Good range of products and competitively priced. Service was excellent and the Ark Tamo key safe is of very high quality. Fitting is straightforward for someone with basic DIY ability. Ensure you offe... Se mer
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Det här tycker kunderna
Delivery fast as promised. Well packaged. Really solid looking piece of kit. Awaiting installation call out to affix, happy to update review to reflect experience there but i suspect it will be smoo... Se mer
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Overall, very good. Just one small issue in that the battery operated light element within my new arc tamo pro seems a bit temperamental. I’ve tried using a new coin battery but it still doesn’t seem... Se mer
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Great customer service - friendly and helpful. Didn’t pay for next day delivery but the Keysafe I ordered came next day anyway with plenty of updates about delivery time. The C500 Pro looks a very s... Se mer
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Företagsinformation
- Butik med säkerhetsutrustning
- Butik med säkerhetsprodukter och kassaskåp
- Vaktbolag
- Leverantör av säkerhetssystem
Skrivet av företaget
The Key Safe Company is the UK’s leading distributor of secure, quality and effective key safes and key management solutions. Since 1996, we have dedicated ourselves to provide the very highest quality products and services, introducing the first police preferred, Secured by Design approved key safes to the UK market. Today, Key Safe are proud to be a King’s Award for Enterprise 2026 winner in the Innovation category, recognising its ongoing commitment to pioneering breakthrough security solutions that advance the industry. Trustpilot's independent customer feedback system provides authentic reviews about The Key Safe Company and our range of key safe products.
Outstanding customer support
Skrivet av företaget
- We're commited to our customers!
- Need help and advice choosing a product? Our friendly team is here to help, whatever your question or query.
Free delivery available
FREE delivery available on orders over £30
Receive FREE delivery in 2-4 business days on all orders over £30.
Next working day mainland delivery, available for £4.99 on orders placed before 3pm GMT.
Kontaktuppgifter
Unit 4-5 Nunnery Park, WR4 0SX, Worcestershire, Storbritannien
- 03303630303
- hello@keysafe.co.uk
- keysafe.co.uk
4,8
Utmärkt
2 tn omdömen
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Har besvarat 100 % av sina negativa omdömen
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Svar från The Key Safe Company
Hi Jim,
Short, sweet, and straight to the point – we love it! 😄
Thanks so much for the 5 stars and for choosing the C500 along with the fitting pack. We’re really glad you found the site easy to use and that everything arrived right on time… just how it should be! ⏱️
Sounds like everything went smoothly from click to delivery – music to our ears 🎶 (or should we say, lock and key perfection 🔐).
Appreciate you taking the time to leave a review, Jim – it means a lot!
Great purchase Experience but Installation was a shambles
I purchased the ark Tamo™ Maximum Security Key Safe with additional fitting as my wall is rendered. The purchase experience was great and i have no complaints. I also purchased the pro installation as i needed it quickly done to enable my Mum's carers to enter the property. This part was problematic as the communication wasn't great between the company performing the installation, myself and The key Safe Company. I had to chase up multiple times to find out when the installation was going to happen. It then got cancelled and then got delayed and each time i had to chase instead of TKSC managing the process
27 februari 2026
Svar från The Key Safe Company
Hi Ravinder,
Thank you so much for taking the time to leave such a detailed review – and for trusting us with something so important for your Mum’s care. We’re really pleased to hear that you’re happy with your ark Tamo key safe and that the purchase itself was a smooth experience 😊
That said, I’m genuinely sorry that the installation side let things down. You’re absolutely right to call this out – even though the installation is carried out by a subcontractor, it’s our responsibility to make sure everything runs like clockwork… and in this case, it clearly didn’t ⏰
Having to chase for updates, deal with cancellations, and experience delays is far from the smooth, secure setup we aim to provide – especially when you needed it done quickly. That’s not the level of service we expect for our customers, and I completely understand your frustration.
We really appreciate you highlighting this, as it helps us tighten things up behind the scenes and make sure future installations don’t go off the rails. While we’re glad the key safe itself is doing the job and keeping things secure! 🔐, we know the journey to get there should have been much better.
Thank you again for your patience and your honest feedback – it truly means a lot to us.
My key safe cover was faulty
My key safe cover was faulty, replacement sent , very helpful staff.
23 mars 2026
Svar från The Key Safe Company
Hi Jane,
Thanks so much for your lovely review 😊
I’m really glad we could get that replacement cover sorted for you quickly and that the team were able to help. I’ll make sure Jamie sees your kind words – it’ll make his day!
Hopefully your key safe is now back to being fully covered and ready for whatever the weather throws at it ☔🔐
Thanks again for taking the time to share your experience!
