Good range of products and competitively priced. Service was excellent and the Ark Tamo key safe is of very high quality. Fitting is straightforward for someone with basic DIY ability. Ensure you offe... Se mer
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Det här tycker kunderna
Delivery fast as promised. Well packaged. Really solid looking piece of kit. Awaiting installation call out to affix, happy to update review to reflect experience there but i suspect it will be smoo... Se mer
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Overall, very good. Just one small issue in that the battery operated light element within my new arc tamo pro seems a bit temperamental. I’ve tried using a new coin battery but it still doesn’t seem... Se mer
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Great customer service - friendly and helpful. Didn’t pay for next day delivery but the Keysafe I ordered came next day anyway with plenty of updates about delivery time. The C500 Pro looks a very s... Se mer
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Företagsinformation
- Butik med säkerhetsutrustning
- Butik med säkerhetsprodukter och kassaskåp
- Vaktbolag
- Leverantör av säkerhetssystem
Skrivet av företaget
The Key Safe Company is the UK’s leading distributor of secure, quality and effective key safes and key management solutions. Since 1996, we have dedicated ourselves to provide the very highest quality products and services, introducing the first police preferred, Secured by Design approved key safes to the UK market. Today, Key Safe are proud to be a King’s Award for Enterprise 2026 winner in the Innovation category, recognising its ongoing commitment to pioneering breakthrough security solutions that advance the industry. Trustpilot's independent customer feedback system provides authentic reviews about The Key Safe Company and our range of key safe products.
Outstanding customer support
Skrivet av företaget
- We're commited to our customers!
- Need help and advice choosing a product? Our friendly team is here to help, whatever your question or query.
Free delivery available
FREE delivery available on orders over £30
Receive FREE delivery in 2-4 business days on all orders over £30.
Next working day mainland delivery, available for £4.99 on orders placed before 3pm GMT.
Kontaktuppgifter
Unit 4-5 Nunnery Park, WR4 0SX, Worcestershire, Storbritannien
- 03303630303
- hello@keysafe.co.uk
- keysafe.co.uk
4,8
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Expensive but absolutely worth it!
Tamo Ark Key Safe purchased by me and now in daily use. No doubt the best key safe on the market and you do get what you pay for. I contacted "customer service" with a couple of comments and the response was helpful and immediate.
Highly recommended.
14 april 2026
Omdöme utan inbjudan
Svar från The Key Safe Company
Thank you, Les, for your fantastic review and recommendation. We’re delighted to hear that your Tamo Ark Key Safe is now in daily use and proving to be worth the investment. We truly believe in offering quality, security and reliability, so it’s great to know that came across in your experience.
We’re also pleased our customer service team could assist you quickly and helpfully. Your feedback means a great deal to us, and we really appreciate you taking the time to share it.
I contacted Keysafe regarding my…A Satisfied Customer
I contacted Keysafe regarding my multiple order
Their response was quick and reassuring
I was very happy with the instruction given and returned the unwanted items
I necessarily i would make other purchases from this company.
10 april 2026
Omdöme utan inbjudan
Svar från The Key Safe Company
Hi Jasinth,
Thank you so much for taking the time to leave us a review 😊
We’re really glad Natalia was able to get back to you quickly and help put your mind at ease after the mix-up with the multiple orders. It’s always a bit stressful when that happens, so it’s great to hear you felt reassured and supported throughout 👍🔐
Even though the returns needed to go via Amazon in this case, I’m pleased everything was clearly explained and you were able to get it sorted without hassle.
Really appreciate your kind words — and we’d be delighted to help again anytime you need us in the future 😊
Svar från The Key Safe Company
Hi Sue,
Thank you so much for taking the time to leave us a review as well as a great CSAT score — we really appreciate it 😊
I’m glad we were able to come back to you quickly and point you in other directions to try, especially with something as tricky as a mystery key safe code after moving into a new place! 🏡🔐
And yes… a little shoutout for our Evie AI too! She loves answering in lightning speed 😄🤖
Svar från The Key Safe Company
Hi Hazel,
Thanks so much for your lovely review 😊
Really glad to hear everything was easy to order and arrived promptly — that’s exactly how it should be! 📦✨ And great choice going for the fitting pack too; always handy to have everything ready to go in one go rather than hunting around mid-install! 🔧😄
We really appreciate you taking the time to leave feedback. If you ever need anything else, we’re always happy to help.
Great all round service from order till…
Great all round service from order till delivery
16 mars 2026
Svar från The Key Safe Company
Hi Elaine,
Short, sweet, and we love to hear it — thank you! 😊
I’m so pleased everything went smoothly from order to delivery, that’s exactly what we aim for every time (no drama, just dependable service!). 📦✨
Really appreciate you taking the time to leave a review, and if you ever need anything else, we’re always here to help.
