Kaboodle Ticketing  Omdömen 

Ellie was very helpful and guide me through

Quick reply. Advised me on what to do. Seemed pleasant.

Kaboodle have been very helpful as I ordered the wrong tickets. They have been very supportive in changing them over for me they have made the process easy for me would definitely recommend

Great, quick and easy.

Wonderful service, prompt and professional support. Thank you to all involved!

I got a very quick answer and I got all the information i needed from Olivia.

Quick response and Olivia seemed very helpful

my answer was replied in a timely manner

Had purchased a ticket for We Out Here then a family event meant I am unable to go. Spoke to Olivia from the customer care team and she talked me through the whole process of cancelling my ticket and next steps. She was incredible and made the whole experience smooth and stress free. Have used Kaboodle a few times now and they have never let me down. Thank you Olivia.

Very helpful. Dealt with my query quickly. Very pleased. Olivia was great. Thankyou very much 😊

Had to wait a while between emails but otherwise honest communication.

Very patient, kind, and proactive response to needs🙂

Bought weekend tickets for a festival months ago. Was later informed there had been a pricing error and I'd have to pay the difference (over £70 per ticket). However, following their own error and receipt of a valid booking confirmation for the price paid, they now insisted that we'd not only have to pay additional cost up to the original weekend ticket price, but an additional £20 per ticket for the latest weekend ticket price.

Customer service were rude, arrogant and patronising, even explaining how a tiered pricing system works (as if I didn't know that - and irrelevant given we bought the tickets on Day 1 of sale!). Then had the audacity, after not honouring the original price paid and 'only' charging the extra amount to the original weekend ticket price (the absolute bare minimum possible), label this a gesture of 'goodwill'. Outrageous for a company to not honour a contractually agreed and confirmed price, rudely demand an increased fee despite purchasing on Day 1 of sale, then offer the full original price as 'goodwill' - with no discount or acknowledgement for the inconvenience and stress created. Sort your customer service out, I won't be purchasing tickets for this festival or anything via Kaboodle ever again.

Absolute shambles of a company and terrible customer service. Bought a ticket through them and they made a pricing error. Rely on a term and condition saying that they can withdraw tickets if they haven't accepted them, even though I'd paid for the tickets and received booking confirmations.

No accountability or attempt to resolve the matter in a fair way. Tried to then make me pay the latest price of the ticket, not the early bird price which I would have been entitled to due to the time I bought the tickets originally.

Olivia was very helpful, happy with quick response and follow up

I accidentally paid for a service that I didn’t require.
I’d like to personally thank Jasmin for her rapid and professional response to acknowledge my mistake. Then continued her excellent customer service by facilitating my refund in a timely manner.
Thank you again from a very satisfied customer.

Got reply quickly, helped with my question

My enquiry was dealt with quickly and efficiently

All good, quick resolution, excellent communication

Thank you Jaz for sorting my issue with payments instantly and following up straight after the call with a detailed email!! Thanks to her I’m going to groove in the summer- big love!!!