Fantastic Keysafe - v. safe
Helpful advice on the appropriate keysafe for our property, and timely updates on fitting. The fitter was excellent, really skilled and speedy.
26 februari 2026
Svar från The Key Safe Company
Hi Amanda,
What a lovely review – thank you so much! 😄
We’re really pleased we could help you choose the right key safe for your property and keep everything running smoothly with the updates along the way. Even better to hear the installation went so well – we’ll be sure to pass your kind words on to the fitter, they’ll really appreciate it 👍
Sounds like your C500 Pro is doing exactly what it should – keeping things very safe and secure 🔐
Thanks again for trusting us, it means a lot!
Well made
Well made, easy to install, easy to use, feels like a robust product made for the safe storage of keys. Would recommend it without hesitation.
26 februari 2026
Svar från The Key Safe Company
Hi Ian,
This is great to read – thank you! 😄
Really pleased to hear the XL security screws were straightforward to fit and are giving you that solid, secure feel. Sounds like your key safe is now properly locked down 🔐
We really appreciate the recommendation as well – that means a lot to us. Thanks again for taking the time to share your experience!
Svar från The Key Safe Company
Hi Ehmad,
Short, sweet, and absolutely solid – we love it 😄
Thanks so much for taking the time to share your feedback. It’s great to hear both the service and the C500 Pro hit the mark for you. Sounds like everything was locked in just right 🔐
Really appreciate you choosing us and trusting us with your purchase – it means a lot!
Heavy, well constructed and secure.
Knowing the quality from a previous purchase, I ordered my second C500 keysafe and it was delivered the next day. Clear instructions, helpful online video .. and it was fitted easily and swiftly. And then easy to contact my local Ambulance Trust and have the code we have set recorded with them.
20 mars 2026
Svar från The Key Safe Company
Thanks for such a fantastic review, Peter! 😄
We’re delighted to hear you came back for a second C500 Pro — that’s a real vote of confidence! It’s great that everything from delivery to installation went smoothly, and that the instructions and video helped make things nice and straightforward.
Brilliant to hear you’ve also registered your code with your local Ambulance Trust — that extra step really helps make the most of your key safe in an emergency.
Sounds like everything is solidly set up and working just as it should — secure, simple, and ready when needed! 🔑✨
Thanks again for taking the time to share your experience.
Svar från The Key Safe Company
Thanks for the great review, Michael! 😄
We’re really pleased to hear you were happy with the service and that your Ark Tamo arrived nice and quickly — just how it should be! 🚚🔑
Fast, reliable, and ready to go… sounds like everything’s locked in perfectly!
Thanks again for taking the time to share your experience.
Very helpful aftercare
I was in difficulty resetting a code after my code was compromised. Suzy was incredibly patient and helpful.
23 mars 2026
Omdöme utan inbjudan
Svar från The Key Safe Company
Thanks so much for your lovely review, Julia! 😊
We’re really glad we could help get everything sorted for you and put your mind at ease. It’s great to hear the guidance and instructions made resetting your code straightforward in the end.
And a personal thank you for your kind words — Suzy will be smiling reading this! 😄
You’re now all set with a more secure setup, so everything should be safely back under lock and key 🔑✨
Thanks again for taking the time to share your experience!
Speedy delivery with good instructions
Speedy delivery with good instructions. Also watched the YouTube videos which helped enormously with set up. Thankyou.
9 mars 2026
Svar från The Key Safe Company
Thanks so much for your lovely review, Christine! 😄
We’re delighted to hear your C500 Pro arrived quickly and that the installation video made setting it up a breeze — much easier than wading through the manual, right? 🎥🔑
It’s great to know everything went smoothly and that you found the process helpful. Thanks again for taking the time to share your experience and for the 5 stars!
Very efficient and extremely helpful
Very efficient and extremely helpful. An extremely high level of service
17 mars 2026
Svar från The Key Safe Company
Thanks so much for the brilliant review, David! 😄
We’re thrilled to hear you felt the service was efficient and helpful — that’s exactly what we aim for from start to finish. It’s fantastic to know the installation and ordering process hit the mark for you! 👏🔑
Thanks again for taking the time to share your experience and for the 5 stars — it really means a lot.
Very informative helpful staff on the…
Very informative helpful staff on the end of the phone. All sorted and ordered effectively. Delivery was very quick and fitting by a great friendly guy. Brilliant service all round.
