Kitchway Omdömen 

232
TrustScore 4 av 5

4,2

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Love this tumble dryer. It’s very quick to dry, even on medium (a full washing machine load took 30 mins to be bone dry). Would never have a small domestic dryer again as these big American dryers are... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Received my order and couldn't be happier. Kitchway went above and beyond to find my order as DPD were sending it back. Good quality stirring paddle stainless steel, very robust and sturdy. Thanks for... Se mer

Företaget har svarat

Betygsatt 4 av 5 stjärnor

Customer Service very good Service very good Pricing reasonable delivery I would expect a bit quicker that is me I like next day deliveries or 2 days if possible as I am last minute person... Se mer

Betygsatt 2 av 5 stjärnor

I had ordered something extra but it wasn't delivered, nor did I receive any information about why it wasn't included, and I didn't get a refund either. There were also extra costs for customs. So, no... Se mer

Företagsinformation

  1. Grossist
  2. Restauranggrossist

Skrivet av företaget

Kitchway supplies high quality wholesale kitchenware, barware and restaurant supplies to businesses across the UK at truly affordable prices with super-fast shipping


Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

232 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 63 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,2

Alla omdömen

(232)

62 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

My order was placed 6 months ago

My order was placed 6 months ago. And now it's supposed to be coming in. My inquiries have not been answered. Terrible, horrible and disgraceful service.

18 juni 2025
Logotyp för Kitchway

Svar från Kitchway

Hi Janne,

Thanks for taking the time to leave a review.

I apologise for the delay. As advised when the order was placed, the Pizza Tray Stands were on backorder, which caused the delay.

I can see that we kept you informed along the way. Unfortunately, the delay was out of our hands, for which we apologise. We're glad that these are already with you.

Please get in touch next time before you order, and we will make up for this.

Kind regards,
Anna C.

Betygsatt 5 av 5 stjärnor

It was very quality product's high…

It was very quality product's high recommend

4 juni 2025
Logotyp för Kitchway

Svar från Kitchway

HI Okan,

Thank you for your 5-star review; it is greatly appreciated. If there's anything else we can assist you with, please don't hesitate to let us know.

We look forward to serving you again soon.

Kind regards
Joe - Kitchway Team

Betygsatt 5 av 5 stjärnor

Great products and service

Good communication, order arrived faster than expected. The glasses look and feel great.

4 juni 2025
Logotyp för Kitchway

Svar från Kitchway

HI Gyozo,

Thanks for your 5-star review, it is very much appreciated. We look forward to serving you again soon.

Kind regards
Joe - Kitchway Team

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service. 2 of the bowls arrived chipped but this was delt with extremely well

30 april 2025
Logotyp för Kitchway

Svar från Kitchway

Hi Tim,

Thanks for leaving us a review, it's very much appreciated and helps us to keep on and improve.

We look forward to working with you

Abraham & Team,

Betygsatt 5 av 5 stjärnor

Excellent customer service rearranging…

Excellent customer service rearranging delivery date.
Bed topper fitted well.

11 april 2025
Omdöme utan inbjudan
Logotyp för Kitchway

Svar från Kitchway

Hi Cliff,

Thanks for leaving us a review. It's very much appreciated and helps us to keep on improving.

We look forward to working with you again.

Abraham & Team,

Betygsatt 5 av 5 stjärnor

Highly recommended

Highly recommended, fair pricing, fast delivery and excellent customer service.

14 mars 2025
Omdöme utan inbjudan
Logotyp för Kitchway

Svar från Kitchway

Thanks, Will, it's greatly appreciated. We look forward to serving you again.

Kind regards

Kitchway Team

Betygsatt 5 av 5 stjärnor

Great Product

20 mars 2025
Omdöme utan inbjudan
Logotyp för Kitchway

Svar från Kitchway

Thanks, Peter, your feedback is greatly appreciated.

We look forward to serving you again.

Kind regards

Kitchway Team

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service, fast efficient delivery, good quality value for money candles, look classy on the tables for our church conference. Will buy again 😃

6 februari 2025
Betygsatt 1 av 5 stjärnor

Absolutely atrocious.

This unprincipled and incompetent company has no regard to its contractual duties and is contemptuous of its customers.
I purchased an item unqualifed by restrictions for "next day" delivery. The company advised me that the parcel was "on the way" and I stayed in all next day only to have my time wasted.
The day after the failed delivery I sent an email (because the company never answers the telephone) to inquire about the status of the order as the only tracking information was a QR code and I do not have a smartphone. I was advised that delivery for the item was 3-5 days. Thus all the information provided hitherto was untrue.
I rescinded the contract and requested a refund and confirmation. Of course I never received confirmation but the parcel arrived out of the blue six days later when I just happened to be at home. Appalling!
When I commenced my order I was offered 5% discount only to be informed later that the offer did not apply to my purchase.
When I was completing the payment process the company solicited a tip with suggested amounts. This was at a time when I did not know what sort of service I would receive and in any case it not the industry norm. Gratuities are quite inappropriate in a contract for the sale of goods. Such unprofessional conduct was a signal that I was dealing with a third rate company and with hindsight I should have aborted the transaction and avoided a lot of inconvenience.

27 januari 2025
Logotyp för Kitchway

Svar från Kitchway

Hi Christopher,

Thank you for your review.

I am sorry to hear that you were disappointed with the delivery time.

The product page for the glasses you purchased states that delivery times for these items are typically 3-5 days. Additionally, we have advised customers on this product page to get in touch before ordering to confirm the availability.

I can see that you sent an email on Wednesday, January 29th, at 10:57 a.m. We responded to you at 12:59 p.m. on the same day, advising about the lead time.

Again, I'm sorry for the inconvenience. I will use your experience to determine how we can improve our service.

If you have any questions or concerns, please don't hesitate to contact us. We're here to help.

Kind regards,
Ab

Betygsatt 5 av 5 stjärnor

Great customer service, quick delivery

This company had the US top loader washer and tumble dryer that I couldn't find elsewhere. The machines arrived within 3 days and Chaji was on the phone and/or email whenever I had a question.
These machines are great quality and now installed working perfectly.
I would certainly recommend this company

28 januari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Order delivered on time

Order delivered on time, my commercial oven works fabulous.

Great customer service and easy company to deal with.

16 januari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Highly recommended

1st time ive used this company but very impressed. Quick delivery, reasonably priced and quality products. Highly recommended

18 december 2024

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer