JPMorgan Chase & Co. Omdömen 

This is a review of the Chase VISA Card Benefit Services, which is supposed to help the consumers but what it does is really help themselves. How?
I bought a new Dell laptop in 2019. It ended up with a hinge problem resulting in broken LCD assembly + an inflated battery resulting in broken covers. I filed an online claim with Card Benefit Services (CBS). They quickly denied it stating I did not provide a US warranty (!). They NEVER read the warranty. I proved I had the US warranty. Now they paid up the initial claim, being proven liar and non-credible. However, the second claim about broken covers, they have never paid, in spite of escalating the complaint to James Dimon and Gordon Smith of Chase Executive Management and VISA CEO Alfred Kelley.
Chase, unfortunately, approves of this tactic and despite repeatedly complaining to them, they have refused to do anything.
CBS is the biggest fraud on unsuspecting customers. It gives you a false sense of security when there is none to be had. CBS will approve all small claims while denying the large claims, and since there are more small claims than large claims, they can show a great experience rate and claim pay-up rate. A scam that Insurance Regulators and AGs should investigate.

If you’re one day late with cc payment they wack you with ungodly fees. They’re pit bulls when it comes to greedy fees. I wish Amazon would align themselves with a better bank. YouTube Warren/Dimon grilling before senate. They got billions in PPP $ from tax payers and then whacked us for 1.5B in late fees.

When i had a J.P. Morgan/Chase account I used to pay my Chases credit card with them through the Chase application on my android phone. You click "pay" then the site transmits and goes to a blank screen. You think, well, i clicked pay. It went through, yay another bill paid. Then days later I see a late charge on my bill. I scheduled a phone meeting with a branch manger. She said well show me what your are getting. I tried to show her the blank screen. I offered to send screen shots of exactly what the app was doing. She said send what you want. She confirmed that i was clicking the "paid" button. The screen transmits. We reviewed that it was connected to my checking account, etc. Finally she said well you did not get a page that says "paid" so you must not have paid. The late charge stays. Every month it did this. I continued to complain.
I paid every bill on time. With Chase it was always late. I cannot help what their application/web site does when you click paid. On my side it transmits to another screen. There android application has nothing to do with me. I think they purposefully designed there web site like this in order to collect late fees. I have paid bills on line and through apps hundreds of times successfully, but with Chase, not on time and no one will work with you to resolve. Why should they? they are getting paid late fees every month. Think about that thousands and probably millions of customers who tried to pay their bill on time. Then got stuck with a $39 dollar late fee because of some kind of flaw in the way the Chase application works. Must be nice to design something that does not work. Make people think it did work. Then tell them it did not go through and now you owe us a late fee every month. Finally, started going into the branch to make payment. With traffic, and banking hours had to take off work every time. Just to make sure they did not get the extra $39 late fee. Finally paid that card off and closed that account. When i finally closed and told the lady why i was closing she acted like there was nothing wrong with there application. Now they are suing Elon for making a "statement."? Don't we live in the land of the free and the home of the brave? Are owners of companies allowed freedom of speech without getting sued? Come On J.P? Oh I am sorry did some words hurt your feelings? Cause you a problem? Too bad. You recouped the $138 million that you are suing for through your faulty phone application.

Really just a horrible company, horribly managed and bad service. 10/10 would NOT recommend

I am a customer of chase bank but not for much longer. I don’t like the way they treat my president, my politics, my beliefs, nor do I appreciate the way they go after innovative minds like Elon Musk. Chase does not deserve my money and they won’t have it for much longer.

For some reason I just don’t like JP Anymore. Suing people like my friend - Elon…

Well looks like I'm adding another one star to Chase! Who's running this place anyway? Seems like the king of chase is very far removed from all us peasants!!
I digress... They held a settlement check for 187.00 drawn off Bank of America for 14 days. 14 days. I'm out of work. I needed to buy groceries. And I make too much unemployment to get food help. So I ate eggs and bread. And pudding cups. They say they will release it Friday. I guess we will see. Duncan, my lab mix, is sick of me measuring out his food.
31.5 million... Hmm.. I wonder what Mr. Dimon had for dinner.

Horrible customer service! One hand does not know what the other is doing!

Hold on phone forever!

You are very good until they stay a client but you throw them very fast just please keep your clients thank you

I made reservations for Caesars Palace with SNAP TRAVEL on 8/9 -8/10/2021 using my Chase Sapphire card. I arrived a day early. Caesars was to charge me for one night 8/8 and I already had a reservation with SNAPTRAVEL for the 9th. When I got home I saw Caesars charged me for 2 nights, one of them being the 8/9 that I already had reservations for. I called emailed to no avail- filed a dispute with my credit card company since I used the same Visa for both transactions & what I got was a letter stating the double charges were legit and stand... Ive filed with the BBB Chase didnt even look at my claim. How can you say being charged by the hotel and the booking company for the same night was legit? Worst customer service bank ever!! they could care less about their customers.

