Jones Whyte Omdömen 2 507

I used Jones Whyte for both the sale and purchase of my property. While the service was acceptable at first, things took a serious downturn on the day of completion. I received an email - not even a phone call - informing me that they had made an error and demanding an additional payment, warning that I would not receive the keys to my new home otherwise. This was only a few hours before I was due to collect them.

Their mistake not only delayed completion but caused me significant stress. The conveyancing team admitted that the documents had not been properly checked and confirmed the error was entirely theirs, yet they have refused to cover the cost. After weeks of chasing for answers and eventually submitting a formal complaint, I was offered just £100 as compensation for their mistake, which was no where near the amount that was demanded that day.

The service, communication, and lack of accountability have been extremely disappointing. Their response showed no empathy, understanding, or remorse for the impact their error had on me during an already stressful time.

Worked with Ranisha on my will and she could not have been more helpful.. everything was carried quickly and exactly as I expected. Highly recommended.

Highly recommend Jones Whyte – outstanding service during a difficult time

After my sister sadly passed away without a will in place, our funeral director put us in touch with Jones Whyte to handle the estate. We were looked after by Louise McGhee and I honestly can’t praise her enough.

Louise was an absolute credit to the firm – compassionate, professional and incredibly efficient from start to finish. Communication was excellent throughout; she kept us updated at every stage, explained everything clearly and made what could have been an overwhelming process feel straightforward and manageable.

In what was already an emotional and stressful time, Louise and the Jones Whyte team took away so much worry. I wouldn’t hesitate to recommend them to anyone needing help with executry or estate matters. Thank you so much for everything.

Good feedback from
Great staff(Holly)

Cathryn was very helpful, met me on line to discuss my wishes and was able to advise on different aspects of preparing my Will.

Cathryn helped my father prepare a Will online. She explained everything to him clearly and made the process very easy for him to understand. She was very efficient and responded to emails promptly. We would highly recommend using Jones Whyte.

Really helpful, quick and informative assistance from Weronkia buying our house. Thank you :)

Reliable,Friendly and professional all the way. Wife and I have sold two flats recently, Kaitlin Mckie was our solicitor, she and Holly was brilliant from start to finish, they are always at the other end of the phone whenever we needed them.
Highly recommended them to our family and friends living in Scotland.

It is really Great friendly service. Especially Holly one of the Team I really Thank you. Keep your nice service. I will recommend for all home buyers. The sense of Professionalism is so super and time usage is Great . Thanks

I delt with Carli Cooper of Jones Whyte for many years, I would highly recommend dealing with this law firm. Very tense, very supportive and very professional in every single way. Every time I phoned or emailed it was delt with quickly. If I ever find myself needing a law firm I will be back. I will recommend Jones Whyte to everyone I can. Thank you for your time and all your help.

Jones whyte was recommended to me to help gain access to my children. I can honestly say that it’s been a real pleasure dealing with the kind hearted people at jones whyte. Colin Simpson is an absolute legend in his line of work and I had no stress at all dealing with him and would recommend anyone to them. He is the reason my case has been so strong and I couldn’t have done it without him.

Jones white talked me through every detail in my will helping me understand everything l had to do nothing was too much very enjoyable experience

Ranisha was incredibly helpful and proficient. She provided excellent advice and the whole service was quick and efficient.
I would highly recommend JonesWhyte. They have set my mind at rest knowing I have my will in order for my children

Excellent customer service and communication throughout the process. Everything was clearly explained and support was on hand

Jones Whyte helped settle my Father's Estate with exceptional professionalism, outstanding efficiency, and kind consideration. I would highly recommend.

My daughter and I were put at ease by Sarah, who dealt with my questions today. She was polite, thorough and answered my questions. Very knowledgable. Put us both at ease immediately and put my mind at rest.

Very smoothe straight forward process. All done within 24 hours.
Thank you.

Good fast service.