Pre scheduled the delivery for a 6 weeks out due to my travel schedule of being out of the country. They went ahead and manufactured and delivered immediately while I was gone. They were supposed to... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
All on-line vendors allow you to check-out as a guest instead of creating an account. I probably will never need to order from you again and I don't need an account. It took more of my busy time t... Se mer
Företaget har svarat
Manufacturer nearly shipped to wrong address...only delivered 1 of 2 items, and item that did arrive showed up damaged. Hasnt been a great experiance.
Företaget har svarat
It would of been five stars, but you have to be kidding me. You are going to charge me extra money to drop the lift gate off of your semi..... This will be the only purchase and last purchase I make f... Se mer
Företaget har svarat
Företagsinformation
Informationen kommer från olika externa källor
We are passionate about helping K-12 schools, universities, and libraries create better learning environments by providing referral-level service.
Kontaktuppgifter
5625 N. High Street, Suite #1, Worthington, Ohio, 43085
- 888-624-5451
- Kay@Kay-Twelve.com
- kay-twelve.com
2,1
Dålig
129 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Kay-Twelve Staff
I found the staff to have a thorough knowledge of their products.
9 december 2015
Omdöme utan inbjudan
HIGHLY RECOMMENDED!
When I ordered a product from Kay-Twelve, I remember feeling very happy about the service. The process is user friendly, with quality products, and with a quick delivery, and to top it off, a great price! More for less truly should be their slogan!
24 november 2015
Omdöme utan inbjudan
Great experience buying this product!
We ordered 3 tables with built in stools for my work.
Easy to order:
Very good quality product
Delivery was easy/ flawless
Item was fully assembled
Rolled in to our building and set up in seconds
Things I like about the tables; easy to clean, easy to fold up and clean underneath tables, stools attached, no need for extra chairs that our janitor has to move every night.
Over all a great product and company to work with.
23 november 2015
Omdöme utan inbjudan
The worse so far
We placed an order two months ago, received a phone call las week delivery day Monday, it is Thursday and no delivery.
The worse so far,
Maria
5 november 2015
Omdöme utan inbjudan
Svar från Kay-Twelve.com
Hi Maria,
Thank you for your feedback and order. I know our customer service team is working to resolve this. The local freight company seems to have lost the delivery, so we are coordinating replacement products being sent out to you. We will keep you updated on the progress of this and am so sorry for the inconvenience!
Customer Service
The staff at Kay-Twelve were very knowledgeable and friendly. They were able to answer precise questions regarding the product I ordered. Delivery was as promised.
24 september 2015
Omdöme utan inbjudan
Customer service #1
Everyone I worked with @ Kay-Twelve was fabulous. I called and also live chatted with positive results.
23 september 2015
Omdöme utan inbjudan
over all I am pleased, there are a few thing that i would change
Good customer service, great communication when a problem comes up.
I would ask that on the shipping emails and other emails that are sent to the customer, that the item is named in the invoice and/or paper work.
I order multiple items and when i open an email from you, i have no idea what is being shipped. If its a blue chair, list a 10 ea blue chairs.
!ea. 4x8 white board. this will make it easier on the customer to see what is being shipped.
22 september 2015
Omdöme utan inbjudan
Great service
Nothing but good things to say! It was quick and painless I needed something, kay-twelve had it, I placed my order easy, and a week later the product arrived.
21 september 2015
Omdöme utan inbjudan
customer support
Was online and had a support staff online answering questions, processed my order quickly and already had a response to my order! very quick, helpful and easy!
17 september 2015
Omdöme utan inbjudan
I should not need to creat an account
All on-line vendors allow you to check-out as a guest instead of creating an account. I probably will never need to order from you again and I don't need an account. It took more of my busy time to create an account instead of being allowed to check out as a guest. I suggest you allow the guest check-out for future customers. AND, I DO NOT WANT ANY E-MAILS TELLING ME OF YOUR SPECIALS!!!!!!!!! IT WILL GO RIGHT TO SPAM.
28 juli 2015
Omdöme utan inbjudan
Svar från Kay-Twelve.com
Hi Judi,
Thank you for your feedback regarding creating an account. We made a decision to simplify our ordering process and remove the guest checkout option because it was creating confusion for our customers. For both options, we need to collect the same exact information - email address for order communications, shipping/billing address, and phone number. The only difference for the guest checkout was that the customer could not login to view the status of their order, so people were frustrated that they needed to call us to get this information. We will not send out any emails regarding specials. We are not your typically e-commerce company, we are a company that is focused on creating better learning environments for K-12 schools, colleges, libraries, and other B2B organizations. If for any reason you get a communication from us that is unwanted, we will immediately have you removed upon request. Thanks for your business and understanding!
Excellent and Efficient
This was the first time our school worked with Kay-Twelve. The attention of our salesperson and the prompt response to our questions was exemplary. If the receipt and installation are on par I will recommend this company without reservation.
24 juli 2015
Omdöme utan inbjudan
Great product!
I loved the chair I purchased. I am currently sitting in it as I type this review. It is stylish and fits the design of our newly renovated room.
17 juli 2015
Omdöme utan inbjudan
Awesome..
It was very was easy. The people that helped me very helpful. Great place. Thanks
9 juli 2015
Omdöme utan inbjudan
The true meaning of being helpful.
No question our sales contact, Kevin Stoller, went above and beyond helping us locate, evaluate and purchase classroom furnishings from Kay-Twelve.
9 juli 2015
Omdöme utan inbjudan
Good selection of products
The prices for the replacement parts of the KI intellect Chairs seat with Support bracket are very expensive. I ordered the same product one year ago $ 26.99 each and today June/2015 is $41.99. I don't understand about the big different in price $15.00.
Thanks
17 juni 2015
Omdöme utan inbjudan
Svar från Kay-Twelve.com
Hello Alfonso, thank you for your feedback and continued business! On this particular item, there was a significant price increase from the manufacturer in January 2015, but we understand the frustration. In the future, please feel free to contact us with any pricing questions and we can always check to see if we can provide a better price than what is listed on the website - especially for volume orders. Please let me know if you have any further questions or feedback.
Thanks again!
Kevin Stoller
Kay-Twelve.com
One, two, three and your done!!!
Easiest website I have used to order any product.
3 juni 2015
Omdöme utan inbjudan
Above and Beyone
I worked with Adam Meyers when placing my order. He has an impeccable eye for design and his suggestions were flawless. I really struggled with this since I am color blind so I really needed extra assistance in making my selections. I sent Adam a plate of my colors and he suggested the perfect options for my office. Thanks again Adam. You are a true artist.
7 maj 2015
Omdöme utan inbjudan
Placing an order
Placing an order was very simple and feedback or order was very prompt.
Thank you!
3 april 2015
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.