We have had amazing service from Angela Wood at the Northallerton branch. She is friendly, helpful with her advice, patient when we change our minds or ask for a further quote. We have been to the sh... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I called into the Otley branch yesterday to order some acoustic panels and some other bits. The panels were very competitively priced and they’re of a very good standard. I have just had everything de... Se mer
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Janet & Emma in the showroom at Ulverston are just brilliant…really helpful & quickly resolved a problem with a shower tray, contacting the supplier & setting up a meeting to sort the issue. Many tha... Se mer
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The delivery guy was excellent. Due to parking issues on the day he couldn't park outside the house to unload. However, he got as close as he could unloaded and then helped drag the bags to our drive... Se mer
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Företagsinformation
Skrivet av företaget
JT Atkinson is a family owned independent Builders' merchant with over 150 years' experience in the supply of building materials. With our head office in Middlesbrough and 37 branches located in Tyne and Wear, Durham, Teesside, North Yorkshire and Cumbria, the company is able to supply materials to customers across the North of England. With a comprehensive stock range of traditional building, roofing, timber, plumbing and heating materials, a growing range of sustainable products, local knowledgeable staff and a large fleet of delivery vehicles, JT Atkinson are equipped to provide supply solutions across many product ranges from each outlet. The success of JT Atkinson has always been based on having a wide range of products available from stock and supported by a high level of service from knowledgeable, friendly staff. We are committed to providing outstanding service to our customers, but don't take our word for it - give us a try. From bricks to bathrooms, timber to tiles, we do our utmost to serve the needs of the building and associated trades.
JT Atkinson & Sons Builders Merchant
Skrivet av företaget
Fast & Reliable Shipping & Service
Orders placed before 2pm will be dispatched on the same day!
Orders placed before 2pm will be dispatched on the same day!
Kontaktuppgifter
Thornton House, Cargo Fleet Lane, Middlesbrough, TS3 8DE, Middlesbrough, Storbritannien
- 01642 204 414
- help@jtatkinson.co.uk
- jtatkinson.co.uk
4,8
Utmärkt
15 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Delivery after ordering exceeded…
Delivery after ordering exceeded expectations. High quality product. Helpful delivery driver. Good value for money.
11 augusti 2026
Svar från JT Atkinson Builders Merchant
Thank you for your review of our Ponteland branch. It is great to hear that you are happy with the level of service that you have received by our staff and that you have found us to be of value for money while also providing high quality products allowing us to exceed your expectations. Your feedback has been passed onto the branch. Thank you for choosing JT Atkinsons and we hope to see you again soon.
Svar från JT Atkinson Builders Merchant
Thank you for your review of our Baildon branch. It is great to hear that you are happy with the price you were offered with no hassle and that your order was received quickly. Your feedback has been passed onto the branch. Thank you for choosing JT Atkinsons and we hope to see you again soon.
Fabulous customer service
I ordered large bulk delivery of pebbles and was rang to arrange delivery. The delivery driver was brilliant and suggested delivering over the hedge into front garden which was such a time saver. He was so careful and slotted the bulk bags between the conifers taking his time. Im so grateful and its so n8ce to receive such a helpful service thus day and age. Thank you.
11 augusti 2026
Svar från JT Atkinson Builders Merchant
Thank you for choosing JT Atkinson and for taking the time to leave a review Laura. It is great to hear that the delivery driver was very accommodating with your delivery and was helpful. It is great to hear that you were happy with the service received and we do hope that we will see you shopping with us again very soon!
Svar från JT Atkinson Builders Merchant
Thank you for choosing JT Atkinson and thank you for taking the time to leave a review Tracy. It is great to hear you have received excellent service from us and you are happy with your order too! We truly appreciate your feedback, and we hope to see you shopping with us again very soon!
Svar från JT Atkinson Builders Merchant
Thank you for choosing JT Atkinson and thank you for taking the time to leave a review for us. It is great to see you have rated your experience with us as 5* and our branch is local to you. We hope that we will see you shopping with again very soon Keith.
Running late with delivery but kept me…
Running late with delivery but kept me up to date all the way. Delivery was good driver very experienced and put my goods where I wanted them. Will definitely use again. Well done to all.
8 augusti 2026
Svar från JT Atkinson Builders Merchant
Thank you for your review of our Thirsk branch. It is great to hear that you were kept up to date with your delivery and that our driver was able to put your order where you wanted it. Your feedback has been passed onto the branch. Thank you for choosing JT Atkinsons and we hope to see you again soon.
JT Atkinson Ponteland branch were…
JT Atkinson Ponteland branch were brilliant with me with the 2 orders i placed with them the service was 2nd to none They are fairly priced on the Gravel i ordered, The delivery driver is a credit to the company he was really considerate when dropping off my orders nothing was to much trouble for him Would recommend this company.
22 augusti 2026
Omdöme utan inbjudan
Svar från JT Atkinson Builders Merchant
Thank you for your review of our Ponteland branch. It is great to hear that you are happy with the level of helpfulness and service you have received by our staff and that you have found our pricing to be fair. Your feedback has been passed onto the branch. Thank you for choosing JT Atkinsons and we hope to see you again soon.
