tumble dryer
Love this tumble dryer. It’s very quick to dry, even on medium (a full washing machine load took 30 mins to be bone dry). Would never have a small domestic dryer again as these big American dryers are just so much better. Our last Maytag American dryer lasted 22 years so I’m hoping this one will be the same!
2 februari 2026
Omdöme utan inbjudan
Svar från Kitchway
Thank you for your kind review; I’m glad to hear this.
Kind regards,
Joe
Fantastic product range and great…
Fantastic product range and great delivery service
25 januari 2026
Omdöme utan inbjudan
Svar från Kitchway
Thank you for your kind review, Sally; I’m glad to hear this.
I look forward to serving you again
Kind regards,
Joe
Svar från Kitchway
Thank you, Behar, for your kind review. I’m glad to hear this and I Look forward to serving you again.
Kind regards,
Joe
Customer Service very good
Customer Service very good
Service very good
Pricing reasonable
delivery I would expect a bit quicker that is me I like next day deliveries or 2 days if possible as I am last minute person
Other wise I will be back for more stuff
16 januari 2026
Omdöme utan inbjudan
Delivered in the time given & really…
Delivered in the time given & really pleased with product
Very easy to order
5 januari 2026
Perfect replacement pan
Perfect replacement milk pan for the one my husband lost. My original 5 piece Artame set were bought on about 1991 and are still in brilliant condition. Himself threw away or left outside the milk pan so I was very pleased to find such a perfect replacement. Good price for great quality
8 januari 2026
Omdöme utan inbjudan
Easy to order
Easy to order. Easy to pay for. Next day Free delivery!
Excellent Service
5 januari 2026
Omdöme utan inbjudan
product never arrived
ordered a bbq 28/11/25.
received an email after i chased that that it will be here before christmas (it still hasn’t arrived)
tried calling, emailing, using the chat service and no response.
29 december 2025
Omdöme utan inbjudan
Svar från Kitchway
Hi China,
We appreciate your feedback, but we want to clarify that we currently do not have any information identifying you as a customer. To assist you better, please contact us at cs@kitchway.co.uk or call us at 020 3519 0267, and include your order number so we can address your concerns more effectively. Thank you!
Yours sincerely,
Joe A.
Kitchway forgot to calculate a 30% tax…
Kitchway forgot to calculate a 30% tax on top of the offered price. That was bad surprise we could not expecting . We reported this to them without any reaction. That is not fair and we will never again order something at this company and recommend everyone to do the same.
10 december 2025
Svar från Kitchway
Hi Norbet,
Thanks for taking the time to leave a review.
I completely understand your frustration.
To clarify for INTERNATIONAL Orders, as stated on the shipping page, "all customs fees, import duties, and taxes are the responsibility of the customer and are not included in your order total."
Kind regards,
Joe A.
Price efficient
Well organised, well priced and efficient delivery
10 december 2025
Omdöme utan inbjudan
Svar från Kitchway
Thanks, Janus, for your kind review. We look forward to serving you again.
Awful
Awful, item not well quality and half of the item broken when I was receiving order, still no response about issue..
30 november 2025
Svar från Kitchway
Hi Gary,
Thank you for taking the time to review this matter.
For clarification, upon checking our records, we can confirm that we proactively communicated with you to arrange either a replacement or a refund, and the refund has now been processed.
We appreciate the opportunity to resolve this. As soon as you notified us of the damage, we responded promptly and offered our standard solution: a replacement. Shipping fragile items like crockery always carries a risk of damage during transit, which is why breakages can occasionally occur, even with well-packaged, high-quality products.
Best regards,
Joe A.
Excellent speed of dispatch and…
Excellent speed of dispatch and delivery! Very good communication. Would recommend this seller and their products for quality.
20 november 2025
Good products and fast delivery!
Good products and fast delivery!
10 oktober 2025
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.