I have bought from this company before and really loved their products. However, this time when I ordered the necklace did not match the picture shown on the website. I reached out to their customer... Se mer
Företaget har svarat
Ăven om vi inte verifierar specifika pĂ„stĂ„enden eftersom omdömeslĂ€mnarnas Ă„sikter Ă€r deras egna, kan vi mĂ€rka omdömen med en âverifieratââetikett ifall vi kan bekrĂ€fta att en företagsinteraktion har Ă€gt rum. LĂ€s mer
För att skydda plattformens integritet granskas bÄde verifierade och overifierade omdömen av vÄr automatiserade programvara som Àr tillgÀnglig dygnet runt. Tekniken Àr utformad för att identifiera och ta bort innehÄll som bryter mot vÄra riktlinjer, inklusive omdömen som inte Àr baserade pÄ en Àkta upplevelse. Vi Àr medvetna om att vi inte kan lÀgga mÀrke till allt. Det gÄr att flagga sÄdant som du tror att vi kan ha missat. LÀs mer
Det hÀr tycker kunderna
Amazing. Kilkenny Silver range is so pretty and beautiful. I think they recently had a branding / packaging change and the packaging is so pretty, pink and feminine and gorgeous so thatâs what pro... Se mer
Packaged beautifully. My chain came in the normal Kilkenny Silver box, wrapped in matching tissue paper, and in a Kilkenny Silver bag inside the box. This made the package much bigger than expected b... Se mer
I thought initially that the postage was a little high. But it was so worth it! The express delivery meant that I received the gift I had ordered 2 days later & unexpectedly, on a Saturday! It was als... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
We are a family owned jewellery company based in the south east of Ireland in Co. Kilkenny. We stock traditional Irish Celtic sterling silver jewellery and also specialise in contemporary classic sterling silver jewellery. We have sell wholesale and retail and stock outlets in every county in Ireland. Check out our website for more information.
Kontaktuppgifter
Astra Trading Jewellery Ltd, Cappagh, R95PP80, Inistioge, Irland
- kilkennysilver@gmail.com
- kilkennysilver.com
4,3
UtmÀrkt
191 omdömen
Ber kunder att lÀmna omdömen
Detta företag bjuder in sina kunder att lĂ€mna omdömen â oavsett om de Ă€r positiva eller negativa
Har besvarat 33 % av sina negativa omdömen
Svarar vanligtvis efter mer Àn 1 mÄnad
SÄ anvÀnder företaget Trustpilot
Se hur deras omdömen och betyg hÀmtas, betygsÀtts och modereras.
fastest delivery
Ordered 2 necklaces from the website on the 20th of December and I received them the morning of the 22nd of December was honestly the fastest delivery ever
20 december 2024
Svar frÄn Kilkenny Silver
We know how exciting it is to receive new jewellery, so we aim to provide a fast and efficient service to get your Kilkenny Silver pieces to you as quickly as possible! âš We work hard to ensure minimal wait times because we believe you shouldnât have to wait too long to enjoy your new favourites.
Great service, perfect
Great service, beautiful jewellery, quick delivery, perfect packaging, very happy with this company, definitely recommend
18 december 2024
Svar frÄn Kilkenny Silver
We truly appreciate it! Itâs always a pleasure to hear from happy customersâthank you for your support! đđ
Great product fast delivery great priceâŠ
Great product fast delivery great price đđ
16 december 2024
Svar frÄn Kilkenny Silver
Thank you for your lovely comment! Itâs wonderful to know our jewellery is being enjoyed. đâš
Jewellery came very quickly andâŠ
Jewellery came very quickly and beautifully wrapped- fabulous
12 december 2024
Svar frÄn Kilkenny Silver
We pride ourselves on fast and efficient service because we know you canât wait to receive your Kilkenny Silver pieces! âšđ
Absolute đŻ percent
Absolute đŻ percent. I was very lucky the item I ordered online was out of stock and the shop double checked to see if 1 was left and there was.
They called me immediately and were very professional and lovely to deal wit Quick posting & great communication đ đŻ
10 december 2024
Svar frÄn Kilkenny Silver
Thank you so much! We take great pride in delivering professional service, and weâre delighted to hear your positive feedback. đâš
Beautiful bangle
Easy to purchase. Arrived quickly and beautifully packaged. Very pretty and good quality.
