I have bought from this company before and really loved their products. However, this time when I ordered the necklace did not match the picture shown on the website. I reached out to their customer... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Amazing. Kilkenny Silver range is so pretty and beautiful. I think they recently had a branding / packaging change and the packaging is so pretty, pink and feminine and gorgeous so that’s what pro... Se mer
Packaged beautifully. My chain came in the normal Kilkenny Silver box, wrapped in matching tissue paper, and in a Kilkenny Silver bag inside the box. This made the package much bigger than expected b... Se mer
I thought initially that the postage was a little high. But it was so worth it! The express delivery meant that I received the gift I had ordered 2 days later & unexpectedly, on a Saturday! It was als... Se mer
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Företagsinformation
Skrivet av företaget
We are a family owned jewellery company based in the south east of Ireland in Co. Kilkenny. We stock traditional Irish Celtic sterling silver jewellery and also specialise in contemporary classic sterling silver jewellery. We have sell wholesale and retail and stock outlets in every county in Ireland. Check out our website for more information.
Kontaktuppgifter
Astra Trading Jewellery Ltd, Cappagh, R95PP80, Inistioge, Irland
- kilkennysilver@gmail.com
- kilkennysilver.com
4,3
Utmärkt
191 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 33 % av sina negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Product did not match picture on website
I have bought from this company before and really loved their products. However, this time when I ordered the necklace did not match the picture shown on the website. I reached out to their customer care team via email. And I have received no reply. I'm extremely disappointed.
Edited on 14/09/2026- I have since recieved a reply and refund for the necklace. I'm still disappointed that I cannot get the necklace I ordered. The bracelet in the order was very good, no issues.
8 september 2026
Svar från Kilkenny Silver
Hi Lisa,
I hope you are well. Yes, we received your email, and we did respond. I have issued a refund for that necklace, as the other one is not in stock. I hope you were happy with the bracelet in your order, as there is no mention of this in your review. Many thanks.
Bought the moon and back chain for my…
Bought the moon and back chain for my daughter. Couldn’t be happier with the quality and packaging. Great value for money
20 augusti 2026
Svar från Kilkenny Silver
Thank you for your positive feedback Philip.
It was a gift for my 11 year old…
It was a gift for my 11 year old granddaughter and the box that it came in was beautiful - pink with a gold bow. She loved the box as much as the gift.
22 juli 2026
Svar från Kilkenny Silver
We are so happy that you loved the product.
Beautiful necklace and good customner…
Beautiful necklace and good customner service. Very pleased
2 juli 2026
Svar från Kilkenny Silver
Many thanks
I love the earings
I love the earings. It was a gift to myself but the packaging was perfect for a gift, so pretty & professional.
Thank you. I will definitely be shopping again 👍
12 juni 2026
Svar från Kilkenny Silver
Thank you so much
Beautiful Jewelry
Beautiful Jewelry, easy online ordering and fast delivery to the UK, plus a very welcome surprise gift!
Thankyou
6 juni 2026
Svar från Kilkenny Silver
You are so welcome. Thank you.
Ordered silver harp stud earrings on…
Ordered silver harp stud earrings on March 1st 2026. As of today still haven’t received. Sent multiple emails, no response. Buyer beware, DO NOT order online from here, scam.
1 mars 2026
Omdöme utan inbjudan
Svar från Kilkenny Silver
Hi Ann-marie,
We are sorry to see your review. The last update we had was that the items had arrived.
Excellent customer service and beautiful jewelry!
I ordered the Intricate Celtic Trinity Pendant with Large Emerald Cubic Zirconia in Yellow Gold (€54 plus €12 shipping, Order #14694) back on April 1st. While the necklace took a bit of time to arrive and wasn't quite the right fit for my girlfriend, the customer service that followed was absolutely exceptional.
Clare stepped in and handled the exchange process quickly and flawlessly. Thanks to her outstanding professionalism, the exchange was completely hassle-free, and we are both incredibly happy with the final piece. I highly recommend Kilkenny Silver, especially for their brilliant customer care. Thank you, Clare!
24 april 2026
Omdöme utan inbjudan
Svar från Kilkenny Silver
We are so happy to know you had a positive experience.
Never received my order and no contact from Kilkenny Silver
I ordered a bracelet from Kilkenny Silver on the 23rd February 2026 and still haven't received it almost 4 weeks later. I have emailed and messaged them a number of times to find out if they can investigate what has happened and have never had a reply. I won't be using them again.
16 mars 2026
Omdöme utan inbjudan
Absoutely delighted with product…
Absoutely delighted with product packaging and prompt delivery
3 mars 2026
Omdöme utan inbjudan
Highly recommend
My daughter has recently got her ears pierced, and was delighted to pick and receive her new earrings. Great choice and speedy delivery.
22 december 2025
Never received my item.
3 december 2025
My chain broke and I emailed to report…
My chain broke and I emailed to report it and I haven't heard a word back.very poor customer service and I.m not a bit happy 😢
8 december 2025
Nice product and well packaged and…
Nice product and well packaged and reasonably priced
29 december 2025
Hi I received an order before Christmas…
Hi I received an order before Christmas and when I opened it for Christmas presents there was an pair of earrings missing. I sent an email that day no response and have sent 2 follow up emails and still no response. Very disappointed ☹️
19 december 2025
Omdöme utan inbjudan
Really fast delivery and get products
Treated myself in the sales and the 2 bracelets are absolutely gorgeous and had really fast delivery
19 december 2025
Order has not arrived
Ordered a pair of earrings for Christmas it is now the 5th of January and still no earrings and no response from the company to enquiry and no refund be careful ordering from this company
11 december 2025
Svar från Kilkenny Silver
Hi Margaret,
I hope you are well. We have not received any correspondence from you redarding this issue. We sent your order on the 11th December but the tracking only updates until it left Ireland. I have sent you the tracking history via email.
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