Customer service is really poor for the monthly price. They canceled two of my appointments on the same day. After rescheduling the original appointment, the doctor pulled a "no show" on the new appoi... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Elysia was the rep I talked with to day and was very helpful. She is professional, efficient and knowledgeable. Answered all my questions with the nicest disposition. P.S. Thanks Elysia M. Rome... Se mer
Företaget har svarat
I’ve had a great experience with Keeps. The pricing is fair, the process is easy, and I’ve been very happy with the results of my TRT. I also want to give a quick shout-out to Elysia for being so help... Se mer
Företaget har svarat
The only way to order products is to lock into a 3-month subscription plan that, for me, is far more often than necessary due to the amount of product. They claim you can delay your orders on the webs... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Keeps is the easiest way to keep your hair. Get a doctor consultation and personalized treatment plan consisting of the only FDA-approved hair loss treatments, all without leaving your couch.
Kontaktuppgifter
Madison Avenue 79, 10016, New York, USA
- keeps.com
3,5
Medel
279 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I was greatly surprised
I was greatly surprised, once I started using Keeps it only took 3 to 4 week for my hair to really start falling out! Now that I use this product I have far less hair than ever before, it would be great to know how long before it starts to grow back? I have been using the product well over a year and I am becoming very concerned. When should I expect this product to start working?
2 december 2025
Svar från Keeps
We appreciate you sharing your experience. Results can vary, and we suggest consulting with a healthcare professional for personalized advice!
Its cheaper to quit and either shop…
Its cheaper to quit and either shop competition or become a new customer through a promotion. They rip off their existing customer base with high prices while running 50% promotions for new customer aquisition.
2 december 2025
Svar från Keeps
I apologize for your frustrations surrounding our pricing. We appreciate the time you spent with us and hope to see you return in the future
I like the product and I feel that it…
I like the product and I feel that it works for me but the website and customer service falls short a lot. Customers should be able to order the product when they need to and not have to auto ship and pull from our bank account every 3 months. Also, many times when I go onto the website to adjust shipping dates, it will error out and it becomes very frustrating.
2 december 2025
Svar från Keeps
We appreciate that you like our product. We're sorry the website and customer service haven't met your expectations. We'll review the autoship program and website errors to improve ordering and shipping adjustments. Thank you for your feedback.
No more hair loss
I haven't noticed losing any hair since using Keeps. I'm satisfied!
1 december 2025
Omdöme utan inbjudan
Svar från Keeps
We're happy to hear that you're satisfied with your Keeps experience and haven't noticed hair loss. Thanks for sharing your positive feedback with us!
Great customer support and products
Great customer support and products! Way better than Hims and Ro. I would recommend keeps over every other hair growth service!
1 december 2025
Omdöme utan inbjudan
Svar från Keeps
We're happy to hear that you had a great experience with our customer support and products! We appreciate you recommending our hair growth service. Thanks for your feedback!
Seems like it works to slow my loss
Seems like it works to slow my loss, but not fully stop it (although it's hard to say if that's the product's fault or just my genetics).
1 december 2025
Omdöme utan inbjudan
Svar från Keeps
We appreciate your feedback. It's good to know our product seems to be helping, even if the results aren't as drastic as you had hoped for quite yet. This is a journey and we are grateful to be with you for it!
Positively Satisfied
I've had nothing but positive and consistent results partnering with Keeps. I haven't lost any hair since I started utilizing their services.
Furthermore, the subscription process was easy and user friendly. The doctor Ive been partnered with has always been helpful, efficient and friendly. Plus, I'm followed up with (regarding progress) regularly.
I believe the company truly cares about their products and their patients.
Lastly, I've found their costs to be competitive.
I've been very happy with their services and support. Wouldn't change a thing.
30 november 2025
Omdöme utan inbjudan
Svar från Keeps
We're happy to hear about your positive experience and consistent results. It's great to know the subscription process was user-friendly and the doctor was helpful. We appreciate your feedback on our commitment to our products and competitive costs. Thank you!
Fantastic customer service
I had recently moved and forgot to change the address in my keeps account to the new location. This resulted in my prescription being delivered to the old address with no way of retrieving it. After a quick phone call, keeps was not only able to easily update my address but was actually able to immediately send a replacement order free of charge to my new address. I didn't have to miss any days taking my medication thanks to this. Very happy with how helpful everyone was.
26 november 2025
Omdöme utan inbjudan
Svar från Keeps
We're so glad to hear that we could quickly resolve the address issue and ensure you didn't miss any medication. It's great to know our team was helpful, and we appreciate your positive feedback!
