Joya Casino Omdömen 

115
TrustScore 4 av 5

3,9

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Moje doświadczenie z kasynem zaczęło się bardzo przyjemnie, dostałem darmowe obroty które udało mi się zamienić na gotówkę,wypłata o dziwo zajęła kilkanaście minut/crypto/bardzo pomocny okazał się liv... Se mer

Betygsatt 1 av 5 stjärnor

O casino está a virar scam tenham cuidado, está a oferecer bônus de de 1000% por depósito e confisca os ganhos aos jogadores se for valores altos Verifiquem casino guru Prêmios altos estão a f... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

As a new player, this casino has won me over with its fast withdrawal times and pleasant user interface. Live shat support is also top notch, so far only positive emotions make this casino a great ch... Se mer

Betygsatt 5 av 5 stjärnor

Joya is great. They give great rewards, have awesome bonuses and they have RTG games as well as other providers, which is great because I love RTG games, but play other ones occasionally. The customer... Se mer

Företagsinformation

  1. Online-casino / Bookmaker

Skrivet av företaget

Experience endless thrills at Joya Casino! Dive into a world of high-stakes excitement, captivating games, and thrilling rewards. Join us now for non-stop entertainment! Joya Casino. Place Where Your Dreams Turn Into Jackpots.


Kontaktuppgifter

3,9

Bra

TrustScore 4 av 5

115 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,9

Alla omdömen

(115)

1 omdöme under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Deposit 140€ cashed out 900 everything…

Deposit 140€ cashed out 900 everything went well
The support team reviewed my documents and got really fast accepted
Had my money in 2 days on my account
Really happy good team

24 februari 2024
Omdöme utan inbjudan
Logotyp för Joya Casino

Svar från Joya Casino

Dear Panajotis,

We appreciate your positive words! Congratulation for the win, and wish you all the best in further journey with Joya family.

If you need any kind of help don't hesitate to reach out to our support team and we are sure that you will get a feedback in shortest possible time.

Best regards,
Joya Casino Representative

Betygsatt 4 av 5 stjärnor

Best casino I've ever played at

Best casino I've ever played at, the live help are wonderful. I had a really bad few days at the hospital and I asked live help for some freebies until I got paid. They gave me £60 to play with.

I would have given Joya.casino 5 stats if it hadn't been for just one issue. Joya.casino had a strange way of earning bonuses, never seen it like that before. They have now changed the way they give bonuses which was extremely annoying for me, as i lost out because of the change. At the time I was at 69% wagering for the £105 third bonus, that particular day it changed I had been playing for hours, win, win & winning. Which would have meant, If the bonuses HADN'T CHANGED I can pretty much guarantee that the 3rd bonus wager would have been completed, giving me that £105. The change happened which meant I lost that £105. Sadly that's the reason for 4 stars, If that hadn't happened it would have been 5 huge stars!

I'm notbsure why some of the reviews say it's a scam site, far from being a scam casino. Believe me I've been caught out by quite a few of these in the past. Absolute fantastic casino with good RTP

"Metallichick"

14 februari 2024
Omdöme utan inbjudan
Logotyp för Joya Casino

Svar från Joya Casino

Dear Amanda,

We are very grateful that you are satisfied with our work and that you are a loyal member of the Joya family.

Regarding this little problem, we are sorry that it happened, but we reacted immediately and sent the same amount to your account that you claimed was missing. We have been working on major changes that will increase the enjoyment of our members, so maybe there was a system error, but we are always ready to react and solve the case as soon as possible so that our members are satisfied.

If you have something else that is bothering you, don't hesitate to contact us. Really appreciate your feedback.

Best regards,
Joya Casino Representative

Betygsatt 1 av 5 stjärnor

SCAM

They don't pay the streamers they hire, I don't want to imagine the users...

23 januari 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Very misleading terms and conditions…

Very misleading terms and conditions and generally poor site layout. Poor rtp for me but I’m a realist and I could just have been on a poor run so not blaming them for this. You pay to deposit which I always find a bit naughty as you don’t get a bonus to play with you simply have to keep depositing until you meet the intial wager(just to give you an idea, I got 3% of the way through wagering) so it’s not a bonus it’s a tool to make you deposit more. I won’t be using it again and I suggest you think before you do. Also, the deposit came up as an escort service on my Revolut account! Make of that what you will

31 december 2023
Omdöme utan inbjudan
Logotyp för Joya Casino

Svar från Joya Casino

Hello Ben,

We appreciate your feedback, but we want to clarify that your experience and the information provided do not align with our company's practices. We are a completely legal entity and prioritize transparency and fairness in all aspects of our services.

