Joint Services Clothing Omdömen 

Ordered and paid for bespoke rugby shirt , heard nothing for over a month (Despite website quoting a max of 20 days delivery) Emailed to ask what the situation was, told large items and embroidery take longer, will give you a free sweatshirt and order with me within 7 days. It is now 3 weeks later - Andrew Hall has stopped replying to email and phone doesnt get answered. DO NOT USE THIS COMPANY

Do not send this company money. When he eventually answers the phone, he will lie saying goods have been sent when they obviously haven't. Having to get my bank to obtain a refund.

Ordered Blazer with regimental badge 30/03/26 arrived 18/04/26. Considering 1 Easter weekend plus a normal weekend and the state of Royal Mail these days, delivery great, Blazer & badge perfect, many thanks.

I ordered 2 shirts, Blazer and trousers over a month ago, still not arrived. Have twice sent emails asking for any information on my order. But have not received the courtesy of a reply. Do not buy from this company. Misleading delivery dates and no contact if it all goes wrong.UPDATE ( 2 months Later).... After numerous ( "it's being posted today" phone calls and emails, requesting cancellation of my order and a refund, I eventually had to go through my credit card company to get a refund.

Ordered a blazer for a funeral - I knew the delivery time would be up to 10 working days so I called on day 2 and asked if it could be posted by next day delivery and I would pay the extra cost. I received the blazer within 48 hours at no extra charge. Perfect fit. Thank you so much for the excellent service

Avoid this company.

I ordered a Blazer, shirt and trousers from JSC in November. Blazer was ok, shirt wasn't the greatest of quality, but the trousers they sent were the wrong size to what I had ordered.

I emailed and also rang to mention about the trousers, to which they said they would send out the correct size.

5 Months on and the trousers still haven't arrived and they now ignore all emails and calls.

I wouldn't recommend this company at all and would avoid completely.

Ordered items on 20th Feb still not delivered. No response to emails sent.
I cannot in all honesty recommend this company, it seems based on other reviews to be very hit and miss.

Avoid I'm afraid...not worth the hassle.

Natalie is the star of the show. I ordered my blazer and trousers for the funeral of Lt Cdr John Knight RNR. I had sent the HMS Eaglet OBA badge to JSC so that it could be professionally sewn onto the blazer, and JSC kindly shortened the trousers at no extra cost. As time passed, I became increasingly concerned that I would not have the kit in time. In desperation, I phoned again the day before the funeral, and Natalie answered; she instantly knew about the order, she also knew it was packed and due to be shipped, and she also promised to send it “Special Delivery before 1pm”. She then kept me updated by email, and, with barely one hour before I had to set off the following day, my kit arrived, and so I was properly dressed and, as part of the guard of honour, was able to give Lt Cdr Knight the respect he deserved.

Thank you, Natalie; I’m most grateful for your excellent service.

Order a blazer 6 weeks before I needed it, turned up 2 months past the date, when told not to send as i wanted a full refund.
It arrives and i state its being returned plus AGAIN a refund.

Ive sent the blazer back and now they dont communicate and I still have no refund even with the blazer returned to them.

Do not order anything from them!

I ordered in December and no package arrived.
Emailed a couple of times and didn't get a response so went online to check reviews and got to see all these negative ones so just thought I had been bumped and wrote it off as another Internet lesson learned for me.
Then they replied, possibly Andrew?, with an email saying the parcel had been delivered to a post office almost two weeks earlier, added on a screenshot of all the Royal Mail courier info also.
Went down and it had been scanned but no email was sent out to me saying to pick it up as it had been forwarded and used a separate consignment number at that point.
Neither of our faults.

The quality of the stitching in the t-shirts is fantastic. Super clear in the smallest details of it as the badge is, like all military kit, over complicated for no reason...

Shirts were gifts for ground crew as I passed through a base for the wall of their off base ganghut and they currently stand out on the wall behind their bar.
Hoody was for an old salt in S.A. and hailed back to his Rhodesian days. To find that badge anywhere was incredible for me as I was trying to find a decent copy online to rip and email to get printed on clothing.
Again, amazing quality of hoody and stitching was thread perfect. Heavier than what I expected and a lot better than the ones I had printed previously.
Also annoying for me that the printed ones from a military friendly company were about the same cost as these stitched ones.

I'll defo order more stuff from them based on these tshirts and the hoody now that I know they are not a scam.

Also, it is a small niche business so I hope they stay on top of the customer service emails as I had resigned myself to having lost the order.
I'd have been a lot more chill if I had even got an automated " were looking into it " email.

Bottom line, really good swag, amazing detail and decent quality clothing.

I hope this review helps people decide to give them a chance.

Excellent service well recommend this company thank you Andrew and Natalie for excellent quality with a blazer and company samples. Thank you again and all your team.

Absolutely over the moon with the product and service, would definitely recommend and will use this company for all my future needs

There are or were obviously some delivery problems but I was very well looked after. I received two items instead of the three that I ordered but Andrew came straight back to me, apologized, and sorted the garment out. I suspect there may have been issues when they were moving to the new premises.
The product quality is very good.

Everything arrived but had to pay an extra £3.50 postage

My experience for JSC is excellent. I ordered a blazer with badge. I was happy with the delivery and the quality.

I was a bit sceptical about ordering because of some of the negative reviews, but I honestly had a great experience.

My order arrived on time, within the 10 working days (actually before!).

I was very impressed with the quality, and the badge on my jacket looked amazing - even better than expected!

I spoke to a couple of people on the phone regarding my order (can't remember their names), but both were so helpful and friendly.

They mentioned that they have moved to a new factory and employed a few more staff. Perhaps they have turned things around?

Overall, a great experience! I would definitely buy again.

Had a very good experience with this company. Andrew was fantastic and my order arrived on time.
The clothing I purchased was very good quality would recommend.

I ordered an item over a month ago and still have not received it. I sent an email to ask where my order is and have not received any reply. If I do not hear from the company within the next 7 days, I will be taking out a small claim to recover my money and costs.
Had I read the reviews, I would not have ordered from this company.

Ordered rugby shirt in June 2025, still have not received it, contacted company via phone and email, emails not returned even from Jane customer services, when got Andrew Hall by phone told in post will get it by end of week, have been given 2 tracking numbers, items were never dispatched to royal mail. This company appears to be a total scam, and pray on individuals who in some cases are at their lowest, I ordered by shirt to try and pick me up from a harrowing and stressful time I was having, the company needs looking into, if they are not providing the service they say they are, what else are they not doing, perhaps inland revenue need to be informed and also VAT people, what this company is doing surly is fraudulent and the owner Andrew Hall should be held accountable, after all he's taking money from us, is he declaring it for tax etc. AVOID THIS COMPANY LIKE THE PLAGUE

Order completed Nov 28th and still awaiting delivery, or even ANY acknowledgement to my multiple emails and messages regarding an update. Quick to take my money (and the products are not cheap!) but NO contact since or even an indication of my order being sent for delivery. Wish I had read the reviews first! Absolutely disgusting people are being treated this way. DO NOT ORDER FROM THEM