Joint Services Clothing Omdömen 

154
•
TrustScore 2.5 av 5

2,3

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

Got slightly worried when I hadn’t heard anything about my orders, seemed to have two different order numbers and then checked the reviews to see how many people described joint services clothing as... Se mer

Betygsatt 1 av 5 stjärnor

Ordered a Mixed Clothing Items pack for 80 GBP (shipping included) on 08 July 2026. No tracking number was given, nothing has arrived after two months, e-mails are ignored. Filed a case with Action Fr... Se mer

Betygsatt 1 av 5 stjärnor

I ordered my drill top in March and have still not received IT (October now) . All have had is lame story that the post office lost all the details. NO NOT USE I'VE BEEN RIP OFF FOR £50 by this shamel... Se mer

Betygsatt 5 av 5 stjärnor

I bought a RAF Blazer last year and was extremely satifisfied with the item and the service I received. A year later our Association changed its crest and I contacted the company with regard to cove... Se mer

2,3

Dålig

TrustScore 2.5 av 5

154 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 7 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

2,3

Alla omdömen

(154)

63 omdömen under de senaste 12 månaderna

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Betygsatt 1 av 5 stjärnor

Avoid this company

Ordered a blazer from this company back end of September allowing for plenty of time to have it for remembrance Sunday next weekend. After the 10 working days for delivery came and went I started to chase it up and had the blazer delivered a week later. Now I was rather happy with the quality of the blazer, however my regimental badge was incorrectly embroidered on it. I then emailed the company explaining this and they offered to replace the item and assured me it would be a couple of days turnaround. Well it took a couple of days and a few emails and phone calls to actually be provided with a returns label once I received this I returned the item same day with confirmation it was delivered back to the company the following day. After a week I hadn't received the replacement so contacted the company who assured me it was being dispatched that very day. That was Monday this week, now it's Friday and the tracking number provided still states waiting to receive item from the company. Numerous phone calls and emails go unanswered, and with remembrance Sunday fast approaching I've had to look elsewhere, this seems to be a one man show, with zero customer service. Sadly I didn't check the reviews until after the initial 10 working day period, I'm hoping others don't make the same mistake. How this so called company has managed to hold a license to use the military insignia is beyond me. Stay well clear, you will be sorely disappointed if you use this company.

26 september 2025
Omdöme utan inbjudan
Logotyp för Joint Services Clothing

Svar från Joint Services Clothing

Dear David, we are very sorry to hear of your issues. Please contact me and I will ensure I look into things. jane@jointservicesclothing.com
Head of customer services

Betygsatt 5 av 5 stjärnor

Credit where credits due

I found this company online and didn’t check the reviews as I don’t often take any notice, or write them. But when I got my order and called them to say could I possibly get some more as I think I’ve under ordered, the girl was so lovely and said they would do me a great deal as they had already saved the copy etc. so I felt compelled to leave a review. I then saw some of the bad ones and cannot belief it’s the same company. I have to say, some of the bad reviews look a little ranty to me and I think some people just enjoy doing such things, they don’t realise that it can ruin a business and perhaps should think about the way they write, or give the company chance to sort things first. I run a little coffee shop and my reviews can make or break me!! So I get it. This company is amazing and I highly recommend.

29 oktober 2025
Omdöme utan inbjudan
Logotyp för Joint Services Clothing

Svar från Joint Services Clothing

Thank you for your lovely feedback

Betygsatt 5 av 5 stjärnor

I found the service and the products…

I found the service and the products are of a high standard. The quality of the embroidery and caps are fantastic..

12 september 2025
Omdöme utan inbjudan
Logotyp för Joint Services Clothing

Svar från Joint Services Clothing

Thank you for your kind feedback

Betygsatt 5 av 5 stjärnor

Fast service

Fast service, good communication and we'll-priced. Items were as described so can't complain!

5 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing Company

Amazing Company! Ordered a few different items with very specific needs, the customer service team were really helpful and listened to everything I needed. The order came in full and everything was perfect! The delivery was also very quick considering my requests. Highly recommend.

17 oktober 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Avoid at all costs

As a veteran of 23 years and wanting to represent my former Corps with appropriate dress on Remembrance Sunday, I ordered from joint service foolishly without checking reviews first. A company using the name Joint Services Clothing gave me the impression that the standard of clothing and service would be something similar to the military tailors who provide such a quality service to serving soldiers all around the country, I couldn't be further from the truth of it.

Firstly the delivery while not exactly prompt, did arrive eventually. I ordered a Corps Blazer (no badge but with buttons) and a shirt. The clothes were stuffed into the smallest plastic postal bag they could possible have used and both garments were folded and creased extensively, not an issue for the shirt obviously but the blazer looked a complete mess. The Blazer itself was a complete joke, the regiment buttons were the cheapest crap I have ever seen with the Corps Badge not even central to the circular button and they looked awful, black with grey/white printing. The blazer itself was cheap tat, it still had the manufacturers label on it which stated that it was a school blazer. I'd be embarrassed to attach my medals and wear such a shabby garment on a remembrance parade.