9 december 2024
Svar frÄn Kilkenny Silver
Thatâs wonderful to hear! Weâre so glad you had a great experience with us. Thank you for taking the time to share your feedback. đ
Quality earrings, beautifully packaged and quick delivery time! Very impressed!
Bought 2 pairs of childrenâs earrings and they arrived quickly in beautiful packaging . Earrings are fantastic quality - very impressed and will definitely be buying from Kilkenny Silver again!
7 december 2024
Omdöme utan inbjudan
Svar frÄn Kilkenny Silver
Weâre thrilled youâre happy! Your satisfaction is what drives us, and we appreciate your support. đ
Kilkenny Silver success
Kilkenny Silver have an easy to navigate site.
Order dealt with efficiently and easily and delivered without problem.
My purchases look beautiful and of good quality,value for money
29 november 2024
Svar frÄn Kilkenny Silver
So glad you had a great experience! We appreciate your feedback and look forward to serving you again. đ
Very quick delivery
Very quick delivery. Was no problems with it. The product is very good quality and well priced.
20 november 2024
Svar frÄn Kilkenny Silver
We truly appreciate your feedback! Providing a professional and seamless experience is what we strive for, and weâre so happy to hear youâre satisfied. đ
Goods delivered on time and excellentâŠ
Goods delivered on time and excellent quality jewellery.
13 november 2024
Svar frÄn Kilkenny Silver
Your support is truly appreciated! We take great pride in our service, and your kind words make it all worthwhile. đ
Frustrated
I have never been so frustrated with a company. I bought two necklaces online and only received one. After many attempts to email, I have yet to receive a response. There is no phone number to call. I would not recommend ordering anything from this company.
I did receive a response from Kilkenny and they are sending my second necklace today. I wish they would have responded quicker but hopefully it will be good now.
20 oktober 2024
Svar frÄn Kilkenny Silver
Hi Barb, I am sorry to see your review as I had said in my last email to you that it was a simple mistake made on our side and that I would send you the second necklace no problem. The second necklace has been sent. Please be paitent for it to arrive as it may take a few days to get to the USA from Ireland.
I received a pair of your earrings as aâŠ
I received a pair of your earrings as a present, I liked them so much that I looked to see if you had a matching pendant and you did so I ordered that and received it today and it didnât disappoint me. I never ordered from you before and would highly recommend your company.
21 oktober 2024
Svar frÄn Kilkenny Silver
Thank you so much for you kind review, we are so happy that like our products.
Sweet and Affordable
Very pretty matching jewellery that seems to be well made and all at affordable prices.
4 oktober 2024
Svar frÄn Kilkenny Silver
Thanks you for you review. Our goal is to provide our customers with a variety of high quality affordable products.
Svar frÄn Kilkenny Silver
Thank you so much.
I was waiting no time for my purchaseâŠ
I was waiting no time for my purchase of child's daisy chain and matching earrings they are so beautiful đ
7 oktober 2024
Svar frÄn Kilkenny Silver
Thanks for your review.
Non-existent customer service
Order shipped to the wrong address. Have made multiple attempts to contact them to address the matter and have received no response. I can't recommend this company based on that experience, unfortunately.
9 september 2024
Svar frÄn Kilkenny Silver
Sorry Clodagh but this is the first time I can see that there was an issue with your address, I can't understand where your emails have gone. I can see your order was delivered.
Great service and very personableâŠ
Great service and very personable staff. Dan in Kilkenny Silver went over and above all expectations to sort out gifts for me when it was discovered the items I had ordered were out of stock. Really appreciated the effort and the gesture. Very sound!
17 september 2024
Speedy delivery Beautifully presentedâŠ
Speedy delivery Beautifully presented high quality gift Thrilled with my purchase
16 september 2024
First Class Service.
I am absolutely delighted with the pendant and bracelet i purchased from you love the presentation boxes My niece and nephew in USA Will be delighted to get these gifts from Ireland ,easy to use website and fast delivery.Thanks again .
10 september 2024
Exceeds expectations
Easy process, goods arrived when specified. As they are a present haven't opened them.
30 augusti 2024
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