Great company
Great company, fast reliable delivery, friendly staff and reasonable prices.
1 augusti 2026
Svar från JT Atkinson Builders Merchant
Thank you for choosing JT Atkinson and for taking the time to leave a review Natasha. We are very happy to hear that we are a great company, and you delivery and service were both great. We hope that we will see you shopping with us again in the very near future.
Easy to make an order on line
Easy to make an order on line, delivery as expected and trouble free
22 juli 2026
Svar från JT Atkinson Builders Merchant
Thank you for choosing JT Atkinson and for taking the time to leave a review for us. It is great to hear that it was easy for you to order online from us and your delivery was trouble free. We hope that we will see you shopping with us again in the very near future for another 5* experience.
Easy to navigate website
Easy to navigate website. Good range of products. Great communication and fast delivery.
1 augusti 2026
Svar från JT Atkinson Builders Merchant
Thank you for choosing JT Atkinson and for taking the time to leave us a review. It is great to hear that you found our website easy to navigate and you have received great communication from us and your delivery was received promptly. We hope that we will see you shopping with us again very soon!
Svar från JT Atkinson Builders Merchant
Thank you for choosing JT Atkinson and thank you for taking the time to leave a review. It is great to see that you have rated your shopping experience with us as 5* and we hope to see you again very soon!
Svar från JT Atkinson Builders Merchant
Thank you for choosing JT Atkinson and thank you for taking the time to leave a review Linda. We are very pleased to hear that you would not hesitate to use us again, and you experience has been excellent. We really appreciate your feedback and we do hope that we will see you again very soon!
Svar från JT Atkinson Builders Merchant
Thank you for choosing JT Atkinson and thank you for taking the time to leave a review. We are very happy to hear that your delivery was as planned and you have rated our service as 5*. We hope to see you shopping with us again very soon Brian.
Excellent & Friendly Service
Popped in for replacement roller fittings for Shower Doors - excellent service staff could not have been more helpful - big shout out to the ladies upstairs experts in their field many thanks 👍
21 augusti 2026
Omdöme utan inbjudan
Svar från JT Atkinson Builders Merchant
Thank you for choosing JT Atkinson and taking the time to leave a review Chris. It is great to hear that you received excellent service from the team in our showroom when visiting for replacement roller fittings. We are very grateful for your feedback and we hope that we will see you shopping with us again very soon!
A1 customer service
The first attempt at this delivery had to be sent back because one of the boxes had split, and this particular product goes off when exposed to the atmosphere.
I would just like to pass on my thanks to the person I spoke to who organised a replacement order even before the original one had been returned. It arrived the following day, on a palette, well wrapped and protected, and in time for the tradesman who was able to continue the work on our driveway.
Excellent customer service, highly recommended.
7 augusti 2026
Svar från JT Atkinson Builders Merchant
Thank you for choosing JT Atkinson and thank you for taking the time to leave a review Andrew. We are very pleased to hear that the issue with your delivery was rectified promptly by our customer service team and a replacement was issued and delivered the next day. This is great to hear and we hope to see you shopping with us again very soon!
Good customer service.
Good customer service.
The goods I ordered turned out to faulty on arrival, not something that could have easily been determined on shipping.
Replacement wasn’t possible however a refund was prompt.
6 augusti 2026
Svar från JT Atkinson Builders Merchant
Thank you for choosing JT Atkinson and thank you for taking the time to leave a review Dennis. We are very sorry to hear that your order was faulty and was unable to be replaced. However, we are glad to hear that your issue was resolved promptly by our customer service team and your refund was prompt too. We hope that we will see you shopping with us again very soon where we can hopefully deliver 5* service to you!
Excellent service from the guys at Baildon, highly recommend using these guys
Excellent service from the guys at Baildon, couldn’t have been more helpful.
Arranging delivery was really straightforward and the driver followed our instructions to the letter, leaving the sleepers behind the house as we were away.
The sleepers were spot on, and I have no complaints at all.
7 augusti 2026
Svar från JT Atkinson Builders Merchant
Thank you for choosing JT Atkinson and thank you for taking the time to leave a review Chris. It is great to see you have received 5* service from our Baildon branch and the delivery instructions were followed as per your request. We really appreciate your feedback and we hope that we will see you shopping with us again very soon!
Excellent service and product …
First time I have ever ordered anything from Atkinson builders merchant . Very pleased with the free and speed of delivery. They also had the best pricing and product arrived in good packaging. Have used product and it’s excellent. Will be ordering again and can fully recommend the company.
30 juli 2026
Svar från JT Atkinson Builders Merchant
Thank you for taking the time to write this review. We are pleased to hear that you had such a great experience ordering from us and would recommend us to others. Thank you for choosing JT Atkinson and we hope to see again soon.
Svar från JT Atkinson Builders Merchant
Thank you Linton for this review. It is great to hear you received such excellent service and that you are happy with the pricing. Thank you for choosing JT Atkinson and we hope to see you again soon
Svar från JT Atkinson Builders Merchant
Thank you for taking the time to write this review. It is great to hear that you found ordering from us quick and easy and that you are happy with the pricing. Thank you for choosing JT Atkinson and we hope to see you again soon
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