The white shirt was obviously made of cheap cotton and seriously poor quality. I have a number of shirts purchased from shops such as next much higher quality cotton and with fantastic textures.

I contacted JSC to return my items, they answered the phone on the first occasion I called and said that they would send me a returns label by email that afternoon. Nothing. I have then proceeded to contact them on multiple occasions over the course of 3 weeks and leave a number of answer phone messages. Not once have I had my call answered or have they responded to my messages and returned my call.

If I could give them zero stars I would, but can't. If you are reading these reviews JSC sort your customer service out, you're borderline scamming people with the price you charge for your products for the tat you deliver. If I wanted to wear school uniform to a parade that means so much to so many I'd just go down Tescos....

30 september 2025
Omdöme utan inbjudan
Logotyp för Joint Services Clothing

Svar från Joint Services Clothing

Dear customer. I read your review with deep remorse for your service and would like to send an apology. We take feedback seriously and will ensure all areas are looked into. I would like to say that despite all our efforts to always maintain a high level of standards, sometimes things happen out of our control due to either staff shortages or human error. But we are certainly a company with values and do not want our business damaged by the odd blip. Of you wish for me to contact you directly I would like to extend my email details to you - jane@jointservicesclothing.com

Betygsatt 5 av 5 stjärnor

Recommended by my daughter as I needed…

Recommended by my daughter as I needed a gift for an ex sapper. Replacement buttons were superbly engineered. He is about to order a new beret for a reunion. Can't believe the poor reviews as everything went so smoothly.

9 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Ordered and received in quick time

Ordered and received in quick time. Hopefully they've got the delivery problem sorted.
Quality was excellent, I've ordered kit from other sites and T shirts etc have shrunk even on a wool wash, these haven't, they're not the usual Fruit of the Loom.
(Bought them a week ago so I've washed them).

6 oktober 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Only gave 1 star because I couldn't…

Only gave 1 star because I couldn't give no star. I guess I'm not going to get my baseball cap after all. Phone calls, messages, emails ignored.

They didn't make amends :(

1 september 2025
Omdöme utan inbjudan
Logotyp för Joint Services Clothing

Svar från Joint Services Clothing

Dear Gareth, I am very sorry that you had a service you felt unacceptable and would like to share my email with you so we can make amends. Jane@jointservicesclothing.com

Betygsatt 4 av 5 stjärnor

Don’t always trust reviews

Ordered a blazer and sent my own badge to be attached. I received an email informing me my item had been sent and a tracking number. The package did not arrive. After reading the reviews on the company I was worried my item would not arrive as had happened, especially as the badge I had supplied is no longer available. The company was hard to contact by phone and emails were nearly never answered. After contacting and now obviously some hard work by the company my item arrived nearly 2 weeks after it was sent. The blazer is good quality and nice workmanship sewing the pocket badge on. I would have given 5 stars but think they should have each item scanned by their courier on receipt and have better contact arrangements.

21 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Attach new crest.

I bought a RAF Blazer last year and was extremely satifisfied with the item and the service I received. A year later our Association changed its crest and I contacted the company with regard to covering the RAF Crest with the new one.
The offer to replace the crest free of charge came within 2 days. I sent the jacket and new badge on 3rd September and received my jacket back today. You wouldn't even know it wasn't the original one!! And the bonus..... Joint Service Clothing somehow copied the design onto buttons and also provided and attached them free of charge!!
I cannot thank you enough!! A lovely surprise to come home to on a Friday evening.

19 september 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Avoid this company at all costs.

Well I’m still awaiting my order that I placed in March, the last correspondence I had from this crap company was in July he sent me this message.
Hi I will email you when in the office tomorrow I have finally found out re the customs issue, it is not Jersey UK apparently this has been in New Jersey USA the Royal Mail totally screwed up, US Post have sent this back it should be here in the next few days and once here we will send out with some free items to match the value of the blazer rgds Andrew.
Obviously using the fact I live in Jersey for his piss poor performance. I’ve now applied to my bank to refund me the £179.00

14 september 2025
Omdöme utan inbjudan
Logotyp för Joint Services Clothing

Svar från Joint Services Clothing

I would like to offer my email address and will look into things for you. jane@jointservicesclothing.com

Betygsatt 1 av 5 stjärnor

SCAM !

I ordered a blazer over a month ago and still haven’t received it ! Have phoned and emailed them several times and still no blazer.DO NOT BUY ANYTHING FROM THIS COMPANY .

24 juli 2025
Omdöme utan inbjudan
Logotyp för Joint Services Clothing

Svar från Joint Services Clothing

Hi, I’m sorry to hear of this issue you had. Having just picked up things for customer services I would like to offer my email address so I can help. jane@jointservicesclothing.com

I can assure you that our company is not a scam, it may have failed in something very important which I will investigate, but we trade and have a large site location as per our website.

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