Customer service is really poor for the monthly price. They canceled two of my appointments on the same day. After rescheduling the original appointment, the doctor pulled a "no show" on the new appoi... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Elysia was the rep I talked with to day and was very helpful. She is professional, efficient and knowledgeable. Answered all my questions with the nicest disposition. P.S. Thanks Elysia M. Rome... Se mer
Företaget har svarat
I’ve had a great experience with Keeps. The pricing is fair, the process is easy, and I’ve been very happy with the results of my TRT. I also want to give a quick shout-out to Elysia for being so help... Se mer
Företaget har svarat
The only way to order products is to lock into a 3-month subscription plan that, for me, is far more often than necessary due to the amount of product. They claim you can delay your orders on the webs... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Keeps is the easiest way to keep your hair. Get a doctor consultation and personalized treatment plan consisting of the only FDA-approved hair loss treatments, all without leaving your couch.
Kontaktuppgifter
Madison Avenue 79, 10016, New York, USA
- keeps.com
3,5
Medel
279 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent Support
I've found transactions and messages to be smooth and easy and the support staff to be excellent and super kind. I also think they don't inundate you with unnecessary messages.
19 februari 2026
Svar från Keeps
We're happy to hear that your transactions and messages have been smooth and easy! It's great to know our support staff has been helpful and kind, and that you appreciate our communication approach. Thanks for your feedback!
Svar från Keeps
We're glad you recommend Keeps! Thank you for sharing your positive experience with our product and our services.
Your product is ineffective and does…
Your product is ineffective and does not work. My hair has actually gotten worse. But yall don't care as long as you collect money right?? You're just like every other corporation, Greedy.
18 februari 2026
Svar från Keeps
We appreciate your feedback and are sorry to hear about your experience. We take concerns seriously as part of our ongoing commitment to providing excellent service.
Svar från Keeps
We are so happy to hear you got your desired results. Thank you for sharing your positive feedback.
Svar från Keeps
We're happy to hear that you had such a fantastic experience with our services. Thank you for your positive feedback; we appreciate it!
Svar från Keeps
We’re very happy to hear you got your desired results. Thank you for sharing your feedback, as we continuously strive to provide outstanding service and care.
Svar från Keeps
We're glad you found ordering easy and delivery fast. Thank you for your feedback; we appreciate it.
Fine for a while...
Had a fine experience with Keeps for a while, but after a bit, they kept sending me my prescription earlier and earlier, so I had a stockpile of medication. They also didn't honor a discount I received. When I tried to cancel, they still shipped my final prescription after I had given them notice not to. Absolutely not worth the "convenience." Just go with Amazon or your local men's health clinic.
8 januari 2026
Omdöme utan inbjudan
Svar från Keeps
We appreciate you sharing your experience. We're sorry to hear about the issues with early shipments, the discount, and the final shipment after cancellation. We'll review our processes. Thanks for your feedback.
This company is a sham …
This company is a sham subscription based service which of course means they make it ridiculously hard to cancel your service at any time. I canceled my service over a year ago and they charged and sent me a “refill” 6 months ago and yesterday. I have not even opened the one from 6 months ago due to again, not liking the product. I called them and they shoved me off the phone and told me to wait for an email from their billing department, I’ll give you one guess on how that went. I offered to send both boxes back for a refund and they declined. RUN AWAY FROM THIS COMPANY. DO NOT INTERACT WITH THEM. ANOTHER SLIMY GREEDY COMPANY.
6 januari 2026
Omdöme utan inbjudan
Svar från Keeps
We appreciate you bringing this to our attention. We're sorry to hear about the difficulties you've experienced with your subscription and cancellation. It is never our intention to make things complicated. We're taking your feedback seriously and will investigate the issues you described with our billing department. We want to improve our service.
Seems to be working
Been taking Finasteride almost 4 years now. Seems to be working. My partner agrees
4 januari 2026
Omdöme utan inbjudan
Svar från Keeps
We appreciate you sharing your experience with the medication. We're sorry to hear that the promotional credit was not honored. We'll look into this situation to see how we can improve our service. Thanks for your feedback.
Really solid time with Keeps
This company's website is easy to navigate, and its customer service team has been quite responsive in my experience. There was one occasion on which an order of mine was delayed, but the issue was addressed swiftly, so even with that I've been pretty satisfied with Keeps. They've done a great job with the rest of my orders, and I've been a customer for several years now.
25 november 2025
Omdöme utan inbjudan
Svar från Keeps
We appreciate your feedback and are glad the website is easy to navigate. We're happy to hear that our customer service team has been responsive and that you've been satisfied, even with the order delay. Thank you for being a customer for several years!
FRAUD COMPANY ALERT 🚨
This is fraud company. They promote 50$ refund for trustpilot reviews - then dont even pay! All these 5 star feedbacks are PAID - DO NOT TRUST THESE REVIEWS! THIS IS FAKE - FRAUD REVIEWS
13 december 2025
Omdöme utan inbjudan
Svar från Keeps
We appreciate your feedback and regret that you feel our reviews are fake.
Beautiful
Great product. Seeing signs of new hairgrowth within the suspected time. Hair never felt better. 
1 november 2025
Omdöme utan inbjudan
Svar från Keeps
We're happy to hear that you are seeing new hair growth and that your hair feels great! Thank you for sharing your positive experience with our product.
Great Product and Great Service
Keeps has provided great service since day 1. Product works (my hair isn’t falling out anymore) and the customer service has always been helpful and timely. It was easy to set up treatment, and easy to pause refills if necessary. I moved and accidentally had my order sent to my old address clear across the country, and they sent me a new order to my new address free of charge. I would recommend to anyone looking for help keeping their hair in their head.
9 maj 2025
Omdöme utan inbjudan
Svar från Keeps
We're happy to hear that you've had a great experience with our service and product. We appreciate your positive feedback regarding our customer service and the ease of managing your treatment. Thanks for recommending us!
Reliable company and good pricing
Reliable company with lower prices than the same brand name products. They replaced a few items that were damaged during shipping quickly and easily. Make sure to keep track of your subscriptions as items cannot be cancelled or returned once an order is placed. Solid experience without having to see a doctor in-person.
8 december 2025
Omdöme utan inbjudan
Svar från Keeps
We're happy to hear that you find our company reliable and appreciate our prices. We are also glad that our replacements process worked well for you. We appreciate your feedback!
Great company
Great company, good communication and same with their products!! Been using for 3 years and hasn’t let me down.
5 december 2025
Omdöme utan inbjudan
Svar från Keeps
We appreciate your continued trust in our company and products over the past three years. We're happy to hear that you've had a consistently positive experience!
Website uses AI dogshit to scan photos
Website uses AI dogshit to scan photos, will literally force you to take a picture over and over again because it doesn't recognize the back of a human head.
4 december 2025
Omdöme utan inbjudan
Svar från Keeps
We appreciate your feedback and apologize for the frustrating experience with the photo scan. We'll investigate this AI issue to improve recognition accuracy. Thanks for your time.
Online order change was easy.
13 november 2025
Svar från Keeps
We're happy to hear that changing your online order was easy. We are striving to make this process painless and user friendly! Thank you for your positive feedback; we appreciate it.
Svar från Keeps
We appreciate your order and are happy that you found our service easy and timely. Thanks!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.