I just noticed two charges on my bank statement from Kilo Grupe. I don't even know who these people are. They first started charging me last year apparently. They took the money out through PayPal.... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
What a sham, when you try and call them on it you cannot talk to anyone, only email. They dance around and tell you it was your fault, first they told me once your book is printed they will cancel y... Se mer
Joining Kilo Health was one of my best choices I made lately.Not only it helped me with my diet plan, it let me focus on my daily exercise,I also did manage to loose 5kg ,and that's a big motivation... Se mer
I have never been much of a runner. I was always the person that would be in good shape but not able to run regularly. But thanks to Kilo Health, my workout routine has changed drastically! After hear... Se mer
2,5
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94 omdömen
Ingen aktuell inbjudningshistorik
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Easy to use App, amazing meals!
Very easy to follow app, input all your data of types of food you do and don't want to include and within a couple of hours you have a 2 week plan of tasty keto food!
Had to calculate into my fitness pal of specific items available in my local stores and how their nutritional value varies (such as gouda from one supermarket brand to another), but the app even gives you an option to create a shopping list!!
I'm just over 3 weeks In to my 6 weeks keto diet cut down and I couldn't have done it without this platform, half way through and I feel I'm 80% of my goal!
19 februari 2021
Omdöme utan inbjudan
Scammed
Scammed. Never heard of these people. Just found out they charged my PayPal account three times. One of the PayPal customer service representatives hung up on me after I insisted I had never authorized a subscription with these people (read: NOT helpful).
15 februari 2021
Svar från Nonexistent
Dear Bridget,
Thanks for taking the time to bring this to our attention.
Kilo Health is one of the leading digital health and wellness companies globally, not only attracting talents to join its fast-growing team but also co-founding and accelerating start-ups in a rapidly growing digital health industry.
Since we did not receive any additional information from you, we would appreciate if you could reach out to our support team at hello@kilo.health, so our customer service team could provide you with the right contact and assist you as best as we can!
Have a wonderful day ahead!
Team Kilo.Health
Their products actually works!!
Their products actually works!!! Already recommended to my family and friends.
11 februari 2021
Omdöme utan inbjudan
Great delivery time
Great delivery time. Oliver from customer support has helped me a lot with all my requests. All sorted in time.
9 februari 2021
Omdöme utan inbjudan
I have a subscription with this company…
I have a subscription with this company for a fasting product.
I have been on this for 7 months now and am extremely happy with the results!
9 februari 2021
Omdöme utan inbjudan
I have been charged A$45.99 for…
I have been charged A$45.99 for goodness knows what on Feb.2nd that I did not order. I do not know who Kilo health are . I am disputing this with Paypal
1 februari 2021
Svar från Nonexistent
Hello, Anna,
Thank you for reaching out. We want to get more info so we could investigate. Please reply to our "find reviewer" inquiry with your registration email address.
AVOID AVOID AVOID
Never heard of this company until they took £52 from my paypal account! I am unaware how they got any of my details.
17 januari 2021
Svar från Nonexistent
Hello, Jen
Thank you for showing your concerns. It's clear that you have a subscription to one of our diet apps, which you didn't cancel and it got renewed. Please give us your email address so we could look into it!
Best wishes,
Kilo.health team
This is a .scam my PayPal debited even…
This is a .scam my PayPal debited even though I never subscribed
7 december 2020
Svar från Nonexistent
Hello, Ted
Thanks for stressing this out!
This can't be the case, but let us double-check. Please give us your registration email address so we would have something to work with!
Greetings,
Kilo.Health team
Kilo.Health offered to market my…
Kilo.Health offered to market my product SleepHackMe for me.
They then created fake reviews and fake statistics about effectiveness of the product and started running ads, charging customers and not refunding them before the product was even close to existing in order to "test" if the product would take.
They stated over 14000 people have taken the course. When 0 people have.
They say the course has a 4.8 out of 5 star rating from 358 people when it has zero ratings.
They continued to do this despite my repeated request to stop as this is unethical especially for a medical product.
They put the BBC and business insider logos on the website to trick people into thinking the course has been mentioned there when it hasn't.
