Kay-Twelve.com Omdömen 

129
•
TrustScore 2 av 5

2,1

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 2 av 5 stjärnor

Pre scheduled the delivery for a 6 weeks out due to my travel schedule of being out of the country. They went ahead and manufactured and delivered immediately while I was gone. They were supposed to... Se mer

Företaget har svarat

Betygsatt 3 av 5 stjärnor

All on-line vendors allow you to check-out as a guest instead of creating an account. I probably will never need to order from you again and I don't need an account. It took more of my busy time t... Se mer

Företaget har svarat

Betygsatt 2 av 5 stjärnor

Manufacturer nearly shipped to wrong address...only delivered 1 of 2 items, and item that did arrive showed up damaged. Hasnt been a great experiance.

Företaget har svarat

Betygsatt 1 av 5 stjärnor

It would of been five stars, but you have to be kidding me. You are going to charge me extra money to drop the lift gate off of your semi..... This will be the only purchase and last purchase I make f... Se mer

Företaget har svarat

Företagsinformation

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We are passionate about helping K-12 schools, universities, and libraries create better learning environments by providing referral-level service.


Kontaktuppgifter

2,1

Dålig

TrustScore 2 av 5

129 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

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Alla omdömen

(129)

1 omdöme under de senaste 12 månaderna

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Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Overall good experience

Excellent communication from Kim T. Special order item arrived undamaged, within delivery time frame, and is as described on website.

24 februari 2015
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent Customer Service

Jodi (My Kay-Twelve customer service Chat rep) helped me not only locate a white chair, but made sure it was in stock before sharing it with me AND well below my cost threshold (AFFORDABLE)! It would have taken me hours to find this chair, I will be sourcing trade show supplies/furniture through Kay-Twelve again!

19 februari 2015
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

revived our furniture.

would not have been able to find parts needed to fix our schools furniture at half the cost of new if it wasn't for the dedication and helpful information I received from everyone I talked to from Kay - Twelve Thankyou again mike custodian

18 februari 2015
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

KI FILES

I easily found the keys I needed for P92 code. The keys that Kay Twelve delivered looked like originals, including the folding rubber head. I'm a locksmith, so I know this is a hard to find key. After I tried the key, I discovered that the locking studs were missing from all the drawers. I was surprised, (delighted), to find the parts I needed on the Kay Twelve website. Shipping was prompt, however delivery took the standard 5-7 days. I recommend this site to any locksmiths or building managers who need to supply file cabinet keys or parts.

11 februari 2015
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Wrong address, short shipped & damaged

Manufacturer nearly shipped to wrong address...only delivered 1 of 2 items, and item that did arrive showed up damaged. Hasnt been a great experiance.

3 februari 2015
Omdöme utan inbjudan
Logotyp för Kay-Twelve.com

Svar från Kay-Twelve.com

Hello Mario,

I completely agree with you and apologize for the experience. We are tracking your order on the missing item and working to replace the damaged item. Your order fell well below our standards of what we strive to reach, which is a "referral level experience" - service so good that you want to tell others. Rest assured, we will make it right!

Sincerely,

Kevin Stoller

Betygsatt 5 av 5 stjärnor

AWSOME

Adam Meyers was the best. Very Knowledgeable ( with is hard to find these days). For my first time buying tables (6) and chairs (28) of a large quantity was easy only with his experience and knowledge of the sales rep.
Great attitude. With this experience I will always come back to use this company.

15 januari 2015
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

My lock set screach

I needed a lock for my KI file cabinet, Kay-Twelve was a pleasure to work with, the service was so helpful in finding what I needed. I would do business again with this company

5 januari 2015
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Resolves customer issues fast!

My toddler son had hidden the keys to our file cabinet, so I needed to order a replacement set. I decided to order two sets, just in case. The keys were sent out within the timeframe on the website; upon delivery I found that one set was the wrong set for my cabinet. I contacted the company to determine how they wanted to handle the return. I received an e-mail response the next business day that a new (correct) set was on its way to me. No muss, no fuss. I greatly appreciate companies that handle and resolve order issues promptly. I would definitely recommend Kay-twelve to anyone!

30 december 2014
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The Customer Service here is exceptional

Kay-Twelve really helped me zero in on the furniture we needed for our new library. They had excellent suggestions in a range of prices. Simply using the online helper linked me into someone who deeply understood the products and provided me with very quick quotes. There was some latitude in pricing to help our small library out.

Can't say enough. I did try other outfits, but they did not compare in terms of knowledge and commitment to a good price.

18 november 2014
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

First Impression: GREAT service, quick responses

I can rate the ordering process as best experience I've had with on-line ordering. I will have to wait to rate product once I get it, but suspect it will also be positive. There was no long wait on the chat long and once it was clear i was serious buyer, I was immediately forwarded to Adam Meyers who was able to get me the information I needed so that I could make a decision quickly. I would use this site again.

8 oktober 2014
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Outstanding customer service

Helped me in great detail find the correct leg replacements for several folding tables. It took some extra work and several emails, but it was a special order. In the whole process I was successfully transferred between associates who were eager to help.

25 september 2014
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

On a scale of 1 to 12, Kay-Twelve gets a 12!

I logged on to your site and Adam Meyers pops up to see if I need any help. Little did he know how much typing he'd be doing over a couple of days! Adam was very helpful. There may have been a few items I was able to get cheaper on another website but I really wanted to give the business to Adam as he really worked hard finding me the best product at the best price he could offer. Thanks Adam, it was great working with you and I'll definitely be back as other needs come up for the New Recreation Center in Fairfield, CT!

12 september 2014
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great service

I love the tables that we ordered and they were delivered before the expected delivery date!
Thanks!
Laura Robinson

5 september 2014
Omdöme utan inbjudan

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