Kay-Twelve.com Omdömen 

129
•
TrustScore 2 av 5

2,1

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 2 av 5 stjärnor

Pre scheduled the delivery for a 6 weeks out due to my travel schedule of being out of the country. They went ahead and manufactured and delivered immediately while I was gone. They were supposed to... Se mer

Företaget har svarat

Betygsatt 3 av 5 stjärnor

All on-line vendors allow you to check-out as a guest instead of creating an account. I probably will never need to order from you again and I don't need an account. It took more of my busy time t... Se mer

Företaget har svarat

Betygsatt 2 av 5 stjärnor

Manufacturer nearly shipped to wrong address...only delivered 1 of 2 items, and item that did arrive showed up damaged. Hasnt been a great experiance.

Företaget har svarat

Betygsatt 1 av 5 stjärnor

It would of been five stars, but you have to be kidding me. You are going to charge me extra money to drop the lift gate off of your semi..... This will be the only purchase and last purchase I make f... Se mer

Företaget har svarat

Företagsinformation

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Informationen kommer från olika externa källor

We are passionate about helping K-12 schools, universities, and libraries create better learning environments by providing referral-level service.


Kontaktuppgifter

2,1

Dålig

TrustScore 2 av 5

129 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

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Alla omdömen

(129)

1 omdöme under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Office Chairs

Great experience. I would order from them again and recommend this company to everyone.

14 mars 2017
Omdöme utan inbjudan
Logotyp för Kay-Twelve.com

Svar från Kay-Twelve.com

Thanks, Christy!

Betygsatt 5 av 5 stjärnor

Great service!

Everyone we've worked with from K-12 has been professional and helpful. I've also been impressed with their ongoing communication and the regular updates on our order.

23 februari 2017
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

To drop the liftgate

It would of been five stars, but you have to be kidding me. You are going to charge me extra money to drop the lift gate off of your semi..... This will be the only purchase and last purchase I make from you guys. Sad my company is nation wide.

23 februari 2017
Omdöme utan inbjudan
Logotyp för Kay-Twelve.com

Svar från Kay-Twelve.com

Thank you for your feedback, this information is important for us to know as a company. I thought it would be helpful to explain why we have to charge an additional fee for a lift gate. Most of our products are large and are not able to ship with carriers such as UPS and FedEx. For an order that does not fill up a full freight truck, it is being shared with other orders that may or may not be for our customers. Most of these trucks do not have lift gates on them, which is why our standard delivery is dock-to-dock. We try to clearly indicate this when someone is ordering directly from our website and to contact us if they do need additional delivery services such as a lift gate, inside delivery, or full service delivery, installation and trash removal. So if someone purchases from us using standard dock-to-dock delivery and a truck arrives to your building that does not have a dock available, it causes issues. In these cases, we can request a lift-gate, but this requires an additional step. Your items will be delivered to a warehouse first and then delivered out on a smaller truck that does have a lift gate on it. The companies charge an additional fee for this step. This may be too much information, but we try extremely hard to build strong trusted partnerships with our customers and vendors. Many of our customers have a loading dock and our standard shipping policy saves them money. I'm sorry to hear you are disappointed with the additional lift gate fee and genuinely welcome any other feedback, because we do appreciate your business and hope we can work together in the future.

Sincerely,

Kevin Stoller
Managing Member, Kay-Twelve.com

Betygsatt 5 av 5 stjärnor

Very happy with product

I ordered a KI 600 Series Industrial Lowboy Filing Stool and it arrived more quickly than other companies could get it to me. It was also at a lower price.

15 december 2016
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Easy to order, Received Quickly, Great Product

We ordered new chairs for our break room. The ordering process was easy. I ordered on a Friday afternoon and the chairs arrived the following Wednesday. Very quick turnaround! The chairs are great looking. All we had to do was attach the seat to the frame, very simple to do.

9 december 2016
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great Customer Service

Was looking for a chair/desk combo part and stumbled on this website. I chatted with Stephanie who was very pleasant and ready to help with my need to find the right part for me. Even when I needed one small part with some missing screws she was helpful and was surprised by the professional responses.

Thanks

20 oktober 2016
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Part No Longer Manufactured

That's what I was told by four of my suppliers. Kay-Twelve had replacement for this very difficult to find part and was able to get it ordered for me in minutes.

They were simply OUTSTANDING !!!

20 september 2016
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

replacement keys

Only place I found replacement keys for our office file cabinets. Staff very helpful and courteous. Received keys promptly.

20 september 2016
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Quote Request Slow

I was able to get customer service quickly, but I needed a quote for a quantity and it took a few days and a second call. My order is now in place and I am receiving regular email updates

2 september 2016
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Extremely responsive and efficient service.

Our company needed to match chairs to current once in use.
Adam Meyers the representative from Kay-Twelve could not have been quicker in responding.
He was able to provide everything required efficiently and smoothly.
It was a pleasure dealing with this company.

24 augusti 2016
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

A+ Customer service

I searched and searched for replacement armrests for my office chair and couldn't track them down. Then I stumbled upon kay-twelve and Stephanie, the sales rep that helped me, was extremely helpful and tracked down the parts for me. The parts were fairly priced when I later considered it, but was quite a bit out of my original budget. When I communicated that to Stephanie her professionlism and courtesy did not end. I can tell these sales reps aren't out to jusy make a sale. And this will do well for them as a company, because i will remember them in the future and recommend to others! Professional, courteous, friendly, and helpful.

22 augusti 2016
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Good experience.

Customer service, ordering, price, ease and quickness of shipment were all excellent. Would definitely order from this company again.

19 juli 2016
Omdöme utan inbjudan
Logotyp för Kay-Twelve.com

Svar från Kay-Twelve.com

Thanks, Rachelle!

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