Keeps has the best customer service around
Keeps provides the same sort of products as other companies like Hims, etc. However, what really stands out is their customer service and user friendly online platform. I am usually able to make edits to my account and message my provider very easily, and when I do ever need help beyond the website, their customer service team is very attentive and eager to solve my problems.
28 november 2025
Omdöme utan inbjudan
Svar från Keeps
We're happy to hear that our customer service and user-friendly platform stand out! It's great to know you can easily manage your account and that our team is attentive and eager to help. Thank you for your positive feedback.
Seeing great results with Keeps easy to…
Seeing great results with Keeps easy to apply and I see my hair thickening. Definitely worth it!
27 november 2025
Omdöme utan inbjudan
Svar från Keeps
We're happy to hear that you're seeing your hair thicken and that Keeps is easy to apply! We appreciate you letting us know it's worth it for you.
Customer service
Company goes above and beyond to help with pricing, refunds, questions. Great customer service
5 november 2025
Omdöme utan inbjudan
Svar från Keeps
We appreciate you taking the time to share your feedback. We are happy to hear that our team provided excellent support with pricing, refunds, and questions.
This will change your life, great product and service!
I’ve used the hair growth product for a little over 3 months now and recently received my second order. I experienced increased density on the top of my head, much less thinning too within the first 2 months. The customer service is excellent and their team is always there to help you! I recommend this product, if you have doubts try it, you nothing to loose except your hair if you don’t.
27 november 2025
Omdöme utan inbjudan
Svar från Keeps
We're happy to hear that you've experienced increased density and less thinning! It's great to know our customer service team has been helpful. Thank you for recommending our product and sharing your positive experience with us.
Worth it! My hair line has been growing back over time!
I have been using Keeps for about 4 years in April and I am very happy with the Minoxidil foam and the Finasteride pill. I have been able to fly and drive with no problems with either product and have seen great results over the years of my use. I would highly recommend this to friends.
27 november 2025
Omdöme utan inbjudan
Svar från Keeps
We're happy to hear that you've had such positive results with the Minoxidil foam and Finasteride pill over the past four years! We appreciate you sharing your experience and recommending our products to your friends. Thanks for your feedback.
Solid Results, Just Slower Than Expected
I’ve been using Keeps for a few years now. While I expected more regrowth and faster results, it has helped fill in some thinning areas and has allowed me to maintain a fuller overall look
27 november 2025
Omdöme utan inbjudan
Svar från Keeps
We appreciate your feedback. We're glad to hear that our product has helped maintain a fuller look and address some thinning areas. We acknowledge your expectations for more regrowth and faster results.
The products they have really work
The products they have really work. Was skeptical at first but after a few months it proved me wrong and got real results
27 november 2025
Omdöme utan inbjudan
Svar från Keeps
We appreciate you sharing your experience! We're happy to hear that our products delivered real results, even after your initial skepticism. Thanks for your feedback.
Keeps has amazing customer service
Keeps has amazing customer service and is very attentive to your needs. The meds are legit and the results are amazing. I will continue to use them and would recommend them to everyone I know. Great company great results.
6 november 2025
Omdöme utan inbjudan
Svar från Keeps
We appreciate you sharing your positive experience! We're happy to hear that our customer service met your needs and that you're seeing amazing results. Thanks for recommending us!
Easy and Effective
Keeps made it very quick and easy to get a finasteride prescription with an online consultation. It is shipped directly to you and I have seen great results for my hair. Using Keeps has been a great experience for me and I would recommend it to anyone dealing with hair loss.
25 november 2025
Omdöme utan inbjudan
Svar från Keeps
We're glad you found our online consultation and direct shipping convenient for obtaining finasteride. It's great to hear you've experienced positive results with our service. Thanks for recommending us to others facing hair loss!
The products have always arrived on…
The products have always arrived on time. I can see My hair filling in nicely!
26 november 2025
Omdöme utan inbjudan
Svar från Keeps
We're happy to hear that our products arrive on time and that you're seeing positive results. Thank you for sharing your experience with us!
Keeps is great
Keeps is great! I'm 52 and now have the same hair I did when I was in my 30s! Highly recommended!
26 november 2025
Omdöme utan inbjudan
Svar från Keeps
We're happy to hear that you are satisfied with the results! It's great to know our product helped you regain your hair from your younger years. Thanks for the recommendation!
Works pretty well
Works pretty well, good with growing hair back, just a bit on the expensive side
1 december 2024
Omdöme utan inbjudan
Svar från Keeps
We appreciate your feedback and are glad it's working well for hair regrowth. We acknowledge your comment about the price. Thank you!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.