First time I have used this company - Good impression.
First time I have used this company, and I was after what I thought was an obscure item. A weather cover for an external key safe! I ordered two to replace two broken 10 year old ones, and had delivery for £4. 3 days later I had them in my hand.
9 april 2026
Svar från The Key Safe Company
Hi Martin,
What a great first impression to make — we’ll happily take that, thank you! 😊
Love that your key safes are still going strong after 10 years… clearly built to last, even if the weather covers eventually decide they’ve had enough of the British climate! 🌧️😄
I’m glad we could get the replacements out to you quickly too — and I promise, not obscure to us at all… we’ve always got those tucked away and ready to go!
Thanks again for taking the time to leave a review, and hopefully we’ll see you again (though maybe not for another 10 years!).
Although the item I wanted was out of…
Although the item I wanted was out of stock they found an ex display one in mint condition. Great friendly service
9 april 2026
Svar från The Key Safe Company
Hi Adam,
Thanks for the lovely review — we do like a good “hidden gem” moment! 😊
I’m really glad the team were able to track down an ex-display padlock for you and that it arrived in tip-top condition. It may not be one we sell often, but it’s nice to know it found the right home! 🔐
Appreciate your kind words about the service too — we’ll always do our best to go the extra mile (or have a good rummage in the cupboard when needed!).
Great product backed by outstanding…
Great product backed by outstanding customer support
16 mars 2026
Svar från The Key Safe Company
Hi David,
Now that’s a combo we love to see — a great product and great support to back it up! 😊
I’m sorry the illumination module gave you a bit of a hiccup to start with, but I’m really pleased Natalia was able to get things sorted quickly for you. I’ll make sure your kind words are passed on to her — she’ll be chuffed! ⭐
Thanks again for taking the time to leave a review, it really does mean a lot. If you ever need anything down the line, you know where we are.
Easy ordered
Easy ordered, sadly Royal Mail was extremely slow delivering. Certainly will use again.
7 april 2026
Svar från The Key Safe Company
Hi David,
Thanks so much for taking the time to leave us a review — really glad to hear the ordering process was nice and easy! 😊
Sorry to hear Royal Mail took the scenic route with your delivery… even the smallest screws shouldn’t take a grand tour before arriving! 🐌📦
We really appreciate your patience, and it’s great to hear you’d happily use us again — we’ll be ready and waiting (hopefully with a slightly speedier postie next time!).
A speedy and very helpful response
I needed a code-changing tool for a key safe. A virtual assistant responded within a minute of my emailing and once I’d identified which model the key safe is they agreed to send me two of the tools free of charge. An impressively speedy & helpful response.
7 april 2026
Omdöme utan inbjudan
Svar från The Key Safe Company
Hi David,
Thank you so much for your kind words!
We’re really pleased to hear that you had such a positive experience with our virtual assistant and that we were able to help quickly. Providing a fast and helpful service is something we always aim for, so it’s great to know this came across.
If you need anything else in the future, please don’t hesitate to get in touch – we’re always happy to help 😊
A really good key safe
A really good key safe, it's very sturdy, and with excellent installation instructions
2 april 2026
Svar från The Key Safe Company
Hello
Thank you so much for your kind feedback! We’re really pleased to hear that you found the key safe sturdy, that’s exactly what we aim for.
It’s great to know the product met your expectations, and we really appreciate you taking the time to share your experience.
Many thanks
TKSC
Svar från The Key Safe Company
Hi there,
Thank you for your kind words! We’re really glad to hear you found the service efficient, friendly, and helpful – that’s exactly what we strive for.
Many thanks
TKSC
This is my second purchase
This is my second purchase. The original one replaced one installed by my local authority to care for my elderly mother. When she died they removed it and I purchased exactly the same model as I found it useful and very well made. However, when I moved house I had to leave it behind so the new owners could access the house. My new home didn't have a key safe so I purchased this one. The service was really good and it was delivered within two days. I sometimes leave my dog in the house alone, I worry incase I have an accident or can't get back to feed him. Knowing I can ring my neighbour and they can use the code to take care of him gives me peace of mind.
2 april 2026
Svar från The Key Safe Company
Hello.
Thank you so much for taking the time to share your experience – and for choosing us again, it really does mean a lot.
We’re so glad to hear that the key safe has continued to be useful for you across different homes, and that you’ve found it to be well made and reliable. It’s also great to know the delivery and service met your expectations.
