Really disappointed with their Customer Service. Ordered some items to support a local charity and I have no idea where they have been delivered, but certainly not to the delivery address. Can't con... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I purchased some “refurbished” Airpods from KF Direct last year. They broke within 3 months (battery died and the mechanisms of the airpod was hanging off, despite light usage) and I was issued with a... Se mer
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Second time to purchase refurbished AirPod pros from this company and I can honestly say I’ve been more than impressed. Very reasonable prices and a genuine product that works well. Very speedy delive... Se mer
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KF-Direct provided excellent service in helping me to find the correct replacement cable for my in-house display connected to my smart meter. Neither Eon nor the smart meter manufacturer could be... Se mer
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Företagsinformation
Skrivet av företaget
KF Direct is a UK-based online retailer specializing in stylish, energy-efficient indoor and outdoor lighting solutions, including ceiling lights, wall lights, solar lights, festoon lights, and decorative lighting for homes and gardens. The company focuses on offering high-quality products at competitive prices, helping customers create beautifully illuminated living spaces with ease.
Kontaktuppgifter
55 Longsmith Street, , GL1 2HT, Gloucester, Storbritannien
- +44 1452 26 0075
- sales@kfdirect.co.uk
- kfdirect.co.uk
3,5
Medel
857 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
This is the second time I have used KF…
This is the second time I have used KF Direct and have been impressed from my first visit hence why I have purchased again . The service and prompt delivery was exceptional and will be using you again
31 augusti 2022
Omdöme utan inbjudan
Svar från KFDirect
Dear Roland,
Thank you so much for your review :)
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Nice ear’s pads
8 september 2022
Omdöme utan inbjudan
Svar från KFDirect
Dear George,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Svar från KFDirect
Dear Nikolas,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Easy to navigate website and place an…
Easy to navigate website and place an order. Arrived quickly. Good products and info
6 september 2022
Omdöme utan inbjudan
Svar från KFDirect
Dear Amy,
Thank you so much for your review :)
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Quick delivery and great item
6 september 2022
Omdöme utan inbjudan
Svar från KFDirect
Dear Jonathan,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Refurbished air buds excellent
Refurbished air buds excellent.
Delivery and presentation also excellent.
What more can I say? Top seller.
6 september 2022
Omdöme utan inbjudan
Svar från KFDirect
Dear Allistar,
Thank you so much for this valuable 5-Star review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Excellent Customer Service
Had a problem with goods that I ordered, spoke to customer services and goods were exchanged straight away.
Would 100% buy from here again.
5 september 2022
Omdöme utan inbjudan
Svar från KFDirect
Hi,
Thank you so much for your review :)
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Fast efficient service from easy…
Fast efficient service from easy ordering to delivery. Would definitely buy from here again.
5 september 2022
Omdöme utan inbjudan
Svar från KFDirect
Dear Ava,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Would recommend
Order came really quickly and exceeded expectations
2 september 2022
Omdöme utan inbjudan
Svar från KFDirect
Hi,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Awful experience
Awful experience. Paid for next day delivery and they didn’t even dispatch it in time. Came two days late.
Advertised as “AirPods pro” what arrived are “earbuds pro”. Very misleading advertising including the photos used
Awful customer service. One line answers that are of no help
Buyer beware
31 augusti 2022
Svar från KFDirect
Hi,
We apologize but the delay was due to Royal Mail's strikes going on.
It is clearly mentioned in the item listing that these are seller refurbished and we always encourage our customers to thoroughly read the description before placing the order.
We already have sent the prepaid return shipping label to you so that you can send the item back to us.
All of your queries are replied back with appropriate replies on time, please let us know if you require any further assistance.
Kind regards
Dave
Customer Care
Very good and received my items on time
31 augusti 2022
Omdöme utan inbjudan
Svar från KFDirect
Dear Laila,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Purchased the "Refurbished Air Pods 3rd…
Purchased the "Refurbished Air Pods 3rd Generation with Wireless Charging Case | 1 Year Seller Warranty | Repacked By Yesido". Paid for next day delivery @ £7.99 and the parcel arrived as promised.
However. These air pods are NOT Apple, notice how they do not use the word "Apple" in their description and call them "Air pods" instead of "Airpods". The items are sold as "refurbished" yet every part of the item is branded "Yesido" - Made in China. "Repacked By Yesido" gives you the impression that it is just the packaging were talking about? Very misleading.
When I contacted them to suggest these were not an Apple product at all, they responded by telling me they are "seller refurbished and seller replaces the under performing parts with best available grad A parts", well is this the entire thing then? None of the visible areas were genuine Apple. I would therefore suggest that this is an aftermarket product with MAYBE some genuine apple parts inside, which ones? Hard to know really...
They refunded me minus the costly next day delivery charge... No option to use Paypal or other payment options other than direct bank details into the website so no much option to argue what I believe to be quite fraudulent product and website.
£7.99 out of pocket and moral of the story, pay a bit more and buy Apple products from a trusted retailer!
18 augusti 2022
Svar från KFDirect
Hi,
Please note that it is clearly mentioned in the advertisement and we encourage our customers to thoroughly read the description before placing the order.
the delivery charges are charged by the courier company for the services they have provided and we have issued full refund to you for the amount you have paid us for the product.
Please let us know if we can assist you further.
Kind Regards
Dave
Emergency ReadyEasy web site to use and service very…
Easy web site to use and service very good. Would purchase again in the future.
29 augusti 2022
Omdöme utan inbjudan
Svar från KFDirect
Dear Nancy,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Svar från KFDirect
Dear Pne,
Thank you so much for this valuable 5-Star review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Dave
Customer Relations
The converter was as expected and…
The converter was as expected and arrived quickly, so I can now use my favourite headphones with a tablet.
29 augusti 2022
Omdöme utan inbjudan
Svar från KFDirect
Dear Paul,
Thank you so much for your review :)
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Excellent
Like the customer services and the service if this company
29 augusti 2022
Omdöme utan inbjudan
Svar från KFDirect
Dear David,
Thank you so much for your review :)
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Decking screws and jig
Item as described. Delivered quickly. Best price I could find. Would use again.
29 augusti 2022
Omdöme utan inbjudan
Svar från KFDirect
Dear Tim,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Svar från KFDirect
Dear George,
Thank you so much for this valuable 5-Star review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Great service and support when needed
26 augusti 2022
Omdöme utan inbjudan
Svar från KFDirect
Hi,
Thank you so much for your review :)
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Good customer service
Really good help getting my necklace after it got lost in the mail. Once called up they sent another one straight away came next day.
26 augusti 2022
Omdöme utan inbjudan
Svar från KFDirect
Dear Faller,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
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