17 mars 2026
Svar från The Key Safe Company
Thanks for the fantastic review, Heather! 😄
We’re so pleased to hear Natalia was able to help you over the phone and get everything sorted efficiently — she’ll be thrilled to hear your kind words. And a big kudos to the installer too — it sounds like the fitting went smoothly and with a friendly touch! 👏🔧
We love hearing when everything comes together so well, from order to delivery to installation. Thanks again for taking the time to share your experience and for the 5 stars! 🔑✨
Very helpful and efficient staff
Very helpful and efficient staff. Quick to order so a good procedure.
17 mars 2026
Svar från The Key Safe Company
Thanks so much for your lovely review, Joan! 😄
We’re delighted to hear that Jamie was able to help you so efficiently — he’ll be pleased to know you felt well looked after. It’s great to hear the ordering process was quick and straightforward too!
We hope your P500 Pro is proving just as reliable and secure as our service. 🔑
Thanks again for taking the time to share your experience!
Easy to install
Easy to install. Wish you had supplied a drill, the ones I had were worn. Otherwise no problems were encountered.
17 mars 2026
Svar från The Key Safe Company
Thanks for the great review, Roger!
We’re really pleased to hear your P500 Pro was easy to install and that everything went smoothly overall. Sorry to hear your drill bits were a bit past their best — that can definitely make the job trickier than it needs to be!
We do offer fitting packs that include the correct drill bits, but we appreciate these aren’t always spotted at the time of purchase.
Glad you got everything sorted in the end and are now securely set up — all’s well that installs well! 🔧🔑
Thanks again for taking the time to share your feedback.
Very professional and expert installer
Very professional and expert installer. Communicated clearly and did a great job - solid installation.
18 februari 2026
Svar från The Key Safe Company
Thanks for the brilliant review, Curig! 😊
We’re delighted to hear you had such a positive experience with the installation. Clear communication and a solid, professional job are exactly what we aim for, so it’s great to know our installer delivered on both. We'll be sure to pass your words along.
Sounds like your key safe is now firmly secured and ready for action — job done properly and locked in place! 🔧🔑
Thanks again for taking the time to share your experience.
Svar från The Key Safe Company
Thanks for the great review, Ian!
We’re really pleased to hear your C500 Pro arrived quickly and that you’re happy with the quality — that’s exactly what we like to deliver. It’s always nice when speed and substance go hand in hand! 🚚🔑
Thanks again for your support and for taking the time to share your experience.
Svar från The Key Safe Company
Thanks for the great review, Michael! 😄
We’re really pleased to hear you were happy with the service and that everything moved along nice and quickly. Fast responses and speedy delivery are exactly what we aim for, so it’s great to know we delivered on both fronts.
We hope your new Ark Tamo key safe is already doing a cracking job keeping things secure — nice and safe and sound! 🔑
Thanks again for the 5 stars, we really appreciate you taking the time to share your experience.
This is the 2nd Supra C500 Key Safe…
This is the 2nd Supra C500 Key Safe that I've bought so I know it was a quality item. First time purchase from the Key Safe Company though and very pleased with the service. Good price, super fast delivery and well packaged. Recommended!
9 mars 2026
Svar från The Key Safe Company
Thank you for the wonderful review, Richard! 😊
It’s great to hear that you already knew the C500 Pro was a quality key safe — coming back for a second one is a brilliant vote of confidence in the product. We’re especially pleased that your first experience with us hit the mark too, from the competitive price to the speedy delivery and careful packaging.
Sounds like everything arrived safe, secure, and ready for action — which is exactly what we like to hear! 🔑
Thanks again for the recommendation and for taking the time to share your experience.
Excellent service
Excellent service! Ordering was easy. Free postage via DPD and arrived the next day! Easy to follow instructions for setting the code
12 mars 2026
Svar från The Key Safe Company
Thanks for the brilliant review, Sarah! 😄
We’re delighted to hear everything went smoothly — from the easy ordering to the delivery with DPD being quicker than expected. It’s also great to know the instructions made setting up your C500 Pro nice and straightforward.
We like to think getting started with your key safe should be quick and simple, so you can get things securely sorted without any head-scratching! 🔑
Thanks again for the 5 stars and for taking the time to share your experience — it’s much appreciated.
Great product
Great product. Definitely not the cheapest out there, but money well spent.
The quality is evident
16 februari 2026
Svar från The Key Safe Company
Thanks for taking the time to share your thoughts, Mark — we really appreciate it!
You’re absolutely right, we’re not always the cheapest option out there, but we do put a lot of effort into making sure our key safes are built to last and feel solid from the moment you take them out of the box. It’s great to hear the quality of your Ark Tamo key safe stood out straight away.
Sometimes spending a little more upfront really does pay off in the long run — you could say it’s a safe investment! 🔑😄
Thanks again for the 5 stars and for choosing us.
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