They are due to change the site to another name.
Their sleep expert Dr Newman MD does not exist. The picture is fake. The reviews from Caran, John and Rachel are fake. The facebook user reviews are fake.
The CEO, CMO, and my product managers use unethical marketing practices and ignored my requests to stop marketing my product.
5 december 2020
Omdöme utan inbjudan
Svar från Nonexistent
Dear Oliver,
Thank you for your in-depth comment which led our team to take another glance at the situation and, hopefully, make it more clear for both sides.
We tried to reach out to you and sent a few emails. Just in case you haven’t read them yet, we’d really appreciate receiving a reply! It’s way much easier to communicate directly.
Our team would like to point out that we have offered you to advertise your product, which we believe is great and deserves to be discovered by a lot of people who struggle with sleeping issues.
We did charge the customers during the test phase and we are extremely sorry to see that some of them didn’t receive their orders. However, some technical issues occurred causing the deliverability disruption and, sadly, we were not able to fix them right away. We’d like to emphasize that in such situations, our team issues refunds and did issue refunds for customers. Our customer service team is more than happy to assist, especially, in such extraordinary cases which rarely occur, but require special attention.
We also checked our previous communication and found out that all emails received from you have been replied to. Our team is sorry if some of the replies took a little bit longer than expected, however, they were definitely sent. In the future, we’ll make sure to prioritize such correspondence and we’re sorry If that affected our cooperation.
Once we received your request asking us to stop advertising under the name of your brand, we agreed on that and stopped running our ads immediately. To add up, the website is no longer available and can’t be accessed.
Let us apologize for all of this situation which is greatly unpleasant for both sides, and we do hope that this message will help us to receive your reply via email.
I wish I could give no stars
I wish I could give no stars. Don't waste your money! Their exercises are not created by professionals depending on what you are looking for. It is a poorly executed algorithm. They charge a lot for nothing! I am currently disputing them with PayPal.
UPDATE: I won my case against them through PayPal and was refunded. KILO Health flagged this review as fake thinking I didn't purchase it. Just sent the evidence of purchase to Trust Pilot.
4 december 2020
Svar från Nonexistent
Hello,
Thank you for stressing it out.
We want to get more details on it. Please give us your registration email so we could check!
Greetings,
Kilo.Health team
This is a total scam
This is a total scam. They took two lots of money from my bank account 3 months apart. Pay pal would not help to recover the money and they would not refund. Be warned. Update. The second payment was refunded after this review was published. Update. Two months on and i am getting messages to remove this review from Kilo Health through Trustpilot. I wonder how many honest reviews have been removed through this type of intimidation.
25 oktober 2020
Omdöme utan inbjudan
Svar från Nonexistent
Hello, Valerie
Thank you for pointing this out. We'll investigate and contact you through email. Thanks!
Best wishes.
Kilo.Health team
SCAM
SCAM! This company will take money from your account that is completely unauthorised- DO NOT ENTERTAIN ANYTHING TO DO WITH THEM!!
18 oktober 2020
Svar från Nonexistent
Hey there,
Some of our products have subscription services, which renew automatically if not canceled before the end of the initial period. Our apologies if our subscription policy misguided you. Either way, we need your registration email to investigate your case. Please reply to our "find reviewer" request.
Sincerely,
Kilo.Health team
Dire experience
Dire experience, paid for a diet sheet download, never came. No response to any of my messages. Opened a paypal dispute but some how this company could prove I'd been sent it and opened and read it on two occasions. I HAVE NEVER HAD NOR OPENED THIS PRODUCT, they would not send me this evidence. My email account proves this. I have reported this very strange activity
Now in Jan 2021 you respond to a situation where no diet sheet was received, you refund refused from October 2020. May I suggest you check the record of communication and perhaps not ask 4 months later
1 oktober 2020
Svar från Nonexistent
Hello, Dale
Thank you for reaching out. We're so sorry if that was the case. We want to get more info so we could investigate. Please reply to our "find reviewer" inquiry with your registration email address.
Greetings,
Kilo.Health team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.