Your reason for having one really resonated with us too – having that extra peace of mind, whether it’s for loved ones or even making sure your dog is looked after if something unexpected happens, is exactly why these products matter.
Thanks again for your continued support, and if you ever need anything in the future, we’re always here to help.
Many thanks
Matt
Very fast delivery and the key box…
Very fast delivery and the key box seems great, instructions were clear
24 mars 2026
Svar från The Key Safe Company
Hi Imogen,
Thank you for your lovely review!
We’re really pleased to hear your order arrived quickly and that you found the instructions clear and easy to follow. It’s great to know the key box has made a good first impression.
If you need any help getting set up or have any questions, we’re always here to help!
Svar från The Key Safe Company
Hi Ben,
Thanks so much for the 5 stars! 🌟
We’re really pleased to hear you’re happy with your ark Tamo key safe and that the installation was carried out efficiently – that’s exactly the combination we aim for. Solid product, smooth setup… sounds like everything was locked in nicely! 🔐😄
Appreciate you taking the time to leave a review, Ben – it means a lot to us.
Svar från The Key Safe Company
Hi Barry,
“Happy Customer” – now that’s exactly what we love to hear! 😄
Thanks so much for the 5 stars and your kind words. We’re really glad the replacement weather cover for your Slimline key safe hit the mark and that everything went smoothly. Sounds like we’ve got things… well covered! ☔🔐
Appreciate you taking the time to leave a review, Barry – it means a lot to us.
Excellent product to install and user…
Excellent product to install and user convenience. Highly recommended.
2 mars 2026
Svar från The Key Safe Company
Hi Mark,
Thanks so much for your 5-star review! 🌟
We’re thrilled to hear you found the ark Tamo key safe both easy to install and convenient to use – that’s exactly what we aim for. It’s great to know it’s earning its stripes in your home 🔐💪
Really appreciate you recommending us too – nothing beats a happy customer spreading the word! 😄
It's all good
The product is great. The construction is solid, the appearance displays strength and overall the Key-safe emits might. Just the kind of expression required if the Safe is exposed, and open to view.
The 'fitting of' and the 'setting up' of the Safe came with clear operating instructions.
Also the package was delivered remarkably quickly, thank you, to the delivery service involved.
2 mars 2026
Svar från The Key Safe Company
Hi Colin,
“It’s all good” – now that’s the kind of review we like to start the day with! 😄
Thank you so much for the 5 stars and for such a brilliant description of your ark Tamo key safe. We love how you’ve captured that sense of strength and presence – it really is designed to look as tough as it performs 💪🔐
Great to hear the instructions made both fitting and setup nice and straightforward too – no head-scratching required! And we’re delighted it reached you so quickly… sounds like everything was locked in and delivered right on cue 🚚
Thanks again for taking the time to share your thoughts, Colin – it’s massively appreciated.
Our front cover was broken
Our front cover was broken , I made a phone call to key safe chatted to a lovely lady who got a replacement out in the post promptly , was only £10 which I thought was brilliant including post ! Thank you John
2 mars 2026
Svar från The Key Safe Company
Hi John,
What a lovely review – thank you so much for the 5 stars! 😊
We’re really glad you got in touch and that Natalia was able to get everything sorted for you quickly (we’ll be sure to pass your kind words on to her – she’ll be chuffed!). It’s always great to hear when our team can step in and help get things back on track.
And we have to agree… a replacement cover delivered for £10 is a bit of a cover story worth sharing! 😄
Thanks again for taking the time to leave a review, John – it really means a lot to us.
Good product.
Good product.
Mounted on stuccoed wall so long screws used.
The Rawplugs supplied were difficult to put in place, suggested drill bit was not really quite thick enough, requiring me to enlarge the hole which then led to Rawplug slipping in hole - all very frustrating, but safe now successfully installed.
24 februari 2026
Svar från The Key Safe Company
Hi William,
Thanks so much for taking the time to share your experience – and for the 4 stars, we really appreciate it 😊
We’re really pleased to hear you’re happy with the key safe itself, but sorry to hear the installation was a bit of a battle. That definitely sounds frustrating, especially when things don’t quite line up as expected with the drill bit and plugs.
You’re absolutely right – most customers do find the installation straightforward, so it’s really helpful to hear where things didn’t quite go to plan in your case. Stuccoed walls can sometimes add an extra layer of challenge, but it certainly shouldn’t have felt like a DIY obstacle course! 🧱🔧
That said, fair play for sticking with it and getting everything securely installed in the end – that’s the main thing (and hopefully no more wrestling with wall plugs anytime soon! 😅)
Thanks again for your honest feedback, William – it really helps us keep improving.
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