Regarding your concerns, we strive to maintain clear and transparent terms and conditions, continuously work to improve user experience, and ensure our deposit process is straightforward and secure. Any issues with payment descriptions are not typical of our operations.

Regarding the claim of money being connected with escort services on your Revolut account, is the information that is not true and does not reflect our operations. We take such claims seriously and urge you to verify the source of this information.

If you have any other concerns we are here to help you.

Best Regards,
Joya Casino

Betygsatt 5 av 5 stjärnor

i got my winning amount by crypto…

i got my winning amount by crypto thanks. but i didnot get the refer income please help.

12 november 2023
Omdöme utan inbjudan
Logotyp för Joya Casino

Svar från Joya Casino

Hello,

If you need any assistance, please contact our Customer Support at support@joya.casino.

Thank you,
Joya Casino Support Team

Betygsatt 1 av 5 stjärnor

it started with the deposit

it started with the deposit, it stupidly didn’t arrive, they lost it, in the end they resolved the issue with it, there were problems with the deposit, then I wanted to withdraw as usual, it was written that the withdrawal was via mail, in the end I wrote to them by mail, no answer, no hello, they limited access to mine account mail the account was verified and there were no problems, in the end I deposited 280 euros via mail to a TRC-20 wallet, today they finally responded:

Hi Ilya,

We processed a payout to your account yesterday. Here is the transaction hash for your reference.

0cf067d7cffdf49f22d528933d1807bfd6006f369535ee0b19238e7e537a32dc

Best regards,

JOYA Payments Team

That is, they claim that they sent me money, although I gave them a completely different address, different from the address in the hash

help resolve the issue

10 november 2023
Omdöme utan inbjudan
Logotyp för Joya Casino

Svar från Joya Casino

Hello Sir,

Our tech team noticed that two accounts were created from the same IP address (185.240.93.79) and that violates our Terms and Conditions rules:

4.7 Your Account must be registered in Your own, correct, name and personal details and it shall only be issued once for You and not duplicated through any other person, family, household, address (postal or IP), email address, Access Device or any environment where Access Devices are shared (e.g. schools, workplaces, public libraries etc) and/or account in respect of the Services. Any other accounts which You open with us, or which are beneficially owned by You in relation to the Services shall be “Duplicate Accounts”. We may close any Duplicate Account (but shall not be obliged to do so). If we close a Duplicate Account:

4.7.1 All bonuses, free bets and winnings accrued from such bonuses and free bets obtained using that Duplicate Account will be void and forfeited by You;

4.7.2 We may, at our entire discretion, void all winnings and refund all deposits (less amounts in respect of void winnings) made in respect of that Duplicate Account and, to the extent not recovered by us from the relevant Duplicate Account, any amounts to be refunded to us by You in respect of a Duplicate Account may be recovered by us directly from any other of Your Accounts (including any other Duplicate Account); or

4.7.3 We may, at our entire discretion, allow usage of the Duplicate Account to be deemed valid in which case all losses and stakes placed by or for You through the Duplicate Account shall be retained by us.

You can check out Terms and Conditions
https://joya.casino/info/

Best Reagrds,
Joya Casino Support Team

Betygsatt 5 av 5 stjärnor

They have a Good rtp and gambling make…

They have a Good rtp and gambling make fun. Kind support and the vip support is very Good and helpful. Also the Bonus System is very Good and they Are New on the market so give them a Chance it is a very Good casino. Withdrawal is instantly and the vip support miss skye is a top vip Manager !!!! Never make such a experience before

20 oktober 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Scam site do not deposit here

20 oktober 2023
Omdöme utan inbjudan
Logotyp för Joya Casino

Svar från Joya Casino

Hello,

Sorry to see that you are unsatisfied with our casino. If it's not much to ask, we would like to know why do you have such an opinion? What is the cause for your negative review?

Thank you,
Joya Support Team

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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