I had a subscription order that was very late due to an issue with Evri. I called K&K telephone line and left a message. They called back within the hour and then dealt with it immediately. New nappie... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I've been using Kit and Kin for a couple of years now, every product I've bought does exactly what it says on the tin, without covering every surface in toxic chemicals and filling the house with into... Se mer
Företaget har svarat
I ordered a batch of Lavender & Sandalwood and a batch of fragrence free. Unfortunately delivery was delayed, not Kit & Kin’s actions but Evri. As well as a late delivery, when it finally arrived the... Se mer
Företaget har svarat
Having been a lifelong purchaser of another long standing brand of dishwasher tabs, I decided to try Kit & Kin a few months ago and have not been disappointed! They leave my dishes clean without that... Se mer
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Företagsinformation
Skrivet av företaget
Kit & Kin offers families a range of safe, eco-friendly and affordable products that are better for you and better for the environment.
Kontaktuppgifter
22 Wycombe End, HP9 1NB, Beaconsfield, Storbritannien
- 0208 075 6678
- chat@kitandkin.com
- kitandkin.com
4,3
Utmärkt
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Really great product
Really great product, love the laundry wash. Just wish it came with a refillable bottle and measuring pot as it’s hard to guess how much detergent you need.
27 juli 2026
Omdöme utan inbjudan
Svar från Kit & Kin
Hi there,
Thank you so much for your lovely review! 💚
We’re delighted to hear you’re enjoying the laundry wash. It’s great to know it’s helping you make the switch to a more natural way of caring for your clothes.
Thank you as well for your feedback. We really appreciate the suggestion and will be sure to pass it on to our product team as we’re always looking at ways to improve our range and make it even easier to use. 😊
Thank you again, Jade
Svar från Kit & Kin
Hi Maro,
Thank you for your kind review. 💚
We're delighted to hear that you're enjoying our natural products. We truly appreciate your support and are grateful that you’ve chosen Kit & Kin.
Carmen
Purchased these cute reusable
Purchased these cute reusable
Nappies for family baby due in September! Things have moved on sine Terry Rowling in the 1980’s!!
Great quick service
15 juli 2026
Svar från Kit & Kin
Hi John,
Thank you very much for taking the time to leave us such a lovely review. 💚
We’re delighted to hear that you’re pleased with your purchase and that your order arrived so quickly. What a thoughtful gift for the new baby arriving in September, it’s incredible how much nappies have changed since the 1980s!
We really appreciate your kind feedback and your support of Kit & Kin. We hope the family loves them, and we wish them all the very best for their new arrival.
Fiorela 💚
This is not reflective of the product…
This is not reflective of the product it is because of Evri who have failed to deliver the products and are a nightmare to try and get hold of
14 juli 2026
Svar från Kit & Kin
Hello Lydia,
Thank you for bringing this to our attention 💚
We're very sorry to hear about your delivery experience. We completely understand how frustrating this must have been, especially when you're waiting for essential items.
A member of our Customer Experience team will be in touch with you shortly to look into this and do everything we can to resolve it for you as quickly as possible.
Aleksandra
Super thin and breathable
Super thin and breathable, holds moisture well, keeps the surface dry! Really great
13 juli 2026
Svar från Kit & Kin
Hi FangXiang,
Thank you very much for taking the time to leave us such a lovely review. 💚
We're delighted to hear that you're so pleased with our nappies and that they've kept your little one comfortable and dry.
We really appreciate your kind feedback and your continued support of Kit & Kin.
Carmen
Svar från Kit & Kin
Hi Liliana,
Thank you so much for your review! 💚
We’re really pleased to hear you’ve had a good experience with us. Thank you for choosing Kit & Kin and for taking the time to share your feedback – we truly appreciate your support! 😊
Jade
Great service and great products
Great service and great products, been using Kit & Kin since our little one was born and we’ve been grateful for the balance of affordability and sustainability.
18 februari 2026
Svar från Kit & Kin
Hi Visage,
Thank you so much for your wonderful review 💚
We’re delighted to hear you’ve been with us since your little one was born.
Thank you for your continued support and for being part of the Kit & Kin community 😊
Jade
Great company
Great company
Fast delivery
packaged well
Originally was only going to order the baby wash and shampoo for my grandchild
but also ordered the fabric wash and conditioner . It’s really good
Will definitely order again
Thank you
10 juli 2026
Svar från Kit & Kin
Hi Colin,
Thank you so much for your wonderful review 💚
We’re delighted to hear you had a great experience, from the fast delivery to the packaging. It’s lovely that you decided to try our laundry products as well as the baby range, and we’re so pleased you’re enjoying them!
Thank you for your support, and we look forward to welcoming you back for your next order 😊
Jade
Delivered promptly and products work…
Delivered promptly and products work which is most important. Also great to be able to order when we wish and not stuck to a subscription, which I no longer participate in.
8 juli 2026
Svar från Kit & Kin
Hi Sue,
Thank you so much for your lovely review! 💚 We're delighted to hear your order arrived promptly and that you're happy with how well our products work.
We really appreciate you taking the time to share your feedback and for choosing Kit & Kin. Thank you for your support! 💚
Carmen
Great products
I've been using Kit & Kin for all my cleaning and laundry products for almost a year now and I am very happy with my experience. The products work very well, leaving everything sparkling clean. Their customer service is also very helpful if you need them. Keep up the good work!
19 juli 2026
Omdöme utan inbjudan
Svar från Kit & Kin
Hi,
Thank you so much for your lovely review! 💚 We're delighted to hear that you've been enjoying our cleaning and laundry products for almost a year and that they've been working so well for you.
