Kitchenfair Omdömen 275

TrustScore 4.5 av 5

4,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Amazing customer service! From my question to them via email, to receiving the kitchen handles - less than 24h! Order was perfect and the experience was stress-free and smooth. Thanks Greg & Team.

Betygsatt 5 av 5 stjärnor

Dear team. Thank you so much for the support you gave me and my Aunt, with purchasing a replacement dishwasher door. Harry and Greg, went the extra mile with their customer service. Patient, pr... Se mer

Betygsatt 5 av 5 stjärnor

Great customer service but only via email as there is no contact number. This makes it a little hard to have a conversation. They use DX delivery partners who were useless for me but thankfully Kitche... Se mer

Betygsatt 5 av 5 stjärnor

A wide choice is available in the website. Everything I ordered arrived swiftly. I needed to make a return and the communication to do this was quick and efficient. Would definitely go back .

Företagsinformation

  1. Försäljare av köksmöbler

Skrivet av företaget

Premium kitchens, kitchen doors, sinks, taps, handles, worktops and all things required to build your dream kitchen at a fair price.


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

275 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 2 av 5 stjärnor

Have emailed twice as I am trying to…

Have emailed twice as I am trying to return the item. No phone number and still awaiting a response….

9 september 2025
Logotyp för Kitchenfair

Svar från Kitchenfair

Dear Sara,

Please accept opur sincere apologies for the late reply.

We were short staffed on Friday afternoon when we received your first email. Our Customer Service does not work weekends hence you did not receive a reply to your second request on Saturday.

We have now sent you return instructions as requested. Please contact us if there is anything further we can help you with.

Betygsatt 5 av 5 stjärnor

Amazing customer service

I ordered a Smeg sink which arrived overnight. It unfortunately had a few marks on it so I contacted Kitchenfair customer service. Greg responded straight away and contacted the manufacturer to sort it out for me. He was super quick, professional and ready to help. Amazing customer service!

9 september 2025
Betygsatt 5 av 5 stjärnor

Great product

Website was easy to navigate. Clear and accurate description of product. Goods delivered very promptly. Great product which means kitchen is not cluttered with bins. Would definitely recommend.

4 september 2025
Betygsatt 5 av 5 stjärnor

Superb service

Superb service

Having been let down by another company, and my kitchen re-fit date fast approaching, I needed to find a pullout recycling bin ASAP.
Kitchenfair had the one I needed in stock, I ordered it and it was delivered the next day. I asked a question on email and it was replied to promptly.
Couldn’t be happier, thank you, Kitchenfair :)

3 september 2025
Betygsatt 1 av 5 stjärnor

Disappointing service

Really disappointed as I have not received my item yet. I ordered from this company as the website said next day delivery, however having ordered it on a Saturday I accepted it may not arrive on a Sunday.
It is now Thursday and still no item.
Yesterday morning I received a text message from the courier DX Express to provide me with a 2 hour window and so I made arrangements at work so I could be home for the delivery. It did not arrive and this morning I have received another text with a 2 hour window. Having read the reviews on trust pilot this courier company is little over 1 star and I think the majority of reviews would have rated zero if they could.
This has affected my overall score, and their choice of using a courier with poor customer satisfaction would prevent me from purchasing again from this company.

28 augusti 2025
Omdöme utan inbjudan
Logotyp för Kitchenfair

Svar från Kitchenfair

Dear Julie

I'm sorry to hear about your experience with DX, they are usually very good and the vast majority of our Next working day orders are delivered on the next working day. I can only assume they were busier than normal following the bank holiday weeekend. I can see your order was delivered the following day and hope everything was as expected.

KInd regards,
Greg
KItchenfair Customer Service

Betygsatt 5 av 5 stjärnor

Great value for quality

Great value for quality! Looked everywhere for something a little different but not too much. These handles are solid, lovely finish and arrived quickly too. Never used this company before but will do again :0

12 augusti 2025
Betygsatt 5 av 5 stjärnor

Excellent company

Excellent company, especially Greg in Customer Services who went out of his way to sort out a couple of issues that I had. Great quality pull out units for Kitchen cabinets. Fast next day delivery at no extra cost.

14 augusti 2025
Betygsatt 5 av 5 stjärnor

Very good price …

This company offered the best price for the kitchen taps I was researching. Bought online and arrived in two days. Very well packed and pleased with tap, even better than described.

7 augusti 2025
Betygsatt 5 av 5 stjärnor

Stylish wooden handles

Ordering 4 wooden kitchen door/draw handles was simple process. Already made one order of 20 handles but decided to get a few spare ones in case any get damaged with use over time.

5 augusti 2025
Betygsatt 5 av 5 stjärnor

Great quality, fantastic service

Excellent quality carcasses and doors, the finished product looks fantastic!! I purchased cabinetry for a full kitchen and utility refit, working with Kitchenfair was a pleasure, I made a mistake with my order and missed some doors which were then expedited to me. Good quality, good price taps, sinks and handles to complete the fit. Thank you Kitchenfair!!!

14 juli 2025

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer