The locksmith spent a long time trying to find a way to repair or replace an old system on an aluminium door. Unfortunately she was unable to source spare parts or replacement but managed to somehow... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
When my husband left his housekeys in the back of an Uber, Keytek Locksmiths responded quickly to my request for a full lock change! Their operative was friendly and professional, and did a great job.... Se mer
Efficient competent service from keytek- could have come same day but that was a bit more expensive. They replaced my front door yale lock that had stuck in the locked position. Arrived in the time... Se mer
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A very thorough, professional & friendly service. Call handler was very helpful. Clearly explained charges. And that they’d call 10 mins ahead of the technician arriving, which they did. The technic... Se mer
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Företagsinformation
Skrivet av företaget
Keytek® Locksmiths are the largest National Locksmith providing a Local Emergency Locksmith services across the UK... No matter where you are, we have Local Mobile Locksmith Engineers in your area. When you need to use a Local Emergency Locksmith you want to be confident you are using someone who is credible, trustworthy, and, equally as important, cost-effective. Keytek® Locksmiths has been established since 1997 and provides only the highest levels of customer service, offering local mobile emergency locksmith work as well as pre-booked jobs across the UK. Whether you are locked out, moving house, office, or simply need to update your security, our local mobile locksmiths will be there to help you.
Keytek® Locksmiths... “Bringing security to your door”.
Skrivet av företaget
- At Keytek® we pride ourselves on being able to provide the best possible service we can to our customers, feedback is very important to us. If you would like to comment on any area of the service you have received we’d like to hear from you.
12 Months Warranty on all parts fitted!
Have an issue with a part we've fitted? We will come back to rectify it for free!
Every part we fit comes with a 12 month warranty. Give us a call if you are having an issue with a part that we've fitted and if it's still under the warranty we will come out and rectify the issue for you with no charge.
Kontaktuppgifter
Unit 6 Acorn Business Park, Poole, Dorset, BH12 4NZ, Poole, Storbritannien
- 0800 046 7845
- enquiries@keytek.co.uk
- keytek.co.uk
Call Us Today!
4,6
Utmärkt
6 tn omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very happy and satisfied
Very happy and satisfied, guy that came explained everything perfectly, very professional.
5 december 2025
Svar från Keytek® Locksmiths
Good Afternoon!
Thank you for your feedback!
We are delighted to hear that our engineer was knowledgeable and provided a professional service!
We are here if you ever need to use us again.
Kind Regards
Keytek Locksmiths
Response as promised and quick but…
Response as promised and quick but extremely high prices £185.00 for a spray of lubricant and a new lock barrel with a thumb screw on the inside.
28 november 2025
Svar från Keytek® Locksmiths
Good morning,
Thank you for leaving a review. We're glad to hear we got to you nice and quickly, but appreciate your comments regarding costs. We ensure that our costs are in-line with industry standards, but appreciate that this is no small expense.
If you would like to discuss your concerns further, please do get in touch.
Kind regards,
Keytek Locksmiths
Svar från Keytek® Locksmiths
Good Afternoon!
Thank you for your feedback!
We are delighted to hear that we were able to provide a friendly and efficient service.
Please don't hesitate to contact us should you need locksmithing services in the future.
Kind Regards
Keytek Locksmiths
Work was completed quickly
Work was completed quickly, although one door was the main issue, the locksmith checked and sorted the other two doors.
1 december 2025
Svar från Keytek® Locksmiths
Good Afternoon!
Thank you for taking the time to leave us feedback.
We are pleased to hear that the work carried out was done so quickly and that the engineer was able to sort out the problems with your other doors!
We are here if you need us again!
Kind Regards
Keytek Locksmiths
Fast & efficient 0
Appointment was between 09.00-10.00
Locksmith arrived 09.10 fast efficient service
1 december 2025
Svar från Keytek® Locksmiths
Good Afternoon!
Thank you for taking the time to leave us a review.
We are delighted to hear that we were able to provide a quick and efficient service.
Kind Regards
Keytek Locksmiths
Fantastic!
The phone was answered pretty promptly and the young lady explained the procedure. There was obviously a wait but not too long and as promised they phoned me when they were 10 minutes away. He quickly surveyed the scene and even quicker opened the door - no damage at all. Payment was easy and I was more than grateful. Lesson learned!
28 november 2025
Svar från Keytek® Locksmiths
Thank you so much for your lovely review! We’re really glad to hear that our team kept you updated, arrived as promised, and were able to get you back inside quickly and without any damage. We know how stressful these situations can be, so it’s great to hear that everything went smoothly from start to finish.
Kind regards,
Keytek Locksmiths
Yale lock replacement
From my initial call to completion of the job was less than 3 hours.
The receptionist was friendly and most competent, and the operative (whose name escapes me) was perfect
4 december 2025
Svar från Keytek® Locksmiths
Thank you for taking the time to leave such a positive review! We’re delighted to hear that the whole process — from your initial call to the completion of the job — was handled quickly and smoothly. It’s great to know our customer service team made a good impression and that our engineer provided a perfect service.
We really appreciate your feedback and are always here if you need us again in the future.
Kind regards,
Keytek Locksmiths
called for a key in harrogate where…
called for a key in harrogate where they advertise and yet they dont even service this area. waste of time
5 december 2025
Omdöme utan inbjudan
Svar från Keytek® Locksmiths
Good afternoon,
Thank you for your feedback and we’re sorry for the frustration caused. We do cover the Harrogate area for locksmith services, including attending your property and changing the lock if needed. However, not all of our engineers carry key-cutting equipment on board, so we’re unable to offer on-site key duplication.
Any new lock fitted would come with 2–5 keys depending on the type of lock, but we appreciate this may not have met your needs on this occasion.
Kind regards,
Keytek Locksmiths
Prompt
Came within a couple of hours. Polite and efficient.Only took 15 mins to fix the problem.
4 december 2025
Svar från Keytek® Locksmiths
Thank you for your review! We’re glad to hear our engineer arrived promptly and was able to resolve the issue quickly and efficiently. We really appreciate your feedback and are always here if you need us again.
Kind regards,
Keytek Locksmiths
Fantastic Service from Keytek
Fantastic Service from Keytek. Arrived promptly. Two locks changed in no time. Would highly recommend.
4 december 2025
Svar från Keytek® Locksmiths
Thank you so much for your fantastic review! We’re delighted to hear that our engineer arrived promptly and had both locks changed quickly for you. Your recommendation means a lot to us.
Kind regards,
Keytek Locksmiths
Extremely efficient service and came…
Extremely efficient service and came within a couple of hours too. Highly recommend and reasonable price too
4 december 2025
Svar från Keytek® Locksmiths
Thank you for your great review! We’re really pleased to hear that you found our service efficient, timely, and reasonably priced. Your recommendation means a lot to us.
Kind regards,
Keytek Locksmiths
When my composite door slipped out of…
When my composite door slipped out of alignment I tried to adjust it myself but managed to make the problem worse, so that the door was now unlockable.
Keytek were very helpful and arranged for a locksmith to visit within hours. Stefan made some adjustments so that the door would now lock, although the alignment problem persists and I shall have to seek help from a composite door maintenance firm.
3 december 2025
Svar från Keytek® Locksmiths
Thank you for taking the time to leave us a review. We’re glad to hear our team were able to arrange a swift visit and that Stefan managed to get your door locking again. We’re sorry the underlying alignment issue couldn’t be fully resolved during the appointment, as some composite door problems do require specialist hardware or maintenance.
If you need any further assistance or advice while arranging the next steps, please don’t hesitate to get in touch — we’re always here to help. Thank you again for choosing Keytek!
Kind regards,
Keytek Locksmiths
Efficient
Booking was easy, efforts were made to find us a booking time according to our work schedule, worker called 10 min before arrival, came within the expected timeframe , was polite, did his work quietly, explained the problem and fixed it. Would help to be able to pay by bank transfer or contactless.
3 december 2025
Svar från Keytek® Locksmiths
Thank you so much for your thoughtful review. We’re delighted to hear that the booking process was smooth and that our engineer arrived on time, worked efficiently, and clearly explained the issue and solution. We really appreciate your feedback regarding payment options — this is valuable input, and we’ll be sure to pass it on to our team for review.
If you ever need our help again, we’re always here for you. Thank you for choosing Keytek.
Kind regards,
Keytek Locksmiths
Svar från Keytek® Locksmiths
Thank you for your kind review! We’re delighted to hear you found our service efficient and quick. If you ever need assistance again, we’re always here to help. Thank you for choosing Keytek.
Kind regards,
Keytek Locksmiths
Highly recommend
Super quick response, very reasonably priced service to change our broken lock. Highly recommend their company. Professionally dealt with from the call handler to the locksmith.
1 december 2025
Svar från Keytek® Locksmiths
Thank you so much for your wonderful review. We’re really pleased to hear that you found our response quick, our pricing fair, and our service professional from start to finish. It’s great to know you’d highly recommend us.
If you ever need our help again, we’re always here for you. Thank you for choosing Keytek.
Kind regards,
Keytek Locksmiths
Very helpful and very prompt when our…
Very helpful and very prompt when our lock failed. Came out within the hour
28 november 2025
Svar från Keytek® Locksmiths
Thank you so much for your review! We’re really glad we could help and get to you quickly when your lock failed. If you ever need us again, we’re always here to help!
Kind regards,
Keytek Locksmiths
Avoid
Asked them to fix my dodgy door handle and lock which sometimes locks us inside our flat.
Confirmed with them that they could do everything in one go, and that they would come with everything needed to make the repairs.
They showed up without the parts to change the door handle.
They changed the locks.
When I asked if there were different types of locks, and for recommendations, they struggled to recommend anything...
They installed a new basic lock.
Not even 3 hours after their visit, we locked ourselves in again.
Communication before, during and after the appointment was just terrible.
1 december 2025
Omdöme utan inbjudan
Svar från Keytek® Locksmiths
Thank you for taking the time to leave a review. We’re genuinely sorry to hear that your recent experience did not meet your expectations. We always aim to communicate clearly and complete repairs in a single visit wherever possible, and we apologise that this wasn’t achieved on this occasion.
Our locksmith offered to return immediately to resolve the issue, but we fully respected your decision to decline this. The job required additional work and the correct parts to be ordered; however, you chose to cancel the follow-up visit and confirmed by phone that you were happy to leave things as they were as long as your deposit was refunded — which has already been processed.
If you would like to discuss anything further, please don’t hesitate to get in touch. We’re always here to help and would welcome the opportunity to address any remaining concerns.
Kind regards,
Keytek Locksmiths
Svar från Keytek® Locksmiths
Thank you for your review! We’re pleased to hear everything was quick to organise and that our communication kept things easy. If you need our help again, we’re always here.
Kind regards,
Keytek Locksmiths
Svar från Keytek® Locksmiths
Thank you for your kind words! We’re delighted to hear you were happy with the service and the capability of our locksmith. We really appreciate your feedback—many thanks!
Kind regards,
Keytek Locksmiths
Response to call and service
the response to call, the follow up time, the communication and the overall service was flawless
27 november 2025
Svar från Keytek® Locksmiths
Thank you for such a wonderful review! We’re so pleased to hear that our response time, communication, and overall service were flawless for you. We truly appreciate your feedback and are always here if you need us again.
Kind regards,
Keytek Locksmiths
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