Don't normaly leave bad reviews but the customer services in this branch is one of the worse I've ever seen as soon as you walk in they look at you like oh not another customer like they cba with cu... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Amazing experience at mg crosshills. My wife is on the motability scheme and the sales lads were caring and patient with her, I spoke to a few of them and they were really helpful. Thankyou and iv rec... Se mer
We have just purchased a Hyundai car from Justcars at Preston. The service received from initial inquiry to collection of the vehicle was outstanding. David was extremely friendly and helpful througho... Se mer
Recently contacted Just MG at Keighley as considering purchasing MG4 X Power. Salesman told me that they did not have XPower demo car, but did have lesser model that is exactly same but lower powered.... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
We supply and Service Motor Vehicles to both Private and Commercial customers dealing with Motability, Fleet and individual purchases of New and Used Cars and Vans.
Kontaktuppgifter
Storbritannien
- justmotorgroup.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 22 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Just Motor Group have been outstanding…
Just Motor Group have been outstanding with the service they have provided myself.
Fabulous communication, they are experienced in their skills of knowledge of vehicles. They have made the experience of buying a car a delightful one.
I would fully recommend them.

Svar från Justmotorgroup
Service from Justmotorgroup Hyundai. Preston
We bought a new Hyundai from the Justmotorgroup.Ltd in Preston, Lancashire in Sep 2020. We recently took it back for it's 2nd Service. From the beginning the service and straightforward honesty we have received first from the Garage Sales Staff and then from the Service Staff has been superb.
When they completed the Service to the car, it was returned feeling better than brand new. They even upgraded the Sat Nav, which has transformed and much improved it. There was another problem we pointed out to them, which was not part of the service, but they rectified this when they had no need to do so. They, therefore, go the extra mile to keep the customer happy. We would highly recommend them to any car buyer.

Svar från Justmotorgroup
I found Just Citroen brilliant!
I found Just Citroen, Harrogate fantastic. They managed to find me the exact car that I wanted (and I am very picky) and kept me up-to-date with everything. The staff were very welcoming and always ensured I had everything that I needed.
My full experience was handled confidently, professionally and confidentially. I can not recommend this place enough and will be forever grateful for the deal that you found me and I will be back.
Finally, since my experience, they have helped both a friend and a parent of mine find their perfect car too and helped with any warranty and insurance for peace of mind. Thank you to all of you at Harrogate.

Svar från Justmotorgroup
Gene Hunt runs a car dealership in Harrogate
Ive passed this onto the motoring ombudsman today, Motability have taken evidence and I've written to the ministers for Trade, equality and disabilities regarding the treatment I had from this company
Given the semiconductor shortage , I knew getting a car would be difficult so when Alex at the Harrogate branch sourced not one but 2 E-C4s in the flesh with a £500 advanced payment rebate I thought I couldn't let this go. That was 4 months ago. The truth of the matter was there never was any cars and Alex had placed a factory order, not even giving me the option of colour when it became blatant the car hadn't even been built yet
I never received an order form either, it took my son to speak to the sales manager to eventually get an unsigned post dated order form dated 11/11 for a car ordered on 01/10 with an est. Delivery of 27/10.the Sales manager also denied knowledge of my order being anything but a factory building a sinister twist But because I had tried to get the order form and some solid information, I received menacing emails questioning why I had spoken to others
This carried on until January when I was told by Motability there was a delivery date of 13/01 and had my charging point been fitted, unfortunately, there still wasn't a car
Reaching out externally for assistance my case was passed to the director Kevin, what happened next showed the arrogance of this outfit.Having been asked to resolve any issues and put my mind to rest, the director, cancelled my order in what can be best described as a misogynistic manner, " wishing me luck , hunting for a car" and talking down to me , his customer like a little woman, who should have had the privilege to have been taken for a ride c
Company
He never, like a professional approached to hear my grievances and fortunately for my my timescale of events is stored and filed under Cowboy Car Dealers and proves the exact opposite to what he has quoted or been shown by his employees.....miracles don't happen when there's a conductor shortage AVOID THIS COMPANY
Re. Response the constant tirade of abuse, You sold me a car that didn't exist TWICE!, told motability it would be delivered within 3 days when it hadn't been built and I was that upset with the belittling attitude of Alex and the constant lies I had to get my son , a motability accredited salesman at another very well known national company to take over correspondence with your company.
I still have the emails if anyone wants to see them ....including the very patronising one from yourself after Motability recommended liaising with senior managment a d YOU decided, termination of the contract was an easier option than both resolution and an explanation for both the lies and intimidating emails from your salesman
Incidently , you wished me luck on finding a new car given the circumstances. I was behind the wheel of a brand new EV within days. It pays it seems to avoid independent companies. THANK YOU VERY MUCH LOOKERS NEWCASTLE X

Svar från Justmotorgroup
Great expeience with Just Motor Group
I bought a Citroen Nemo van from Just Citroen in Harrogate last year. I understood that they are a Citroen main dealer and the price was definately top end but it was nicely prepared, supplied with a full tank of diesel and came with 12 months Citroen warranty.
The vehicle was nearly out of warranty when the clutch release bearing started to get noisy. I rang Just Citroen in Preston and took the van in for inspection. They agreed that the bearing was on its way out and booked it in for repair.
They had the van for four days but lent me another for the duration. They replaced the clutch release bearing and rectified two other problems that I wasn't even aware of.
The whole experience was friendly, smooth and hassle free.
I can highly recommend Just Motor Group.

Svar från Justmotorgroup
Booked a test drive at Just Citroen…
Booked a test drive at Just Citroen garage BD20 for today. Arrived on time, was told at reception salesperson engaged with another customer asked to take a seat and they would tell him when free. Could hear salesperson had finished after 10 mins and heard him say he was going upstairs. After 20mins fed up of waiting got up to go,. told a salesperson fed up of waiting he said nobody told him i was waiting.
Eventually looked at the car, (which was marked Demonstrator) and given keys to start up. Queried price on windscreen as was more then advertised price. Asked if could now have a test drive which i booked in for. Sales person went to check with manager!
Salesperson came back, advised price on windscreen was wrong and WAIT FOR IT No
I couldnt have a test drive as there was supposedly a fault with the car though they couldnt tell me what it was.There was no fault with the car when i started it, why was it marked demonstrator and why did they not ring to tell me i could not have a test drive. Hate to think what the service would have been if i had actually bought the car. Certainly wont be going back.

Svar från Justmotorgroup
Disgraceful car dealership
Disgraceful car dealership. On three separate occasions they have tried to mislead, deceive or offer just incredibly bad and rude service

Svar från Justmotorgroup
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