It’s also wonderful to hear your kind words about our customer service team. We’re always happy to help whenever you need us.
Thank you for your continued support and for choosing Kit & Kin. We really appreciate it! 💚
Carmen
VERY GOOD PRODUCT
9 juli 2026
Svar från Kit & Kin
Hi David,
Thank you so much for your 5-star review! 💚 We're thrilled to hear you're enjoying our products.
Thank you for choosing Kit & Kin and for taking the time to share your feedback. We really appreciate your support!
Carmen 💚
Excellent products and service
Great products, thoughtfully packaged. Amazon is faster delivery of their products, but I would much rather buy direct and wait.
8 maj 2026
Svar från Kit & Kin
Hello Ian,
Thank you so much for your kind review! 💚
We're delighted to hear you're enjoying both our products and our service. It means a lot that you choose to shop directly with us, and we really appreciate your patience and support.
Thank you for choosing Kit & Kin! 😊
Aleksandra
Love their products
Love their products. They don’t have the awful toxic smell and clean beautifully.
7 juli 2026
Svar från Kit & Kin
Hello Victoria,
Thank you so much for your wonderful review! 💚
We're so pleased to hear you're loving our products.
We work hard to create effective, plant-based formulas without the overpowering chemical smells found in many conventional cleaning products, so it's lovely to know you appreciate the difference.
Thank you for your support! 😊
Aleksandra
Svar från Kit & Kin
Hello Angela,
Thank you so much for your lovely review! 💚
We're delighted to hear that you're happy with the quality of our nappies and that they're providing great absorbency while keeping your little one's skin protected and comfortable.
Thank you for choosing Kit & Kin and for taking the time to share your experience! 😊
Aleksandra
Svar från Kit & Kin
Hi Rachel,
Thank you so much for your lovely review! 💚
We’re delighted to hear you’re happy with the product, delivery and service. Knowing you’ve had a great all-round experience means so much to us.
Thank you for choosing Kit & Kin and for taking the time to share your feedback 😊
Jade
Excellent nappies for my 3 boys.
We have subscribed to their service for months now. I find the fit good on my chunky boys. They’re the only nappy that didn’t leak over night and aren’t more expensive than other “leading brands”. I love that they’re better for the planet as we had to move away from cloth nappies due to housing issues so this was a lovely eco alternative that made us feel less guilty. Thanks.
15 juni 2026
Svar från Kit & Kin
Hi Coral,
Thank you so much for your wonderful review 💚
We’re delighted to hear our nappies have been such a great fit for your three boys and that they’ve kept them dry overnight. It’s also lovely to know our subscription has been working well for your family.
It truly means a lot to hear that our nappies have been a reassuring eco-friendly alternative for you. Thank you for choosing Kit & Kin and for trusting us with your little ones
Jade
I will never go back
We have completely changed to kit and kin for our whole house needs. Non toxic is the way forward. Works amazingly, smells amazing.
I will never go back
4 maj 2026
Omdöme utan inbjudan
Svar från Kit & Kin
Hi Trina,
Thank you so much for your wonderful review! 💚
It truly means the world to us to hear that you've made the switch to Kit & Kin throughout your home. We're so pleased you're enjoying how well our products work and how they smell.
Knowing that our products have earned a permanent place in your home is the biggest compliment we could ask for.
Thank you for your support and for being part of the Kit & Kin family 💚
Carmen
Fabulous baby products
Lovely baby set for newborn. Nicely packaged and arrived quickly. Have only used the magic salve and the baby bath so far but both are lovely to use. The salve has tackled dry baby skin really quickly and effectively. Would highly recommend.
3 juli 2026
Svar från Kit & Kin
Hello H,
Thank you so much for your lovely review! 💚
We're delighted to hear you're enjoying our newborn baby set and that it arrived quickly. It's especially wonderful to know that the Magic Salve helped soothe your baby's dry skin so quickly and that you're loving our Baby Bubble Bath too.
Thank you for your recommendation and for choosing Kit & Kin. Wishing you and your little one all the very best! 😊
Aleksandra
Delivery problems
No problems with the products, technically, but they still haven't arrived. The order was processed on July 3rd, it's 16th today. Evri have said they have the parcel, but they have not delivered it. 8th July, Evri said there was a delay and would try and delivered within 24 hours. An Evri driver has delivered to my property since then, but no sign of my Kit and Kin parcel.
3 juli 2026
Svar från Kit & Kin
Hi Fi,
Thank you for your review. 💚
We are very sorry to hear that you have still not received your order from our courier. We completely understand how frustrating this must be, especially after Evri advised that your parcel would be delivered within 24 hours and you have been waiting since 3rd July.
Somebody from our Customer Care team will be in contact with you shortly via email to look into this and resolve it for you as quickly as possible.
Thank you for bringing this to our attention, and we truly appreciate your patience while we get this sorted.
Fiorela 💚
I love the magic salve. I use it as well!
I love the magic salve. I use it on my son bum but its also great for dry patches and lipgloss!
6 juli 2026
Omdöme utan inbjudan
Svar från Kit & Kin
Hi Steffi,
Thank you so much for your lovely review! 💚
We’re delighted to hear you’re loving the Magic Salve and finding so many uses for it! It’s wonderful to know it’s helping keep your little one’s skin happy, and we love that it’s become a go-to for your dry patches too. 😊
Thank you for taking the time to share your experience and for choosing Kit & Kin! 💚
Jade
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.