I live in New Orleans. Following Hurricane Ida, for some reason it is almost impossible to find a working ATM in my neighborhood. I have called once to complain but it’s an ongoing issue still. There is no reason for there to be lines 8 cars long because only 2 of 4 ATMs are working and then after the wait.the machine says “unable to process at this time”. Called Chase again…..wait time to speak to someone was 15 minutes. Unacceptable. They obviously just do not care.

Not only is the backend old and slow, the front end is terrible. If you get a charge back on a card you can't find it, they made 20 or so categories for that.
Their buisness model is not very attractive. Cant reccomend.
I heard local credit unions are a thing but idk.

Oh and they had "bugs" where individuals had +/- 50 billion on their account. Ya know, just as they get the ON RRP for a few hundred billion over night. Totally a coincidence

The next stage of the Covid pandemic has already begun.
The looting of foreigner's bank accounts.
My account with 1500 US Dollars has been suspended by JP Morgan Chase. I can't access my account anymore online or travel back to the US to get my money back. The US government of course supports this procedure. Over 30 complaints have been filed with the CFPB and they ignore the case.
Banks will start now to use the Covid travel and border restrictions in order to freeze bank accounts and withhold the money with the support of financial regulators and governments.

I’m trying to engage with Chase on their app but it is useless - why anyone would want to open a current account with them defeats me - don’t waste your time - stick to uk banks

ABSOLUTELY,POSITIVLY DO NOT TAKE A JOB AT THIS SO CALLED FRIENDLY COMPANY. I WAS HIRED THER IN 2016 AND MORTGAGE LOAN CLOSER. THE TRAINING SUCKED. THEY CONSTANTLY CHANGE THE POLICIES. AND AS A MORTGAGE LOAN CLOSER THERE WHICH I WORKED FOR (3) YEARS AND WAS A GREAT PRODUCER SENDING LOANS TO TITLE COMPANIES. LIKE 25-30 PER DAY. THEN THEY TRANSFER TO A TEAM I KNOW NOTHING ABOUT AND WAS NOT PRODUCING AS I SHOULD. THEY SUCK FOR RELEASING ME. THEY TREATED ME LIKE S@#$. THEY WILL TOSS YOU AROUND LIKE A POKER CHIP AT A CASINO. I WAS IN THE MIDDLE OF GETTING A HOME AND COULD NOT GET IT BECAUSE OF THEM. MY WIFE IS DISABLED. NO INCOME NOW. JAMIE DIAMON THE CEO IS ONE BIG PIECE OF S@#$. PERIOD.

Everything started off fine for the first 6 or so months, then the fees started rolling in. First I got hit with a $34 overdraft charge while my account was well above zero, turned out to be a “rare system error” that “shouldn’t happen again”, but they apparently can’t reverse the accidental charge because the system won’t let them. (I call bull[crap] on that one) Next came the 100$ fee that they somehow can’t tell me what it is. Followed by a 20$ processing fee for a purchase I made at a Canadian retailer. And the list goes on. Mind you, none of these fees are reversable according to their support people. The agents were nice but firm about it. Somehow their supervisor was always out of the office or unavailable. Their credit cards are, to be frank, lackluster. Nothing special, just your run-of-the-mill credit card. Savings accounts are unusually confusing.

Pros
- (Mostly) Freindly support
- Nice interface with few bugs
- Monthly fees are easily avoidable as long as your not broke as f(udge)

Cons
- Excessive hold times on the phone (2-3 hours on average)
- Weak security
- Debit card PIN can only be 4 digits—should be able to set 6+ digit PINs
- Below average credit cards
- No customizeable debit card designs
- Beware the hidden fees

6/10 – If you have a choice, go somewhere else. If not, you’ll survive

I wish there was a less than 1 star review.

I am completely astounded by the lack of accountability this bank demonstrates. As the intermediate bank between St. George Bank in Australia and the smaller U.S. Bank, they are deliberately withholding funds recovered from a fraudulent scam customer of the beneficiary bank, without explanation.

Despite numerous communications from my bank asking for an explanation as to why they are continuing to hold funds that they have no claim to, they refuse to provide any information and don't even have the courtesy to reply to an email or answer a call from St. George Bank.

Shame on you JP Morgan! To you the amount of money in question is minuscule, to small business, it's a matter of survival.

I recently sent an international wire transfer. My bank used JPMorgan as an intermediary bank. JPMorgan decided on their own to ignore the wire transfer content which specified that the wire remain in US dollars and changed it to Canadian currency. It took 5 WEEKS to resolve this conflict and JPMorgan tried to charge me the difference. Their customer service is terrible.

Banque frauduleuse, plusieurs fois condamnée pour manipulation des cours. A fuir

jpmorgan owes me money , and jamie dimon and the rest are criminals . they stole the whole bank of washington mutual with assets of 299 billion in 2008. small time investors are waiting for their life savings since then .